
John Eagle Acura
Houston, TX
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704 Reviews of John Eagle Acura
The service staff was courteous friendly and helpful from check in to check out. The work was efficiently completed and the car was nicely cleaned inside and out. check in to check out. The work was efficiently completed and the car was nicely cleaned inside and out. More
Good experience with well trained representatives. Very well organized procedures taking minimum time to complete, and even delivered vehicle to my home. Ali took very good care of us. Thank you. Very well organized procedures taking minimum time to complete, and even delivered vehicle to my home. Ali took very good care of us. Thank you. More
Very busy all the timeMaybe that’s why they don’t pay Very busy all the time Maybe that’s why they don’t pay full attention . I was not satisfied with the experience. Follow up needed. Very busy all the time Maybe that’s why they don’t pay full attention . I was not satisfied with the experience. Follow up needed. More
I always get great service from Jarrett at John Eagle. He is always courteous, friendly and knowledgeable. He is a big reason I still take my car there after the warranty expired. is always courteous, friendly and knowledgeable. He is a big reason I still take my car there after the warranty expired. More
Wow where do I start. Vin was awesome, he took care of me from start to finish. This is my second Acura so I was unsure how the lease process worked and Vin explained everything in detail before we started t from start to finish. This is my second Acura so I was unsure how the lease process worked and Vin explained everything in detail before we started to look for a new vehicle. I want to point out a couple more people. I got to meet Valerian he was very personable lives in Dallas and learned all about his dog. I love animals. Moussa took care of me on the cost of the new vehicle. Very nice guy. Finally Edgar, loved his story. Jared will be my service guy since Scott left. I have worked with him before and he is awesome as well. You have a lot of good people working for you. More
We are very happy with the service we get at the dealer we drive one hour to get our car taking care of mr/ Eric younger takes good care of what ever we need we drive one hour to get our car taking care of mr/ Eric younger takes good care of what ever we need More
I’ve been coming to this dealer to service my Mdx for almost 5 years and each time the service is excellent. Jarrett, as well as the rest of the team, always treat us with great respect and service is al almost 5 years and each time the service is excellent. Jarrett, as well as the rest of the team, always treat us with great respect and service is always timely. More
Just purchased my first Acura ILX with Chris. I could not be happier with my vehicle or the purchase process. Great buying experience. I recommend anyone who's looking to purchase a new vehicle ask for C not be happier with my vehicle or the purchase process. Great buying experience. I recommend anyone who's looking to purchase a new vehicle ask for Chris, he's the man. More
The sources of the problems I had identified were diagnosed and repairs were made within the estimated time. Eric Younger, my service advisor, was efficient and handled my problems very professi diagnosed and repairs were made within the estimated time. Eric Younger, my service advisor, was efficient and handled my problems very professionally. More
Refused to honor Acura promotion Just purchased a 2020 MDX and had to threaten of reporting to Acura before the dealer honored the 0.9% rate for the certified pre-owned offer From the Just purchased a 2020 MDX and had to threaten of reporting to Acura before the dealer honored the 0.9% rate for the certified pre-owned offer From the manufacturer. Obviously that made it the purchase a total bad experience. More