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Joe Pecheles VW Audi Mitsubishi Hyundai

Greenville, NC

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101 Reviews

203 SE Greenville Blvd

Greenville, NC

27858

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101 Reviews of Joe Pecheles VW Audi Mitsubishi Hyundai

July 06, 2015

Great and friendly environment I've never been to a dealership that made me feel as welcome and confident about a car purchase than what I got at this awesome dealership More

by BDUBATMUSIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
January 28, 2015

Customer Service at it's best!!!! My daughters Volkswagon Passat broke down while she was shopping in Greenville. Being that she goes to ECU and is an out of state student, I needed a More

by JSALAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
May 28, 2014

Horrible. Do Not Recommend. In lease that is horrible to say the least. Stupid me agreed to it and should have walked away so I have to take some responsibility. Sales should hav More

by bmb1767
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not There
Jun 02, 2014 -

bmb1767 responded

Response from dealership on 6/2/2014• Dear ***, we regret that you have refused to meet with us to discuss your concerns. We recognize and acknowledge that you are dissatisfied with the realization that trading out of a *** in only two years puts you into a negative equity situation. You acknowledged that you were fully aware of your negative equity position when you entered into the lease. A lease is still the best and fastest way for a customer wishing to get out of a negative equity situation to do so, but it requires you to finish out the lease term. Any attempt to trade out prior to lease expiration will still result in a negative equity position. Our position has not changed and our recommendation is to continue the lease to its full term at which time you will have the option to a) walk away from the lease, b) purchase the vehicle, or c) trade out of the vehicle at a fair market value. Any sales professional you work with, whether with one of our dealerships or otherwise, should be able to help you understand this. If you wish to discuss this further or if we can help you with any other concerns you may have about our operation, and we do hope you will give us the opportunity, please contact us. Kelly Kee, Operations Director, Pecheles Automotive Group My response to them: I didn't refuse to meet with the dealership. There is no point in meeting with the anyone from your dealership when I know how the numbers lay out. Your own salesperson told me earlier in the week what I had heard from many other dealerships. Why meet when nothing can be done? Walk away from the lease? Really?? My credit (which is excellent) gets ruined so really great advice there. As I stated in my initial review, yes, I understood the negative equity that I came with. As I also stated, it has compounded dramatically by Hyundai's horrible residual value even on their so called luxury line. As far as me not understanding something, I understand everything. That is why I wrote and still stand by my initial review. I also don't appreciate you putting personal information such as my lease term on a public site and ask you to remove that information immediately. I still stand by my initial review where three different things contributed to my situation and gave an honest assessment that I still stand behind. Your response just further illustrates why I will never do business with your dealership again.

April 30, 2014

They Don't Forget! It's been over 2 years since my husband and I purchased my 2012 Sonata. Oten times as soon as the check is written, you are a forgotten customer. Not More

by keyesa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Sutton
March 28, 2013

Purchased '06 tdi beetle 08/12, had to replace timing belt ($1000) in less than 3k miles according to vw service interval, not 13k as dealer stated. Found known beetle defects of leaking brake light and More

by 06bluebeetletdi
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie
January 05, 2013

This place has a staff of people now who truly care about customers experiences. I have purchased a Hyundai from them and had it 3 years... with 0 issues. They strive to provide the best experience possible More

by gratitudeattitude
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Pecheles
September 13, 2011

I called the dealership and was lucky enough to talk to Michael in internet sales, and told him I wanted to buy a car and he said he wanted my business and he would do what it took to get my business and t More

by sugarmco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael (internet Sales) and Josh
July 19, 2011

immediately when i pulled onto the lot, i was greeted by a very friendly salesman. He asked what I was looking for and the price range i was interested in. I told him and the ball started rolling, he found More

by tonya051172
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
anthony sutton
July 14, 2011

I was very impressed with Josh Roeller's salesmanship. I I was very impressed with Josh Roeller's salesmanship. I did not feel hasseled or pressed at any time during the sale. He quickly worked with me to More

by jmbrowne3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Roeller
July 12, 2011

One of the best if not the best New Car buying experience ever. From the time we arrived I felt that we were treated like "The Customer", you know, the guy with the money. All of my questions were answered More

by Down East Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Sutton and Derek Childs
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