John Eagle Acura

TEXAS DECEPTIVE TRADE PRACTICES LAW is the term used to describe the law that this dealership broke. They added over 2,400 in so called fees, after advertising the car online at a particular price. They describe the law that this dealership broke. They added over 2,400 in so called fees, after advertising the car online at a particular price. They can keep their cars. I will never go back, nor recommend them. I do not hold the salesman Dain responsible. It was his manager,...or whoever chose to list this car on the internet at a much lower price, who is responsible. I may speak to a lawyer about this. More

I received an on-line quote, but they failed to include the $2495 Luxury Shield add on for each vehicle. The items (Nitrogen, Kahu, Wheel Locks, Window Tint, Perma plate) probably cost the dealership less the $2495 Luxury Shield add on for each vehicle. The items (Nitrogen, Kahu, Wheel Locks, Window Tint, Perma plate) probably cost the dealership less than $500 including labor, so make sure to ask about if you are requesting a quote. I found a better final price at a different dealership that included any add ons in their quote. Good Luck! More

Staff were professional and courteous. The service was Staff were professional and courteous. The service was to replace the front wheel bearings in my 2011 MDX (82,000 miles). I am surprised that th Staff were professional and courteous. The service was to replace the front wheel bearings in my 2011 MDX (82,000 miles). I am surprised that the MDX would need this repair with such a low mileage. Dissatisfied with MDX. More

Excellent service. There is a twenty five word minimum so this review is longer than I wanted but they did a good job. And done. this review is longer than I wanted but they did a good job. And done. More

The service provided by Jarret was very good. However, the info re tire rotation was inaccurate and I almos had to buy 2 tires instead of 1 the info re tire rotation was inaccurate and I almos had to buy 2 tires instead of 1 More

Great dealership, great service department. I’ve been dealing with John Eagle for 16 years. Eric Younger professionalism keeps bringing me back. Keep up the great work under new ownership dealing with John Eagle for 16 years. Eric Younger professionalism keeps bringing me back. Keep up the great work under new ownership More

Getting some day appointment for repairs was a breeze. Very happy with the service. Eric was very professional and accommodatin. I am a repeat customer. Very happy with the service. Eric was very professional and accommodatin. I am a repeat customer. More

Acura care and I expect full car wash including interiors wash after a service when we give to a dealer like this. No cleaning on interiors can’t believe this. wash after a service when we give to a dealer like this. No cleaning on interiors can’t believe this. More

Sales was OK initially. They weren’t TOO pushy with add-ons but had to go through everything. It’s their job. Salesperson promised an additional fob for the car since it only had one. Never got it and add-ons but had to go through everything. It’s their job. Salesperson promised an additional fob for the car since it only had one. Never got it and salesperson ignored messages. More

Ken Reese has always been very professional and friendly to me whenever I bring my car in for services. He has always tries to accommodate me with anything that I'd have questions or needs. I really ap to me whenever I bring my car in for services. He has always tries to accommodate me with anything that I'd have questions or needs. I really appreciate all his assistance and support on getting my car the services it needs. Sincerely, Christina More