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John Eagle Honda of Dallas

Dallas, TX

4.8
3,143 Reviews

5311 Lemmon Ave

Dallas, TX

75209

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3,143 Reviews of John Eagle Honda of Dallas

February 28, 2025

I had a fantastic experience for my car service! From start to finish, everything was smooth and efficient. Joel Vargas took great care of me, providing excellent customer service and making sure al More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
Mar 03, 2025 -

John Eagle Honda of Dallas responded

Hello Jaime! Providing top-notch service and ensuring customer satisfaction is one of our top priorities at John Eagle Honda of Dallas. We appreciate your business and look forward to serving you again in the future!

February 27, 2025

Online appointment scheduling was fast and efficient. Service advisor was ready for me at scheduled time. Work was completed in reasonable time and waiting area was comfortable. Thanks More

by P.Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Virsack
Feb 28, 2025 -

John Eagle Honda of Dallas responded

We're glad to hear that our online scheduling and service met your expectations at John Eagle Honda of Dallas. Thank you for the positive feedback!

February 26, 2025

Everyone there was very nice. Service people were easy to work with and professional during my visit. More

by chapman.adkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
Feb 27, 2025 -

John Eagle Honda of Dallas responded

Thank you for sharing your experience with us! We're glad to hear that our team at John Eagle Honda of Dallas provided a professional and pleasant visit. We appreciate your feedback and look forward to serving you again!

February 23, 2025

Marcus Yates, the manager, was very professional and customer centric; I was extremely impressed today!! More

by bushey_m
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Marcus Yates, Jennyfer Lopez, Liliana Romero
Feb 24, 2025 -

John Eagle Honda of Dallas responded

We're delighted to hear that Marcus provided such a professional and customer-focused experience at John Eagle Honda of Dallas! Thank you for sharing your positive feedback with us.

February 22, 2025

My car has a recall and the technician was very helpful in explaining why the car was recalled. The car was inspected and within a short time returned. More

by Mike S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Feb 24, 2025 -

John Eagle Honda of Dallas responded

We're glad to hear our technician was able to assist you with your recall at John Eagle Honda of Dallas. Thank you for sharing your experience, Mike!

February 22, 2025

Edgar is the best service advisor. He always takes care of my cars and keeps me updates - y’all should ask for him when you service your car More

by Tamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Juarez, Marcus Yates, Anyssa Valenzuela
Feb 24, 2025 -

John Eagle Honda of Dallas responded

Tamara, we're delighted to hear that Edgar has been taking such great care of you and your vehicles at John Eagle Honda of Dallas. Thank you for the recommendation!

February 20, 2025

great service ,i really appreciated the way the take care of me during my visit,that why i wanna give a special Bravo to Gabriel savala .he is great guy More

by Kofketekou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel savala
Feb 20, 2025 -

John Eagle Honda of Dallas responded

We're delighted to hear that Gabriel provided you with excellent service during your visit at John Eagle Honda of Dallas. Thank you for the kind words and support!

February 20, 2025

Preston Seaton did an awesome job with the purchasing process everyone was nice and helpful. More

by Kendrick W.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Seaton, Vartan Mikhitarov
Feb 21, 2025 -

John Eagle Honda of Dallas responded

Thanks for being a customer of John Eagle Honda of Dallas, Kendrick! We appreciate your support and business. It's great to hear Preston left such a good impression, and we look forward to many more 5-star experiences for you down the road!

February 19, 2025

Mike and Mark were the best sales team! They truly went out of their way to make the process enjoyable. Every request, question or concern I had they always had an answer for that made me f More

by MargaretH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Doyle- Finance, Mark Shipman, Michael Ackels
Feb 19, 2025 -

John Eagle Honda of Dallas responded

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Mike, Mark, and Alex. It’s wonderful to know they made the process enjoyable and took the time to ensure you felt heard and valued. We’re grateful for your trust in John Eagle Honda Dallas, and we can’t wait to assist you with your future car purchases. We’ll be sure to pass along your compliments to the team!

February 19, 2025

Mark Shipman, 5 stars. Finance 0 stars. Deceptively included maintenance plan for a lease that already includes maintenance. Never disclosed that they were including it in More

by jglenn56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sindia Estrella, Mark Shipman, Vartan Mikhitarov
Feb 21, 2025 -

John Eagle Honda of Dallas responded

Hello, We appreciate your feedback and are glad to hear that Mark Shipman provided a 5-star experience. Transparency is important to us, and we always strive to ensure our customers fully understand their financing details. If there are any concerns about how the maintenance plan was presented, we’d be happy to review the details with you. Please reach out to me directly using the contact below so we can address this further. Thank you, Michael Ackels michaelackels@lithia.com Sales Representative

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