John Eagle Acura

Easy to do business with. I didn’t feel pressured. It didn’t take too long to complete the purchasing process. Place is nice and very convenient for me. didn’t take too long to complete the purchasing process. Place is nice and very convenient for me. More

The staff at this dealership were helpful and courteous while handling our vehicle service needs. We are pleased with the service received during our visit. while handling our vehicle service needs. We are pleased with the service received during our visit. More

The customer service at John Eagle Acura is amazing! Came in for service to my vehicle and was in and out in under an hour. Thanks for everything Jarret! in for service to my vehicle and was in and out in under an hour. Thanks for everything Jarret! More

Best customer services, and everybody if happy to help you. The best Acura dealer in Houston, the waiting room is always clean, and they will take care of you. you. The best Acura dealer in Houston, the waiting room is always clean, and they will take care of you. More

The customer services provided was great. Specially Bobby and Todd were extremely helpful to get what I was looking for. The facilities are great too. and Todd were extremely helpful to get what I was looking for. The facilities are great too. More

Eric was very helpful and knowledgeable about the process. Gave me detail on what to look foward to on my 60000 Maintenance visit. Look foward to my next visit. process. Gave me detail on what to look foward to on my 60000 Maintenance visit. Look foward to my next visit. More

I'm happy with the car itself so far. The dealership experience was less than stellar and I have received more assistance from buying a movie at a big box stores than I did with buying my car. The sa experience was less than stellar and I have received more assistance from buying a movie at a big box stores than I did with buying my car. The salesman did not know much about the car itself or if it was even certified. Only through previous research was I confident about the numbers and the car, but the experience makes me not want to be a repeat buyer of the dealership, or refer others. I left with a car and a contract but not much else. The salesperson only seemed interested in making the deal and nothing about customer service. He also only briefly mentioned an add-on to the car, an anti-theft device already installed, that may be beneficial but can also be a potential liability. Before signing the contract, he went on and on about how the dealership treats customers like family, mentioned buying from the dealership because a secondary place wouldn't offer a service contract like oil changes. After the contract, not a word about any of it. It's a used car and wasn't certified, so included services weren't expected, but why even mention it if it's not included. On top of all of this, I heard staff talking about me in the other room after the contract had been drawn up. Again, I don't feel confident with the dealership. I bought the car due to previous research but will not be making repeat business. More

I had my Acura TLX first check and it was great. I had my Acura TLX first check and it was great. Jarrett, my service person was excellent and car was done in alloyed time. Great job! I had my Acura TLX first check and it was great. Jarrett, my service person was excellent and car was done in alloyed time. Great job! More

Jarrett is the BEST Service Rep! He is always friendly and very helpful! He has been a reason that I have continued to lease Acura. He goes above and beyond. and very helpful! He has been a reason that I have continued to lease Acura. He goes above and beyond. More

Dealership is neat & clean w/comfortable waiting area. A variety of Snacks & beverages were available nearby. Wait time for my vehicle was realistic for the work being done & ready in the promised length of variety of Snacks & beverages were available nearby. Wait time for my vehicle was realistic for the work being done & ready in the promised length of time. More