John Eagle Acura

I love taking my car John Eagle! I used to own a Lexus and their service was nothing compared to John Eagle Acura's. I know I can trust Vy to tell me what my car needs and get it back to me in a timely ma and their service was nothing compared to John Eagle Acura's. I know I can trust Vy to tell me what my car needs and get it back to me in a timely manner. She is always courteous and professional. I would recommend this dealership to anyone! More

Work was completed as stated and done in a timely manner. Chien contacted Honda America on my behalf and acquired a warranty discount for the work to be done. Also replaced windshield that had cracked duri Chien contacted Honda America on my behalf and acquired a warranty discount for the work to be done. Also replaced windshield that had cracked during stay at dealership. Chien kept me up to date with the progress on the repair of my car and set expectations on completion realistically. Loaner cars were readily available, clean and fun to drive while my car was being serviced. Hours of operation were also a plus -- knowing that I could see someone about service on the weekend and after work is appreciated. This is the second time I've had service performed at this dealership and will return again for scheduled maintenance and unexpected problems or concerns with my car. More

I have had my car serviced at John Eagle Acura since I purchased my car in 2006. I have always been helped promplty and professionally by Jesus Montes. Jesus has made to feel that my situation, whatever purchased my car in 2006. I have always been helped promplty and professionally by Jesus Montes. Jesus has made to feel that my situation, whatever it is, has been important and would be taken care of promptly. I have recommended John Eagle Acura to friends, because of the treatment I Have received from Jesus More

Vy was very professional and took care of everything I needed as a customer purchasing a 2009 TL. There were a few things that the car still needed, in regards to service, and Vy handed them very profess needed as a customer purchasing a 2009 TL. There were a few things that the car still needed, in regards to service, and Vy handed them very professionally, and worked around my schedule. Richard was also very helpful. He actually sold me the car, and took care of me even after his portion of what was required was done. Richard made sure I understood everything in regards to how the car worked, and even called me up to make sure I was enjoying the car, as well as when I had a question, he made sure I spoke to the right person if he couldn't personally answer it. Both Acura employees went above and beyond what was expected in my opinion, and allowed me to feel comfortable purchasing my vehicle and getting the service it required. More

Everything about John Eagle Acura is top-notch, the environment, the people, the respect, the efficiency, the quality of work, the willingness of everyone around you to be helpful and kind and consider environment, the people, the respect, the efficiency, the quality of work, the willingness of everyone around you to be helpful and kind and considerate. Some people don't agree with my decision to take my car to the dealer for service, but it's worth it to me, being a widowed female, to know that my car is getting the best of care and that I won't be taken advantage of. Finding a good, reputable, trustworthly mechanic is as good as gold, and appreciate it. Eric Younger has been my contact person in the service department for years and his integrity, knowledge, kindness, dedication and honesty is truly appreciated and since he is the "face" of the dealership as far as I am concerned, he should be acknowledged and commended for his efforts. I will continue to take my car to John Eagle Acura in the future and I am grateful for and feel blessed by their presence in my life now. More

Mr Montes was very polite and very helpful i will recommend him and this place to my friends the service was great and the place it very nice and clean you feel like it your at home everyone it just recommend him and this place to my friends the service was great and the place it very nice and clean you feel like it your at home everyone it just so nice they greet you and most important they make you feel like u are first priority. More

I recently went to John Eagle to get service on my integra. Vy Nguyen assisted me and I really appreciated her professionalism and kindness throughout the process. I didn't feel like I was even there integra. Vy Nguyen assisted me and I really appreciated her professionalism and kindness throughout the process. I didn't feel like I was even there long because of her constant communication with me on the status of my car. I felt very comfortable with her and will also ways seek her assistant for future service/repairs. More

I have been dealing with the John Eagle Acura dealership for a couple of years and have found that they are very responsive to all of my needs. Vy Nguyen, Service Advisor, has provided such a great experien for a couple of years and have found that they are very responsive to all of my needs. Vy Nguyen, Service Advisor, has provided such a great experience for me that I feel I will always be taken care of here. I would highly recommend this dealership for a job well done in every aspect. More

Jesus has provided a great service here at John Eagle, and when I worked with him at Gilman Acura. He's personable, has great memory of who we were as customers (from another dealership over a couple year and when I worked with him at Gilman Acura. He's personable, has great memory of who we were as customers (from another dealership over a couple years ago in fact). He was to the point, and explained problems and solutions to a satisfactory degree. Would love to work with him again. More

I don't understand some of these reviews, I have been dealing with John Eagle acura for almost 5 yr's I had an issue with the F&I person but I cleared that up EZ First You need to know that I can be a P dealing with John Eagle acura for almost 5 yr's I had an issue with the F&I person but I cleared that up EZ First You need to know that I can be a PAIN IN THE REAR, I have very high expectations, and I'm not easy to please as a consumer, ALL my experience at John Eagle have been great, In service you need to ask for "ERIC YOUNGER" He will take care of you as if you have a friend in the business, If You need a loaner car MAKE AN APPOINTMENT HE WILL TELL YOU WHEN HE HAS A LOANER AVAILABLE AND YOU GO IN ON THAT DAY, BINGO. . I HAVE GONE INTO JOHN EAGLE ACURA'S SERVICE WITH COMPLAINS ABOUT 4 OR 5 DIFFERENT ISSUES, WHEN I PICK UP MY CAR, EVERYTHING IS FIXED NOTHING HAS BEEN OVERLOOKED AT TIMES THING'S LIKE RECALLS ARE PERFORMED WITH OUT ME EVEN KNOWING UNTIL I SPEAK WITH ERIC. MY CAR IS ALWAYS VACUUMED AND WASHED BEFORE I PICK IT UP 100% OF THE TIME PEOPLE, NOT 100% OF EVERYTHING THAT GOES WRONG WITH A CAR IS COVERED UNDER WARRANTY, BUT IN MY DEALINGS WITH MR YOUNGER, HE HAS ALWAYS WORKED HARD TO TRY AND GET MY ISSUE'S COVERED AND MOST OF THE TIME HE'S SUCCESSFUL. BEING THE P.I.T.A., THAT I AM I FIND THAT IF YOU COMMUNICATE WITH A PERSON, TELL THEM WHAT YOU WANT / NEED / EXPECT YOU USUALLY GET IT. THERE HAVE BEEN TIMES WHEN SOMETHING HAPPENS WITH MY ACURA AND THEY WONT HAVE A LOANER AVAILABLE BUT THAT'S RARE. THAT'S WHY WE BUY ACURA 'S IN THE FIRST PLACE, THEY DON'T BREAK DOWN OFTEN SO UNLIKE FORD OR CHEVY THAT DON'T HAVE A HUGE FLEET OF LOANERS.THE NEXT TIME YOU HAVE A SERVICE PROBLEM, ASK FOR ERIC YOUNGER HE WILL WORK HARD FOR YOU AND DO THINGS RIGHT THE FIRST TIME. I WILL END THIS, SAYING I'M SORRY FOR THE RANT, AND I HAVE NO AFFILIATION WITH THIS COMPANY OR MR,YOUNGER,OTHER THAT HE IS MY SERVICE WRITER. More