John Eagle Honda of Dallas

Fred Jansen Van Rensburg and Isaih Montgomery were lovely to work with. Fred worked his butt off to get us the car we wanted and we are very happy with it. to work with. Fred worked his butt off to get us the car we wanted and we are very happy with it. More

Bought my car through Wikus/Fred. He did a great job and went over and above to assist me. I am truly very happy with my new baby!!! He did a great job and went over and above to assist me. I am truly very happy with my new baby!!! More

I just bought a new 2027 CR-V Sport Touring AWD Hybrid from Preston Seaton. I was very satisfied with the experience and Preston was fantastic to work with and explained all of the vehicle's specification from Preston Seaton. I was very satisfied with the experience and Preston was fantastic to work with and explained all of the vehicle's specifications and features perfectly. I have serviced several vehicles at John Eagle over many years and have been very satisfied with the service. More

Shoutout to Preston for the exceptional service! My wife and I purchased a 2026 accord touring hybrid and felt well-informed, respected, and appreciated throughout the process. My wife and I purchased a 2026 accord touring hybrid and felt well-informed, respected, and appreciated throughout the process. More

Roger Klein was my salesman and he got me a great reasonable deal! He was honest and straight with me and was a genuine man. Andres Mata the GM was also so helpful and transparent on pricing. They wo reasonable deal! He was honest and straight with me and was a genuine man. Andres Mata the GM was also so helpful and transparent on pricing. They worked with me to get the deal done with my loan team asap so I walked away with my beautiful 24 CRV Sport-L super quick! More

I will never use service again. Highest prices for service and did not do what I asked. I have free lifetime oil changes. No thanks I will pay to have it done. Junk Highest prices for service and did not do what I asked. I have free lifetime oil changes. No thanks I will pay to have it done. Junk More

Our salesman Luis Flores was very helpful and got my cousin an amazing deal. I will always do business with him cousin an amazing deal. I will always do business with him More

Walk in and ask for Luis Flores, I got my 2026 Honda Civic from him, with the best interest rate possible!! Civic from him, with the best interest rate possible!! More

Do NOT use this dealership. Their service department is either entirely disinterested in customer service/satisfaction or grossly incompetent. It is almost impossible to speak t Their service department is either entirely disinterested in customer service/satisfaction or grossly incompetent. It is almost impossible to speak to anybody other than the receptionist or scheduling and IMPOSSIBLE to get a return call.. They do not seem to care. Our Honda had a recall and we made the appointment in advance. Vehicle towed in day prior to appointment due to warning lights, service said they would check car during recall appointment. Called 6-7 times to make sure car was received and all set - was told someone would call with update, including a voicemail to Marcus Yates the service manager; Not a single return call. Day of appointment we received a text and a list of 9 repairs required. Husband called to discuss and find out cause of warning lights; he did finally speak to someone and we declined all repairs except for the recall work. Was told part not coming until the next day (Saturday) and they would let us know estimated completion. Called them mid-afternoon for an update since we hadn't heard anything and was informed vehicle wouldn't be ready until Tuesday. Asked to speak to service adviser (Stan) and was connected but call went to voicemail. Still have not heard anything from dealership after calling service manager again. Appalling. More

Outstanding Turnaround and Excellent Customer Service Last weekend, I left a very negative review regarding a frustrating online interaction. However, I decided to give John Eagle Honda of Dal Service Last weekend, I left a very negative review regarding a frustrating online interaction. However, I decided to give John Eagle Honda of Dallas another opportunity this past weekend—and I am so glad I did. Upon arriving, I was immediately greeted outside in 100+ degree heat by an attentive salesman who asked how he could assist my wife and me. I shared the vehicles I had seen online, and he went to work right away. We test-drove a few options while staying mindful of my target budget. When I mentioned my previous negative online experience, both the salesman and the representative involved went above and beyond to make things right. Ultimately, I purchased the exact vehicle I had originally inquired about. A special thank you to Eugene, Roger, and Sales Manager Eugenio for taking such great care of us throughout the process. I also appreciate receiving a follow-up email from General Manager James Mitchell today. Please know that your team turned my experience completely around. I truly appreciate everyone’s professionalism and dedication to outstanding service! More