Back

John Eagle Acura

Houston, TX

2.0
703 Reviews

16015 Katy Freeway

Houston, TX

77094

Directions

By Type

703 Reviews of John Eagle Acura

January 20, 2020

I have a to service my car at John Eagle Acura. Azedinne CD Larbi help me greatly and fir sure best service at John Eagle Acura. Thanks a lot. More

by Simkarl
Recommend Dealer
Yes
Employees Worked With
Azedinne CD Larbi
Jan 21, 2020 -

John Eagle Acura responded

Simkarl, thank you for sharing kind words regarding your experience with Azedinne! Let us know when we may assist you next. Thanks again!

January 15, 2020

CD did a great job and was very personable. His attention to detail is very noticeable and appreciated. The Original wheel lock that came with my car was missing when I got my car back. I had to go by a seco More

by Amyll3
Recommend Dealer
Yes
Employees Worked With
CD 5 stars
Jan 15, 2020 -

John Eagle Acura responded

Amyll3, thank you for the kind words and mention of working with CD. We greatly appreciate your feedback and your business and look forward to serving you additionally on future visits. Best wishes!

January 15, 2020

Outstanding customer services, scinative to the customers desires. Professional, Curtis, and there was no haggling on the sales.i would certainly recommend John Eagle to other people. More

by .Morrow
Recommend Dealer
Yes
Employees Worked With
Avery Barksdale, Leontae Matthews
Jan 15, 2020 -

John Eagle Acura responded

Thank you for your mention of outstanding customer service and tag of Avery and Leontae. We appreciate your endorsement. Let us know when we may have the pleasure of assisting you next. Best wishes!

January 13, 2020

Had a recall notice on car, went in and they took care of it in under 2 hours. Pretty easy and stress free. Eric was nice and attentive. Was able to get some work done in the nice waiting room while the car More

by Matt A
Recommend Dealer
Yes
Employees Worked With
Eric Younger
Jan 13, 2020 -

John Eagle Acura responded

Matt, thanks for your kind words and mention of working with Eric! We appreciate you taking a moment to share feedback and we look forward to serving you next time. Best wishes!

January 09, 2020

Superb, efficient, and effective service During my drive from Houston to Austin (and back) to visit family at Christmas, the cruise control in my car didn't work. It wasn't a safety issue, bu More

by nativetex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Spencer
Jan 10, 2020 -

John Eagle Acura responded

Nativetex, thank you for stopping in to have your cruise control worked on. We're pleased to hear that Eric was able to assist you and provide an excellent experience. Let us know when we may have the pleasure of assisting you next. Thanks again!

Jan 10, 2020 -

nativetex responded

Why don't you put Eric Spencer's name on the list of employees to choose from (those we worked with)? -- especially since there are two Erics in the advisor area. Each should get the credit that he deserves.

January 09, 2020

Valera became our perfect dealer and hostess while having our car serviced. She’s THE BEST! Prompt thorough and Valeda was friendly and helpful. Saved me tim & kept me informed More

by Chennagir
Recommend Dealer
Yes
Employees Worked With
Valera did THE BEST fast thorough & professional , Jesus Montes, John Eagle Acura
Jan 10, 2020 -

John Eagle Acura responded

Chennagir, thank you for the kind words and mention of praise regarding working with Valeda! We're pleased to hear the experience was 5-star and we welcome you back soon! Thanks again.

January 08, 2020

Easy scheduling of service appointment via online website. Easy service process. Very capable and polite employees. Clean waiting area. Fast turn around of service appointment. More

by Rduncan.duncan2010
Recommend Dealer
Yes
Employees Worked With
Eric Younger, Jesus Montes
Jan 08, 2020 -

John Eagle Acura responded

Thank you for choosing John Eagle Acura for your recent service. We appreciate your feedback and look forward to your next visit. Let us know when we may be of greater assistance. Best wishes.

January 07, 2020

John Eagle Acura is first class all the way!My Salesman John Eagle Acura is first class all the way! My Salesman Keivan was a pleasure to deal with. I knew right away that he Is very knowledgeable! More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Ray, Keivan Esfandiari
Jan 08, 2020 -

John Eagle Acura responded

Thank you for your endorsement of the experience and mention of working with Keivan! We appreciate your praise and look forward to serving you additionally next time. Thanks again!

January 06, 2020

Good customer service with promo response and attention. Communicates in a timely and efficient manner regarding the service updates and issues regarding the services vehicle. More

by RBN
Recommend Dealer
Yes
Employees Worked With
Jesus Montes
Jan 07, 2020 -

John Eagle Acura responded

RBN, thank you for the kind words and tag of Jesus. We appreciate your endorsement and look forward to future visits. Best wishes!

January 06, 2020

I felt well taken care of at the dealership. Avery sat with me for a long time in the car to make sure I understood all the new features and technology I would be using and he reassured me that if I have More

by Bettysteinfeld
Recommend Dealer
Yes
Employees Worked With
Avery Barksdale
Jan 07, 2020 -

John Eagle Acura responded

Bettysteinfeld, thank you for the kind words and mention of working with Avery! We love to hear you were taught all the features that you were interested in before you left as well! Let us know when we may service you additionally. Thanks again!

...
14
...