John Eagle Acura

John Eagle Acura service people are great! They are always friendly and very attentive. They get the job done on a timely manner and if that's not possible they provide a loaner without any hassle. Th always friendly and very attentive. They get the job done on a timely manner and if that's not possible they provide a loaner without any hassle. The service team is very good at answering any of my concerns or questions regarding my vehicle. More

I have dealt with the John Eagle family of sales and service staff for more than fifteen years. During that time I did not have a single complaint regarding this dealership. I purchased an Infinity (ear service staff for more than fifteen years. During that time I did not have a single complaint regarding this dealership. I purchased an Infinity (early 2000) based on appearance of the vehicle and was introduced to the service group. Since I had always been pleased with the service at John Eagle, I expected the level of service to be equal. I was very dissatisfied with the way the other dealer handled me and met my vehicles needs. I have found the entire John Eagle group to make me feel comfortable with most of my needs. Because of this I will continue to purchase and service my vehicles at this dealership. I have and will continue to recommend John Eagle Acura to friends and family. A special thanks to Eric Younger who always goes above and beyond to assist me. More

Jesus is great, he's very honest and curteous. All the service advisors are great but he is one of a kind. When I first dealt with him for one of my regular mainteance, that was it. I've been going to him service advisors are great but he is one of a kind. When I first dealt with him for one of my regular mainteance, that was it. I've been going to him ever since. You feel confident knowing the serive you receive will be the best in town. More

Jesus has been my Acura service advisor for the past 4 years. He is very attuned to providing excellent customer service EVERY time and always listens to me. He is always courteous, extremely helpful an years. He is very attuned to providing excellent customer service EVERY time and always listens to me. He is always courteous, extremely helpful and I never feel like he is too busy for me. He also takes the time to educate me on the different service needs for my vehicle. Avery Barksdale recently helped me with acquiring a new MDX and he was alo very attentive to detail and couldn't have been any nicer or more helpful. I would highly recommend both of these gentlemen and want to commend their level of professionalism and quality. Thank you!!! More

I am very pleased with my experience that I had at John Eagle. Vy was very professional and you could tell she actually cared about her clients. I was wary about going to that particular location because I Eagle. Vy was very professional and you could tell she actually cared about her clients. I was wary about going to that particular location because I didn't really like their service in the past, but Vy actually changed my mind. More

Since I purchased my Acura TSX I have had it serviced through John Eagle Acura and Jesus Montes has been my service writer. He is not only courteous and pleasant, but I always feel that he has my best i through John Eagle Acura and Jesus Montes has been my service writer. He is not only courteous and pleasant, but I always feel that he has my best interest in mind. He certainly makes my service experiences delightful. The show room is a great place to wait, if your service time is short. More

I went in to buy a new remote because my old one broke. When I checked out the guy at the cashier, his name is et, came out and programmed my new remote. But that's not the best part, he noticed my cel and When I checked out the guy at the cashier, his name is et, came out and programmed my new remote. But that's not the best part, he noticed my cel and offered to pair it to my vehicle. I did not even know my car could do that. Needless to say, this is the first time i've evr gone to a dealership and the cashier had all the answers.Obviously everybody's well trained, which is a refreshing change;i'll definitely be going back for my car needs! More

I would recommend this dealer to a friend specially the custumer service i receive from Mr Jesus Montes he really look forward on helping me and taking care of everything i needed he really make me feel co custumer service i receive from Mr Jesus Montes he really look forward on helping me and taking care of everything i needed he really make me feel comfortable he gives you a reely good custumers service he makes you feel like if he is a friend of yours and you can count on him for help, the custumer service i got was geat. More

Jesus always utilizes the caller ID and answers my calls to him saying "Hi Kim how can I help you". He always makes me feel that I am the only customer coming in that day. I have never had a problem with to him saying "Hi Kim how can I help you". He always makes me feel that I am the only customer coming in that day. I have never had a problem with my loaner or my car after the service. He always lets me know when my next appointment is and says "I will see you then". I feel welcomed. More

I brought my 2004 TL in for front brake rotor machining and new pads. Chien was very helpful with explaining the pricing and my options. While handling my brake repair, the technicians did a full inspect and new pads. Chien was very helpful with explaining the pricing and my options. While handling my brake repair, the technicians did a full inspection of my car and found that there was a faulty seal on the engine block and also that the mic for the handsfree link system was bad. These items were covered by my extended warranty plan and I was very greatful to Chien and the technicians for noticing these other items. Chien was very responsive with his phone calls and kept me posted regularly on the status of my vehicle. The brake service pricing was very competitive as other places only wanted to replace the front rotors and did not offer to machine them down to an adequate surface. In addition, the dealership also provided me with a loaner vehicle while I was without my car which was very convenient. Thanks to Chien and the John Eagle team for a great service experience. More