Joe Myers Toyota

I went to Joe Myers Toyota on March 17,2009 for a break inspection before I go to Spring Break. It took the 2 and 1/2 hrs for the service. Steven tells me he will call and let me know what happen to my bre inspection before I go to Spring Break. It took the 2 and 1/2 hrs for the service. Steven tells me he will call and let me know what happen to my break. It take him 2 and 1/2 hrs and I didn't receive any call. I have to call the dealer myself to check the status of the car. Steven told me the break in my car are ok to drive. So I trusted him. Until yesterday 3-29-9, the engine light in my car is on. I bring my car to Joe Myers Toyota this morning to check out for the engine light. Ken Braud helped me today and mention that my break need to be replace. I was shock and told him that I bring my car in 2 weeks ago for a break inspection and the advisor " Steven" said the break is still good and don't need to be replace yet. What kind of a service is this? Can the break in my car worn out in 2 weeks? I don't think is possible. The guy help me today didn't even look at the history of maintenance of the car. I always bring my car to same dealership for maintain. This is terrible customer service. I trusted this dealership, but after this incident. I don't recommend any people come to the dealership anymore. I could get into an accident on my vacation and injury because of bad break. I bring my car in early in the morning at 7:37 and wait for 2 hours until the guy told me about the engine light and the break problem . I am disappointed about this dealership. How could the technician do such a sloppy job of inspected the break. When the customer specific come in the for that reason. I very mad at the manager on duty didn't come out of his office and apologize to me about their mistake. Do you think this is good customer service? This is some body life that is endanger that we talking about? If the engine light never pop up and I don't go to the dealership until my maintenance is due. I drive a long distance to go to school and work everyday. I can at risk with my life at anytime when I get into the car. More

Joe Meyer like to play game. Most vehicles they advertised are not there any more. They use a bait to lure you in and then try to sell you something different. The manager treats you like you are a advertised are not there any more. They use a bait to lure you in and then try to sell you something different. The manager treats you like you are an idiot. They are not very honest with you. Some of the managers seem to be very arrogant. I have bought a Toyota there once in 2003 and this time they really pissed me off and we end up bought the car from Beck and Masten and they were very professional and pleasant to deal with. I will not recommend Joe Meyer. More

i recently bought a used 2005 mazda3 hatchback which i am absolutely in love with, but as a girl in her early 20s i was blindsided when i returned home and when my father was going through the paper work he absolutely in love with, but as a girl in her early 20s i was blindsided when i returned home and when my father was going through the paper work he noticed that they tacked on an extra 600 for an anti theft etching which was explained to me as being free, also i was told my extended warranty would be 1300, and looking at the paper work it actually costed me 2100, its unfortunate because i trusted them, they seemed like nice people but ive learned my lesson. make sure if you buy a car there you read through and get an explanation of every single charge, over all they were friendly and courteous but i feel duped. More

After giving my information to the sales person I told him not to run my credit because I don't want a hit and I didn't sign any paper, I told him that my credit is in 750 and financing shouldn't be any p him not to run my credit because I don't want a hit and I didn't sign any paper, I told him that my credit is in 750 and financing shouldn't be any problem. I am trying to purchases a house the reason I didn't want someone to check my credit for no reason,,,, Later on I received a later from my credit monitoring server notifying me of a credit check hit history by this dealer. "Joe Meyer Toyota" More

I used to work there so now that i no longer do i can tell you how they do business. It really is policy to screw over the customer. In the service department they will try to sell you things you have ab tell you how they do business. It really is policy to screw over the customer. In the service department they will try to sell you things you have absoloutely no need for whether it be a filter, belt, ect. All dealerships are really pretty shady but this one goes above and beyond. I was not a car salesman but i talked to them on a daily basis and they were to sell a car by any means, whether that meant lying or any other method. You will be much happier in the future if you buy your car at another dealership, you will not get the best price here and they will get the best of you, take it from someone whos job was to screw over the customer. More

