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John Eagle Acura

Houston, TX

2.0
702 Reviews

16015 Katy Freeway

Houston, TX

77094

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702 Reviews of John Eagle Acura

March 21, 2019

excelent Dealer hard worker and friendly john Eagle acura is a great dealership i love the atmosphere very friendly employees and with quick and i believe honest service i will not hesitate t More

by EdithT sbg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seydou, John Eagle Acura
Mar 21, 2019 -

John Eagle Acura responded

EdithT sbg, thank you for the 5-stars and mention of working with Seydou! We appreciate your positive feedback. See you next time. Thanks again!

March 17, 2019

Excellent I m very happy to choose this dealer was good services ; also good quality . Was excellent expirience and the sale man Kguyen he is a good help for u More

by Carlosq&
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thom Chau, Jesus Montes
Mar 18, 2019 -

John Eagle Acura responded

Thank you for choosing John Eagle Acura! We're pleased that Thom and Jesus we're able to provide you an excellent experience! Thanks again and see you next time!

March 15, 2019

Car broken into-shattered window Acura service department always goes above and beyond. Fixed my shattered window and detailed my car, like new. As a single parent, needing a loaner c More

by Katy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sheley
Mar 15, 2019 -

John Eagle Acura responded

Katy, thank you for the kind note and mention of your experience working with Scott to get your car back to normal after the break in. We appreciate you taking the time to note the experience! Please let us know when we may assist you next. Thanks again!

March 11, 2019

Professional treatment of me and my car. Free loaner car. Frequent status updates 36 mo. Warranty. Homered coupon plus some more saved me $200.00. I will be shopping at John eagle Acura in 2 More

by Bb52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres
Mar 12, 2019 -

John Eagle Acura responded

Bb52, thanks for the note and mention of your recent service. We're pleased to hear it was 5-star and thank you for tagging Andres! See you next time. Thanks again.

March 11, 2019

2016 Porsche Cayman Excellent sales attention by Thuc and attention to details and great sense of urgency on his part. This was the best car buying experience I’ve ever h More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Eagle Acura
Mar 12, 2019 -

John Eagle Acura responded

Gary, thank you for the kind mention and note regarding working with Thuc! We'll be sure to pass the note along and thank you for taking the time to share praise. See you on the next visit. Thanks again!

March 08, 2019

Great customer service. Abba Toure is amazing. He helped me through the entire process. He went above and beyond to assist me even though it was only his first week More

by Kmille
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abba Toure, John Eagle Acura
Mar 08, 2019 -

John Eagle Acura responded

Kmille, thank you for sharing! We're pleased that Abba was able to provide you an excellent experience. Let us know when we may assist you next. Thanks again!

March 07, 2019

Awesome!! Great team focused on the customer Edgar Lopez, TJ Morin, Tom Chau and Eric Younger were professional and extremely helpful in the car buying experience. I would go to combateith those More

by 1SG T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Lopez, Thom Chau, TJ Morin, Eric Younger, Jesus Montes
Mar 08, 2019 -

John Eagle Acura responded

Thank you kindly for stopping by to share positive feedback regarding Edgar, TJ, Tom and Eric! We appreciate your business and your feedback. See you next time! Thanks again.

March 04, 2019

Great This dealership is a no nonsense dealership. Everyone there is very efficient and doesn’t give you the runaround to very good experience you tell him More

by Mandy6715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thom Chau, JaVon Martin
Mar 05, 2019 -

John Eagle Acura responded

Mandy, thanks for your 5-star praise and mention of JaVon and Thom! We greatly appreciate your feedback and look forward to serving you on your next visit. Thanks again!

March 01, 2019

Good & honest service Before Russell scheduled my appointment, I had called him 3x to ask about service & service specials. If he didn't know the answer, he asked an advise More

by Badgers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sheley (Service adviser) Russell (Coordinator)
Mar 02, 2019 -

John Eagle Acura responded

Badgers, thank you for endorsing the experience with Russell! We're pleased he was able to provide transparent and honest feedback for your questions. Thanks for taking the time to let us know! we look forward to serving you additionally next time. Thanks again!

March 01, 2019

Customer service and responsiveness can't be beat I live in Austin and contacted 4 closer dealerships before expanding my search to John Eagle. I'm so glad I did because they offered the best customer More

by Nbadkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keira - finance manager , JaVon Martin
Mar 02, 2019 -

John Eagle Acura responded

Nbadkins, thanks for going the distance to shop with us at John Eagle Acura! We appreciate your note and want to congratulate you on the RDX! Let us know when we may assist you next time. Thanks again!

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