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John Eagle Acura

Houston, TX

2.3
706 Reviews

16015 Katy Freeway

Houston, TX

77094

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706 Reviews of John Eagle Acura

October 25, 2020

Getting some day appointment for repairs was a breeze. Very happy with the service. Eric was very professional and accommodatin. I am a repeat customer. More

by Idy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Younger
October 21, 2020

Acura care and I expect full car wash including interiors wash after a service when we give to a dealer like this. No cleaning on interiors can’t believe this. More

by sudhindrasharma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Younger
October 18, 2020

Sales was OK initially. They weren’t TOO pushy with add-ons but had to go through everything. It’s their job. Salesperson promised an additional fob for the car since it only had one. Never got it and More

by Mcl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jafar Ahmed
October 16, 2020

Ken Reese has always been very professional and friendly to me whenever I bring my car in for services. He has always tries to accommodate me with anything that I'd have questions or needs. I really ap More

by cdnolfe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Reese
October 15, 2020

Bradley Bob with the service department exhibits a picture perfect representation of excellent camaraderie and service to his clients. Attentive, well-mannered, friendly, thorough, and caring to all g More

by daeboum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Bob
October 06, 2020

Rick was very accommodating and helpful. Service was fast. No complaints. I was not able to get a loaner but the company paid for Lyft. More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rodriguez
September 21, 2020

Jarrett is great!! He stays on top of the maintenance of my MDX!!! You need to put Jarret’s name in the rating box, I’d give him 10 stars!!! More

by Tom Wendorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrwtt
August 04, 2020

I have been a John Eagle customer for 11 years and the service is excellent. Mary Jackson, I purchased a 2020 Acura tlx Black car. More

by Mary
Recommend Dealer
Yes
Employees Worked With
John Eagle Acura
July 30, 2020

I purchased a 2016 E350 Mercedes Benz on July 28, 2020. The service was outstanding! I was very impressed with the level of professionalism displayedI by Juan and Daniel. I will definitely recommend John More

by E350Benz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Liscano, Daniel
July 15, 2020

I bought a service plan for my Acura MDX for about 800+ dollars up to 36000 miles which is about 5 times. So I paid $160 for each service. They provided me with a $54 oil change and told me that is all More

by Asmdcypress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Avery Barksdale, Bobby Maher, Jafar Ahmed, Eric Younger, Jesus Montes, Grace Hadlock, Kenny Dean
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