Joe Meyers Toyota - BEWARE: I would not buy a new car or truck from this dealer! Overall I found that the sales department is dishonest and they try to trick the customers into spending more that they truck from this dealer! Overall I found that the sales department is dishonest and they try to trick the customers into spending more that they should, for example: When I was buying my new Corolla they dated the contracts 3 days ahead of the current date. For those of you that don't know. State law allows anyone to get out of a contract if you change your mind within 3 days. But this dealer tried to change the date but I caught it and made them correct it. The second item I have to mention is that the finance director stated that Toyota Corporation does not have any extended warranties but that the dealer can sell me a overpriced extended warranty from some off the wall company. In my opinion the dealership lied to me. I would not recommend doing business with them. I will not buy another Toyota from them or recommend them to anyone. More

DO NOT GIVE THEM YOUR PHONE NUMBER, Don't even go there!!!!- they must not coordinate their groups. I told them i had purchased another car, and they called at least twice a month. On a seperate there!!!!- they must not coordinate their groups. I told them i had purchased another car, and they called at least twice a month. On a seperate matter- I went to negotiate on a tacoma. we did not agree on a price- "the manager" was a complete D1ck-head and ended the conversation on an angry note and even proceeded to curse at me. Nice way to get me to come back in the future..... More

We are a mature couple who bought a car there for our daughter. My wife and I went there Thursday night to check out Corolla's and that's all we were interested in. They tried the switch technique and I daughter. My wife and I went there Thursday night to check out Corolla's and that's all we were interested in. They tried the switch technique and I steered them right back to the Corolla, and made it very clear that is what we would buy - PERIOD. I made this visit ahead of time because I would be gone Saturday and my wife and daughter would return there on Sat morning. It should have been a straight-forward deal, since all they had to do was pick out the color and write a check, and we were paying cash. I left for Dallas Saturday morning and bought a new Honda Civic there and was in the dealership for 30 minutes total. My wife and daughter were at Joe Meyers Toyota for over THREE HOURS!!! Quite a difference, eh? She wrote a check for $11k and I just tried to call them to see if the check presented any problem for them because it still hasn't cleared. First I was grilled about who I wanted to talk to and was told there were seven people in finance, and none of them were managers. I was forwarded and the man who answered said he was with a customer and hung up. I called back and asked to speak to anyone in finance who could talk on the phone. I got an answering machine. I called back and asked for the same thing again, and again got an answering machine. I called back and asked the operator if she wanted to write down a message for them since she didn't seem to be able to connect me to a live person who could talk on the phone. You guessed it! Answering machine. After fifteen full minutes of trying to reach anyone in their finance department, I gave up. If the check was a problem, then let them deal with it! More

We purchased a Landcruiser from this dealership. This was the worst car buying experience that we have ever had. The sales manager was rude, arrogant and attempted to "bait & switch." We love Toyotas & was the worst car buying experience that we have ever had. The sales manager was rude, arrogant and attempted to "bait & switch." We love Toyotas & Lexus and only bought the vehicle for this reason. Currently in the market for another Toyota and I would never recommend this dealership. The dealership is filthy and had trash thrown throughout the carpet stained showroom. The entire place needs a makeover. Avoid at all cost. Landcruiser runs excellent, but what else would you expect from a Toyota. More

HIGH PRESSURE SALES and MISLEADING PRICING STATEMENTS HIGH PRESSURE SALES and <br>MISLEADING PRICING STATEMENTS appear to be the norm at Joe Myers. Don't sign anything and be ready to be "taken for a rid HIGH PRESSURE SALES and <br>MISLEADING PRICING STATEMENTS appear to be the norm at Joe Myers. Don't sign anything and be ready to be "taken for a ride."<br><br>Jose Cruz and his manager made us sign a "purchase agreement" document before we could discuss the vehicle so if we came to an agreement about the vehicle we had to buy it. (Hindsight says that's when we should have walked away.) <br><br>They told us that the deal we were getting was the very best they could do and that they were losing money on the deal. However, the following day the vehicle WE purchased (same VIN) was listed on their website CHEAPER than what we paid for it.<br><br>After inquiring about the price on the internet I was told that we had a "fair" deal.<br><br>Later I found out that a co-worker had a similar experience with different salesmen and a former salesman for Joe Myers indicated that high-pressure sales where no new thing. More