Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joey Accardi Chrysler, Dodge, Jeep, Ram
Pompano Beach, FL
523 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
523 Reviews of Joey Accardi Chrysler, Dodge, Jeep, Ram
May 13, 2017
Frist time buyer, lifetime client Buying from Joey Accardi was overall amazing. I came in as a first time buyer, and was nervous. Dean was straightforward and honest from the start. He Buying from Joey Accardi was overall amazing. I came in as a first time buyer, and was nervous. Dean was straightforward and honest from the start. He didn't push a car onto me, but rather asked me what I wanted, then showed me around allowing me to then reach the vehicle I wanted. Also, Gary assisted me and my family and treated us like one of his own. Overall, in my opinion the dealership set the standard for customer service in the Auto sales industry. 10/10 experience. More
by Nickmc123
Employees Worked With
Dean Lelchuk, Gary Stys
April 29, 2017
Happy buyer A great dealership to purchase a car from. Awesome car for a great price & true to their word. Love my car. Awesome dealership with a fantastic staff. A great dealership to purchase a car from. Awesome car for a great price & true to their word. Love my car. Awesome dealership with a fantastic staff. More
by happybuyer
Employees Worked With
Mr. McKinley
April 27, 2017
Very courteous and efficient I was immediately attended to. They, listened and got everything done while I waited in a comfortable lounge. The service is always good and punctual. I was immediately attended to. They, listened and got everything done while I waited in a comfortable lounge. The service is always good and punctual. More
by Renel
Employees Worked With
Ronald Kellenbenz
April 21, 2017
A revelation of a car The product education presented at the dealership was excellent. I was able to sell myself by exploring the displays and models. The online background The product education presented at the dealership was excellent. I was able to sell myself by exploring the displays and models. The online background information was reinforced in the showroom. More
by JoeyAccardiSucks
Employees Worked With
Gary
November 17, 2016
Terrible dealership find another place to spend money I bought a 2013 Chrysler 200 with approximately 25000 miles on it in April of this year 2016. 1 month after purchase the brakes started grinding. Took I bought a 2013 Chrysler 200 with approximately 25000 miles on it in April of this year 2016. 1 month after purchase the brakes started grinding. Took the car in to be looked at and the brakes were replaced at no charge to me because the car was still under warranty. 3 months later the brake light came on again. I was due to drive to Ohio for my daughter's wedding which is a long drive so I needed an oil change etc. Was told at purchase I had 4 free oil changes. Took car in told them the brakes were starting to grind again and also needed oil changed for a long driving trip. When the oil change was done I was informed that I didnt have free oil changes coming because I had bought a used car. Ok.... Asked if they took care of 2nd brake issue and was told yes they fixed the problem but might grind a bit due to dust. The car was still under warrenty. I took the car in on November 15th once again about brakes. After a 2 hours run around I was told the mileage was now over warrenty so I woukd have to pay for the brakes labor etc. They had put brakes on twice since April. I left when the used car side told me to come back in the morning to look at the issue. I was furious. Learned the brakes were never looked at the 2nd time. When I brought it back I was told the pads had 80% still and I was good to go. I had to insist the service guy drive the car and then tell me what the problem us. They didnt bother to even drive it. After he did I was told the rotors were bad and needed replaced. I was furious. The sales manager I suppose offered me $ 150.00 to reface rotors when tech said to replace. I could use the $150.00 towards the purchase of new rotors as well. When I originally brought the car in it was fully under warrenty twice. Found out second service didn't do anything when I was told they did the brakes. Again I was furious because had they done their job my rotors would have been fully covered by warrenty and I was lied to. I drove a car to Ohio with bad rotors which was extremely dangerous and had my grandson 5 yrs old with me. When I wasnt grateful for the $150.00 offer and was angry instead I was told to leave and they wouldn't work on the car now period. All the service records showed my concern for the brakes while under full warrenty coverage yet no one bothered to look until I forced them to drive it. Not only did they lie to me about work done and free oil changes etc but they allowed me to drive a car that was potentially dangerous because they didnt care. They also due to laziness or just not caring put me in a position where I now must pay for what should have been warrenty work. Hundreds of dollars. Needless to say they arent doing the work. Dont buy from them. Too many other decent dealerships to choose from. More
