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John Deery Motors

Cedar Falls, IA

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4 Reviews

6823 University Ave

Cedar Falls, IA

50613

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January 09, 2023

my family lost everything in the hurricane, down in Florida. I have been a loyal customer for years at John Deery's. I have bought multiple cars, and brought a lot of people I know to buy cars from t More

by Carol Calosso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Todd and Joel
Jan 09, 2023 -

John Deery Motors responded

We made a deal on a vehicle and took a non-refundable deposit to hold a vehicle. We did all the paperwork via the mail and agreed to keep the vehicle here. We held the vehicle for months and then the customer backed out of the deal. We kept the non-refundable deposit after we could have sold the vehicle to multiple other customers but didn't because we had considered it already sold for such a long time.

Jan 09, 2023 -

Carol Calosso responded

There was NO paperwork. If there was, where did you send itt??? You have no proof of mailing anything. Show me paperwork, show me a signature.... You CANNOT, because it never happened. Nothing was said, nothing was signed. You did not hold the car for MONTHS. You are lying. Shame on you, and shame on your dealership. I will spread this message to every media source that I can !! Watch what you say.... some things can get you in trouble....

December 21, 2022

They never contacted me regarding either vehicles that I was interested in buying from them More

by moonliteangel77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None
Dec 21, 2022 -

John Deery Motors responded

I am sorry if you did not receive any of the emails that we sent you., The only contact information you gave us was the email address that we responded to.

March 27, 2022

Treated like a queen! Everyone went above and beyond. My NEW (to me) van is wonderful and I'm thrilled with my purchase. More

by joey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, sales and Todd, financing.
September 11, 2020

Rick was great to work with. The problem was with the managers. Totally misrepresented the price of the vehicle. I will never go there again. More

by bobmcaleer657
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Jones