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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

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May 13, 2019

Great Service Great service experience. I pulled in and Ike quickly greeted me and took my concerns for the service needed. Then documented what I told him and he h More

by DBEMIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
May 15, 2019 -

Joe Rizza Ford Lincoln responded

Thank you very much for writing us a review, DBEMIS. We're so glad to hear you had a great experience! Best, Rawan Altaher - raltaher@rizzacars.com

May 13, 2019

Great Professional staff . Very courteous. Completed service in a timely manner. Explained what was needed and made suggestions for future service needs. Pr More

by MACK.MARTIN1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
May 15, 2019 -

Joe Rizza Ford Lincoln responded

Mack, thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Rawan Altaher - raltaher@rizzacars.com

May 13, 2019

Bodywork The service was great. Bob the service person was excellent. I brought the car in for body damage and within a few days , it was ready. The work do More

by Cadgirl12!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers, Lauren Kutsche
May 15, 2019 -

Joe Rizza Ford Lincoln responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Bob as he will be happy to hear it! If you need anything else for your car, please let us know. Best, Rawan Altaher - raltaher@rizzacars.com

May 10, 2019

Good service When I go for service I always try to see Scott Sciaky. He is very helpful and is always on top of the needs of my car and gives me valuable advice. More

by JEFFMOLSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for such an awesome review, Jeff! I will share this with Scott as he will be happy to hear it. Best, Rawan Altaher - raltaher@rizzacars.com

May 09, 2019

Excellent service The best service and Lauren is a hottie and very polite, nice smile. Will definitely return to service all my vehicles. I will also send my friends an More

by Yikester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
May 10, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide excellent service to you and your vehicle. We look forward to serving you again! Best, Rawan Altaher - raltaher@rizzacars.com

May 09, 2019

Great same day service Good people to deal with. Fair prices and same day service. Had to have both rear shocks replaced and they got the parts and replaced in a few hours. More

by LWESTON73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Rawan Altaher - raltaher@rizzacars.com

May 08, 2019

Very pleased , fast , efficient service.. Car in for oil change. Service advisor very pleasant and efficient.. i was greeted soon after shop opened and my car was serviced quickly with minimal More

by YESPENQUINNS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for your perfect review! We're glad to hear that our team was fast and efficient! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

May 08, 2019

Regular vehicle maintenance The staff at Rizza Ford Service makes the process easy. I always understand what needs attention on my vehicles and the cost. I have 3 Fords and I alw More

by JACKBILL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Stephens , Lauren Kutsche
May 09, 2019 -

Joe Rizza Ford Lincoln responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with easy and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again! Best, Rawan Altaher - raltaher@rizzacars.com

May 08, 2019

Tire replacement Came to the dealership without an appointment with three screws in my tire, Lauren greeted me as I stood there waiting for a service advisor, she was More

by JWLUNDGREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
May 09, 2019 -

Joe Rizza Ford Lincoln responded

We are truly grateful for this awesome review! We are thrilled that Lauren was able to take care of you. She is a great asset to our team and we appreciate her for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Best, Rawan Altaher - raltaher@rizzacars.com

May 08, 2019

Personable service I dropped my car off for an air bag recall service. I was taken home, picked back up when the work was done. Very efficient More

by Tom D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
May 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for reviewing your service experience! We aim to provide efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Rawan Altaher - raltaher@rizzacars.com

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