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John Eagle Acura

Houston, TX

2.0
703 Reviews

16015 Katy Freeway

Houston, TX

77094

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703 Reviews of John Eagle Acura

March 25, 2020

I had a great experience with this Acura repair shop. Prompt service, excellent customer service and very professional!! She even called me to let me know I left something in the loaner car. She was so g More

by sjebrewer
Recommend Dealer
Yes
Employees Worked With
Can't remember her name but she was terrific!
Mar 26, 2020 -

John Eagle Acura responded

sjebrewer, thank you for your kind words and mention of praise regarding working with our team in service! We appreciate your endorsement and look forward to serving you next time. Best wishes!

March 19, 2020

My service advisor was great and easy to work with. I had no issues with the service department during my visit. No issues, great service More

by Krystle
Recommend Dealer
Yes
Employees Worked With
Jesus Montes
Mar 19, 2020 -

John Eagle Acura responded

Krystle, we appreciate your endorsement and tag of Jesus. Let us know when we may assist you next! Thanks again.

March 13, 2020

Prompt courteous service gave me a free loaner car with no hassle. Identified some items that needed attention. Prices seemed okay. I would use again More

by Shirineoconnell
Recommend Dealer
Yes
Employees Worked With
Alex Molina
Mar 14, 2020 -

John Eagle Acura responded

Shirineoconnell, thank you for your mention of prompt and courteous service with Alex. We appreciate your feedback and look forward to serving you additionally next time. Thanks again! Best wishes.

March 09, 2020

John Eagle Acura always gos the extra distance in sales to meet my needs and exceed my expectations when deciding on purchasing or leasing my car. More

by 98909Erin
Recommend Dealer
Yes
Employees Worked With
Avery Barksdale, Eric Younger, Grace Hadlock, Kenny Dean
Mar 09, 2020 -

John Eagle Acura responded

98909Erin, thanks for stopping in and shopping with us. We appreciate you taking the time to note your experience and tag Avery, Eric, Kenny and Grace! We look forward to serving you additionally when the opportunity arises. Enjoy your new car. Thanks again!

March 09, 2020

Velveta is a vert helpful service tech. She makes getting my MDX a great experience. She goes over the details as to what they will be working on and at check reviews all the points that were checked. More

by Rg. Neely
Recommend Dealer
Yes
Employees Worked With
Veleda English 5 stars
Mar 10, 2020 -

John Eagle Acura responded

Rg Neely, thank you for the kind words and mention of working with Veleda! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

March 09, 2020

Eric is nice and professional,, and I appreciate what he did, He answered my questions and gave his suggestions, It is a great help, and I want to say thanks! More

by Frank M
Recommend Dealer
Yes
Employees Worked With
Eric Younger
Mar 10, 2020 -

John Eagle Acura responded

Frank, thank you for your mention of working with Eric! We appreciate your kind note and look forward to your future visits. Best wishes!

March 06, 2020

Eric Younger did an outstanding job of assisting me in getting my A/C fixed. above and beyond service. Will definitely continue to use John Eagle Acura for service. More

by zxmurphy
Recommend Dealer
Yes
Employees Worked With
Eric Younger
Mar 06, 2020 -

John Eagle Acura responded

zxmurphy, thank you for the kind words and mention of working with Eric to get your A/C fixed. We look forward to serving you next time. Thanks again!

March 06, 2020

Everyone I dealt with was extremely professional and knew the vehicles very well. Brandon in sales went above and beyond to make this deal happen despite a power outage and Edgar in finance did as well. My More

by JD
Recommend Dealer
Yes
Employees Worked With
Brandon in sales, Edgar in finance, Bradley Bob., Grace Hadlock, John Eagle Acura
Mar 06, 2020 -

John Eagle Acura responded

JD, thank you for the kind words and mention of working with Grace, Brandon and Edgar. We look forward to serving you next time. Thanks again!

March 06, 2020

Great customer service, mrs Veleda English was so great and helpful answered all my questions, she was also hospitable, I enjoyed my visit. Thank you. More

by Charlesalomor
Recommend Dealer
Yes
Employees Worked With
Veleda English
Mar 06, 2020 -

John Eagle Acura responded

Charlesalomar, thank you for endorsement of working with Veleda! We appreciate your endorsement. See you next time! Thanks again.

March 04, 2020

Service was impeccable! No one likes having to spend a lot of money on repairs but service made me feel good about it. LoL. From everyone I was in contact with to the cashier! More

by Tkarain
Recommend Dealer
Yes
Employees Worked With
Cashier, Eric Younger
Mar 05, 2020 -

John Eagle Acura responded

Tkarain, thanks for your praise and mention of working with Eric in service! We appreciate your 5-stars. See you next time. Best wishes!

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