Joey Accardi Chrysler, Dodge, Jeep, Ram

Truck came with a dent in back bumper. Was told it was going to be fixed. Has been a few months now and still no response on when it’s going to be fixed. I’ve had to reach out every time f Was told it was going to be fixed. Has been a few months now and still no response on when it’s going to be fixed. I’ve had to reach out every time for an update. I will never do business with this dealership again. The communication is so unprofessional. More

Ivan was the car salesman I've ever had in my life, he was so patient with me during these tough times but was never pushy. Which is really hard to find now these days Go buy a Car from Ivan Collazo he wi was so patient with me during these tough times but was never pushy. Which is really hard to find now these days Go buy a Car from Ivan Collazo he will treat you like you are a king or queen! More

I wish I could recommend this dealership, as I've purchased two vehicles from them, but the level of service has plummeted to unacceptable levels. I received a scary alert on my Pacifica that I would purchased two vehicles from them, but the level of service has plummeted to unacceptable levels. I received a scary alert on my Pacifica that I would need to stop the vehicle immediately as it will shut off soon, so I called the Service department and was told to bring the vehicle in. I did so right away, and was told by the service agent inside that no one will even be able to diagnose my vehicle for TWO WEEKS. I asked if a rental was available while I wait the two weeks for a simple diagnosis and was told that, until a car is diagnosed, a rental would not be approved. He suggested that I find a different dealership who could take me- I replied that I'm afraid to get back into my car and that it might leave me stuck on the side of the road. The agent merely shrugged his shoulders and said there was nothing he could do. Absolutely unacceptable that I was sent back to drive this vehicle somewhere else. No offer of a rental. No offer to call other dealerships for me, no offer to tow my vehicle somewhere else. Just get back in the car and take my chances. Well, Joey Accardi, I will be sure to take my chances with another dealership from now on. More

Purchased a pre-owned vehicle from the dealership, it was well-priced and high quality. Desheanon was very helpful, patient, took great care of all details of our purchase and went out of his way for our sat well-priced and high quality. Desheanon was very helpful, patient, took great care of all details of our purchase and went out of his way for our satisfaction. Kareem, Chris and Ken also were awesome. We thank your team and are enjoying our new Jeep. More

I had a great experience starting with the sales person all the way to finance, the deal was easy and straight forward! all the way to finance, the deal was easy and straight forward! More

Hopefully, this review saves someone from going to this horrible dealership for service. I went to get other work done (the collision department has good service and tried their best to help), but I had pr horrible dealership for service. I went to get other work done (the collision department has good service and tried their best to help), but I had problems with my key fob on a Jeep that I had purchased only six months prior. Dealers kept changing the battery, which would die a few days later. I explained this numerous times to the service department at Joey Accardi t and showed them the three battery receipts I had where they had replaced them. Melvin Rivas started screaming at me that he didn’t care if I had receipts and would have to go with what the technician said. I left, and the next day, it stopped working. I called him several times, texted him, and even left a message with another service advisor, and he never returned my call. I then scheduled an appointment to do my next service with Schumacher Jeep and explained the situation. Immediately, there is a different level of service there. Cindy, who was not my advisor, approached me and asked how she could help. I told her I had an appt with Carmelo. He was on the phone, so she said she would start the service ticket for him. I also told her about the key fob situation, and she said they would have to check to see if I damaged it, but if not, it would be under warranty. So I went into the lounge to work, and Carmelo called me a few hours later to tell me that someone had stripped one of my tire threads and replaced it at no charge. They also were ordering me a new key fob that would be in the next day. At the end of the service, he returned to the lounge and handed me my keys. The experience was NIGHT AND DAY! Schumacher Jeep now has a life-long customer. I will never go anywhere else to service my Jeep! More

Extremely curtious and efficient. Very knowledgeable on the product.. they also make you feel like you are the only customer unlike most dealerships Very knowledgeable on the product.. they also make you feel like you are the only customer unlike most dealerships More

I preordered my Sahara high altitude from David Allen at Joey Accardi. I’ve been so happy with their service! My Jeep arrived earlier than expected and David kept it aside until I could pick it up. Financin Joey Accardi. I’ve been so happy with their service! My Jeep arrived earlier than expected and David kept it aside until I could pick it up. Financing was easy with Kareem’s help. I love my new Jeep! More

My buying experience was very good. Everyone at the dealership was great to work with and helped me to get the Jeep I was looking for. Everyone at the dealership was great to work with and helped me to get the Jeep I was looking for. More

Shots out to the car salesman. He was knowledgeable, quick and honest. Unlike many other dealerships, this one was not ridiculously busy or understaffed. I was in and out in about He was knowledgeable, quick and honest. Unlike many other dealerships, this one was not ridiculously busy or understaffed. I was in and out in about 4 hours. They didn’t lowball on my trade in as well. Thanks guys More