Joey Accardi Chrysler, Dodge, Jeep, Ram

Help! I AM CURRENTLY EXPERIENCING THE WORST CAR PURCHASE EVER! Over my lifetime, I have owned/purchased 37 vehicles. On June 17, 2025, I terminated an e I AM CURRENTLY EXPERIENCING THE WORST CAR PURCHASE EVER! Over my lifetime, I have owned/purchased 37 vehicles. On June 17, 2025, I terminated an early lease on a beloved 2022 Charger RT+ to lease a new 2024 Dodge Charger Daytona RT Plus EV from Joey Accardi Chrysler, Dodge, Jeep, Ram in Pompano Beach, FL. Two weeks later, I have yet to have my new Charger EV in my possession for more than 12 hours. Vehicle Delivery was the WORST. The dealership took a very long time to deliver the car, and I only took it because I was running late for a dinner date. It was turned over to me with less than 30% charge and with a key fob problem. From my multiple visits to the dealership now, I have observed that sales employees charge their own cars at work daily instead of their new EV’s inventory so that is why at delivery time I was provided with an undercharged car. Note, my car was on their lot for several weeks if not months; THERE IS NOT REASON OR EXCUSE FOR IT NOT TO HAVE BEEN FULLY CARGED. My car has problems recognizing its key fobs. The next morning after purchase, I emailed and called the dealership and returned the car. I have been told that this car has a problem which ALSO AFFECTS 3 other cars in the region (per the Stellantis regional rep). Parts are on order and the car disassembled. While sales FAILED TO DELIVER THE CAR SUCCESSFULLY, THEY HAVE WASHED THEIR HANDS OF THIS MATTER AND TURNED IT OVER TO SERVICE. No body calls me to let me know what is going on, I must call daily. Haciel is the Floor Manager in sales and I have to call him for status as nobody else reaches out. If Haciel is not there no other floor manager (Andy or another) returns my call. When I returned the car the day after purchase, the dealership wanted me to rent a car (to be reimbursed upon the completed repair). Meanwhile my traded in Challenger was just sittng there! I refused to rent a car. I was taken home that day as I had a business trip that week, then retrieved by the dealer on my return Friday June 27. When I arrived at the dealership, my car was apart seemingly waiting on parts. After complaining, I was given a Jeep Wrangler loaner, but this is NOT a fun drive as either my previous Challenger or my new Daytona. Today marks 2 weeks from the lease of my Charger Daytona and I have no information as to its status. The Service Department is closed and Haciel said to wait until Monday. We have had 3 other EV’s in our household; a Nissan Leaf, a Volvo XC40 Recharge (and still have a Blazer EV). Those dealership deliveries were great, and I never had to take those cars for service. Given the deep drop in sales of Stellantis US cars you would think that the manufacturer and their dealers are doing the best to support the few sales they have so that these customers share good experiences and drive Brand demand. Having previously owned 8 Stellantis products and having been an advocate for the brand, how can I be expected to continue to do so after this experience? This dealer is a disgrace. I have opened a Case with Dodge Customer Care. More

I had an excellent experience at Joey Accardi Dealership! The entire process was smooth, fast, and stress-free. I got a Jeep Sahara, and I couldn’t be happier with how everything went. My salesperson, Manuel The entire process was smooth, fast, and stress-free. I got a Jeep Sahara, and I couldn’t be happier with how everything went. My salesperson, Manuel, was fantastic, kind, professional, and incredibly knowledgeable. He took the time to walk me through all the features of the Jeep and answered all my questions with patience and clarity. Highly recommend this dealership if you're looking for a great deal and exceptional service! More

i had a great experience at joey accardi dodge dealership at 909 federal highway.My representative Miguel was fantastic.i would love to work with him again. did a great job at 909 federal highway.My representative Miguel was fantastic.i would love to work with him again. did a great job More

DONT DO IT! ! Bought a used car, 2 yrs old. Drove for 2 days engine light came in. Brought it in for service, they have now had it for a month with no resolution ! Bought a used car, 2 yrs old. Drove for 2 days engine light came in. Brought it in for service, they have now had it for a month with no resolution. Can't speak on New Cars, but for used?? DOOOO NOOOOOTTT DOOOO ITTTTT!! WORST customer service and the Sales Manager is 🗑!!! His idea of resolving wad to run my credit again and me paying down another $7k plus taxes and fees!! Not willing to budge on anything, not willing to address the issue. Watch the exaggerated refresher fees and other associated fees because they obviously don't check for anything. Worst experience purchasing a vehicle!! NEVER AGAIN!! More

¡No consigas tu coche arreglado aquí! Continué tratando de contactar al gerente sobre el machánico y no hubo respuesta. Estoy seguro de que un día alguien terminará viendo beber en el tra Continué tratando de contactar al gerente sobre el machánico y no hubo respuesta. Estoy seguro de que un día alguien terminará viendo beber en el trabajo o evidencia que queda en su vehículo como yo. More

I had my 2020 Durango towed in June 12th after the motor was flooded and needed to be replaced. Insurance approved the estimate in 5 days and accardi had the check 2 days later. NO communication impossible was flooded and needed to be replaced. Insurance approved the estimate in 5 days and accardi had the check 2 days later. NO communication impossible to get someone to call back, text, email i tried them all. I physically had to go to the dealership just to find out what was going on. I did not get my Durango back until August 2nd. and when they finally said it was ready the ticket was closed out on the 31st of July. They held my vehicle to make numbers at the end of the month. They jerked me around for seven weeks. They Suck More

Great buying experience! Great buying experience! Great buying experience! Great buying experience! Great buying experience! Great buying experience! Great buying experience! Great buying experience! Great buying experience! More

Excellent service salesman was right on a dime. I management was incredible. Would tell family and friends to buy from you guys. I management was incredible. Would tell family and friends to buy from you guys. More

Had a great experience buying a car for my Daughter who is in college in the Pompano area. Showed up later in the evening and worked out a good price and trade in with Ivan. He was a super helpful salesm is in college in the Pompano area. Showed up later in the evening and worked out a good price and trade in with Ivan. He was a super helpful salesman. He stayed late with the finance guy to get the deal done. Great experience overall More

Very friendly, up front, willing to deal, very clean , awesome cars, I felt like a kid with all these hot wheels I could actually drive. awesome cars, I felt like a kid with all these hot wheels I could actually drive. More