Joey Accardi Chrysler, Dodge, Jeep, Ram

Was in the market looking for a 2021 RAM. Came across this dealer and found advertised specials that were pricing the RAM $6000 less than local dealers so I drove 45 minutes to them. Of course the advert this dealer and found advertised specials that were pricing the RAM $6000 less than local dealers so I drove 45 minutes to them. Of course the advertised prices were not honored. The salesman and the sales manager each having excuses as to why not. I had a trade in and if not for the good price they offered for it...I would have left. I did buy a truck. A few days later I received and email with a satisfaction survey from RAM headquarters wanting know if I was satisfied. Assuming it was anonymous I completed the survey. Low and behold a few days later I begin receiving phone calls and text messages from the salesman who sold me my RAM wanting to know why I rated my purchase so low, he complained that the score he received was so bad and he wanted t know why. The fact that he was given the name of the customer who left the poor review was what angered me. I will be reaching out to RAM or Dodge...whatever it is, to let them know my thoughts. Never again...Joey Accardi More

Contacted dealer by email to consider the purchase of a used Yukon Denali 2019. I got Rachel and she would not simply try and due business my way, a simple retail sales experience. Perhaps I should have used Yukon Denali 2019. I got Rachel and she would not simply try and due business my way, a simple retail sales experience. Perhaps I should have provided a snapshot of my bank balances. I requested best pricing and pics of truck since it was not onsite when we saw the listing thru Autotrader. Rachel said it was her way or no way, as she could only due business as she wanted and as trained. No issue … we don’t do business as you offered. Ever wonder why their are so many dealerships around Accardi ?? It’s because choice still remains for clients. You don’t turn away business until the deal is offered and rejected versus accepted. The world changed and car dealers with antiquated, forceful employees should be updated. We can all be happy, make some money, without abusive tactics Rachel. More

We’ve had two days of nonsense sales people and unsuccessful attempts at buying a Jeep. Until we met JR. He was AMAZING! I cannot say enough wonderful things about him. He went above and beyond to unsuccessful attempts at buying a Jeep. Until we met JR. He was AMAZING! I cannot say enough wonderful things about him. He went above and beyond to make this process painless and smooth. I’m glad I didn’t read the reviews before I went because I definitely had a wonderful experience.We will be back! More

Shady sales tactics RUN SWAYI never leave bad reviews Shady sales tactics RUN SWAY I never leave bad reviews but felt compelled to do so on this one. I emailed to verify if a used vehicle was still Shady sales tactics RUN SWAY I never leave bad reviews but felt compelled to do so on this one. I emailed to verify if a used vehicle was still on their lot. I received a phone call a short time later by I believe a member of their business development division. The call went something like this “Yes the car is still available, when would you like to come in? , I won’t be able to make it in until the weekend, our sale ends Thursday so if you want to save money, come in for an even lower price, what is the lower price? , we can’t disclaim that information, So your telling me that your dealership isn’t open about the price of their cars? I guess you do not want to save money whatever CLICK! For those who have read this far, I have been in the auto industry for over 10 years and have a family member that owns a dealership in a different state. This tactic of pushing for an appointment is used by most dealerships however, I do not know anyone in the industry that would have an employee like this! I am glad to say i took my business elsewhere and will never suggest this place to anyone I know. Any honest dealership will give you the price of their vehicle and most will even send you a buyers order showing a precise breakdown of the total price! I will be picking up my new vehicle from a different dealership Saturday! More

What a bunch of scammers!! I drove from Miami to find out about a $2000 car wash!! I had spoke to them and price was negotiable since it was a high mileage car. Avoid them like COVID-19 about a $2000 car wash!! I had spoke to them and price was negotiable since it was a high mileage car. Avoid them like COVID-19 More

DISHONEST. RUN AWAY.I had my eye on a truck and DISHONEST. RUN AWAY. I had my eye on a truck and scheduled an appointment to drive it. I showed up at the scheduled time and they informed me the tr DISHONEST. RUN AWAY. I had my eye on a truck and scheduled an appointment to drive it. I showed up at the scheduled time and they informed me the truck was now priced $4,000 higher than advertised!! I've heard of 'dealer fees' (what a joke), but a $4K 'dealer fee', seems just a BIT exorbitant. The finance manager (not sure of his name) was condescending and told me "every dealer does this. do you want to test drive it or not?". DO NOT BELIEVE A SINGLE THING THEY ADVERTISE. ANYONE BUT JOEY ACCARDI. More

They will not honor the flyers they send you the mail concerning trade ins. There is always a catch! Offered me around $25k but when we exchanged offers we were only a few thousand apart - I then pointed concerning trade ins. There is always a catch! Offered me around $25k but when we exchanged offers we were only a few thousand apart - I then pointed to the flyer which Joey Accardi represented an additional $4k for President's day which would more than cover the gap - no go! suddenly all the other rebates and offers were off the table. Its a ploy to keep you in and a waste of time. Buy out of state and avoid all the insane fees they try to take on e.g. dealership fee, nitrogen gas, protective film, etc. More

If they had a negative five stars I would click on those. . Worst dealership customer service ever. Service writer Stewart whinerstein called me an A$$HOLE not knowing my camera phone was recording. I’ve sen . Worst dealership customer service ever. Service writer Stewart whinerstein called me an A$$HOLE not knowing my camera phone was recording. I’ve sent the video to dodge corporate. Stay away . Go to Arrigo. , well worth the drive. More

Very happy with the service from sales person Richard Bernas would recommend Richard and the dealer ship to all friends and family and i will be back to buy a second car Bernas would recommend Richard and the dealer ship to all friends and family and i will be back to buy a second car More