by Ellen Miller
Employees Worked With
Numerous unconcerned unhelpful techs sales and managers
October 02, 2016
Bad customer interaction went in to purchase a new Jeep. When it came to the payoff of my vehicle, I gave it to him and explained I had just gotten it from the bank. the gener went in to purchase a new Jeep. When it came to the payoff of my vehicle, I gave it to him and explained I had just gotten it from the bank. the general manager came over demanded I call again and get a more accurate payoff. I tried to explain the payoff I gave him was accurate. the general manager became rude and very condescending, and would not do an appraisal we left. More
by Allen
Employees Worked With
Mike De Jesus
September 30, 2016
Problem rectified Thank you Ron for taking care of your customers and doing the right thing. I'll be back because of you. I have a Jeep that will be services by Joey Ac Thank you Ron for taking care of your customers and doing the right thing. I'll be back because of you. I have a Jeep that will be services by Joey Accardi Jeep. More
by Reesebaby
Employees Worked With
Nick, Ronald Kellenbenz
September 24, 2016
Difficult to diagnose problem fixed by professional team I would like to thank & commend the staff at Joey Accardi Chrysler/Dodge dealership for their tenacity and excellence in solving my recent auto repair I would like to thank & commend the staff at Joey Accardi Chrysler/Dodge dealership for their tenacity and excellence in solving my recent auto repair problem with my 2013 Chrysler 200 Limited. In March 2016, my car began stalling while driving it. The car had been driven approximately 58,000 miles when the issue began. This continued throughout 4 months for approximately 10 times! It was very dangerous to myself other others on the road. After having taken the car to 2 other local dealerships (one being the dealership from which I purchased the car brand new), the problem was misdiagnosed and unresolved. I brought my car to Joey Accardi Chrysler/Dodge’s Service Department. Although it was not easy to diagnose (and one mechanical/electric problem may have caused a chain reaction affecting others), the persistence of the Service Department team (in collaboration with Chrysler Corporation Star team) at Joey Accardi Chrysler/Dodge paid off. My car was finally fixed by August 2016! I appreciate the professionalism & superb customer service of Dennis Doucette (service manager), Ron Kellenbenz (operations director), German “Alex” Gutierrez & Dylan Medeiros (service advisors), Stephen & Danny (technicians), Vic and all that have test-driven my car & contributed to the remedy. Also, thanks to Tommy at Chrysler corporate & Chrysler Corporation Star team of engineers. More
by Rose P
Employees Worked With
Dennis Doucette, Dylan Medeiros, German Alex Gutierrez, Danny & Stephen, Ronald Kellenbenz
August 13, 2016
Got screwed...Dealership has no integrity and lacks honesty took my deposit money on a used car and sold it to another party the next day...The salesman said it was the used car manager that did it..It was a Le took my deposit money on a used car and sold it to another party the next day...The salesman said it was the used car manager that did it..It was a Lexus not a Jeep that I was to purchase. More
by Sec Champion
Employees Worked With
Paul Tumzon
August 08, 2016
Service Department does not return calls 2015 RAM 2500 I called the service department three times, left messages for someone to call me back regarding DEF and exhaust problem questions. I also left a mes I called the service department three times, left messages for someone to call me back regarding DEF and exhaust problem questions. I also left a message regarding the exhaust regeneration process occurring twice in one week, with no response from the dealership. I have had continuous problems with the check engine light coming on, but was told it was a problem with the DEF, not a major issue. Last visit to the dealer some new software was loaded to try to take care of the problem. I was told by the service writer that it was a non critical issue. Last weekend 100 miles into a 900 mile trip the check engine light came on, then a message that the truck would go into crawl mode in 140 miles, 5 MHP max, SERVICE DEF SYSTEM. I was able to pull into Vero Beach Dodge on a Saturday. They said that a technical service advisory had been issued and that the Catalytic Converter had to be replaced. THIS COULD HAVE BEEN HANDLED PREVIOUSLY IF THE DEALER WOULD HAVE RETURNED MY CALL. More
by Mark M
Employees Worked With
Left Message
