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John Eagle Honda of Dallas

Dallas, TX

4.8
3,259 Reviews

5311 Lemmon Ave

Dallas, TX

75209

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3,259 Reviews of John Eagle Honda of Dallas

July 15, 2025

Was not going to write a review but I keep getting emails so I’m providing my feedback. Your finance team needs more experience and needs to communicate better with customers. Sales is providing false inform More

by jgonzalez.1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Flores, Michael Ackels
Jul 16, 2025 -

John Eagle Honda of Dallas responded

Hello, I'm sorry to hear about your experience with our team and the communication issues you faced. We strive for transparency and attentive service, so it's concerning to read this feedback. Please feel free to reach out if you'd like us to address any specific concerns or discuss further how we can improve in these areas. Thank you, Vartan Mikhitarov vartanmikhitarov@lithia.com New Vehicle Sales Manager

July 13, 2025

Greg handled all my service needs and explained everything to me in a very easy to understand way! I’ll definitely be back More

by Jessey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Jul 14, 2025 -

John Eagle Honda of Dallas responded

Jessey, thanks for sharing your awesome feedback about Greg! It means a lot to hear that you had such a positive experience and we look forward to welcoming you back to John Eagle Honda of Dallas in the future.

July 11, 2025

I recently purchased a vehicle from Jhon Eagle Honda of Dallas and I had an excellent experience thanks to Ben. From the moment I walked in, he was friendly, professional, and helpful. He listened to what More

by Ade
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
Jul 14, 2025 -

John Eagle Honda of Dallas responded

Hello Ade! Thank you for sharing your experience! We’re thrilled to hear Ben made your visit so smooth and stress-free. His professionalism and attentive service are exactly what we strive for at John Eagle Honda of Dallas. Congratulations on your new vehicle, and we appreciate you choosing us!

July 11, 2025

Great service every time. Go see Greg Fine. He will take good care of you. More

by GaryH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Jul 14, 2025 -

John Eagle Honda of Dallas responded

It's great to hear we've been able to provide consistent quality service for you here at John Eagle Honda of Dallas! We appreciate the 5-star review and hope to provide many more down the road!

July 11, 2025

the associate was very knowledgeable and explained the process of having my car serviced and understood the declined services. Process was done in a timely manner. More

by michellet.0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
Jul 14, 2025 -

John Eagle Honda of Dallas responded

We appreciate your business and your positive feedback, Michelle! Thank you for choosing John Eagle Honda of Dallas and for sharing your recent experience.

July 11, 2025

We are a 9x repeat customer and wouldn't buy a car from anyone but Mark Shipman. This whole team is exceptional! Appreciate the attention we receive and the welcoming atmosphere. Such a knowledgeable, i More

by mariasalczynski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
Jul 11, 2025 -

John Eagle Honda of Dallas responded

Maria, this feedback is music to our ears! It means so much to have earned your business over the years and we hope to work with you again at John Eagle Honda of Dallas!

July 06, 2025

Everyone at this dealership was very helpful and friendly from start to finish. Cole and Luis especially! More

by MLstocks16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Gilbert five star service! , Luis Flores
Jul 07, 2025 -

John Eagle Honda of Dallas responded

Helpful and friendly are both things we strive for here at John Eagle Honda of Dallas! We appreciate your business and your feedback, and our team can't wait to deliver another 5-star experience in the future!

July 03, 2025

Excellent service! Excellent attention! They made us feel like we were home. Everyone is so knowledgeable and attentive. We are quite satisfied with our experience at J More

by Arturo Phillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maribel Erbay. She is the best. 10+, Luis Flores, Vartan Mikhitarov
Jul 03, 2025 -

John Eagle Honda of Dallas responded

Thank you for your confidence in John Eagle Honda of Dallas, Arturo! We can't wait to be of service to you again down the road!

June 27, 2025

Great place to buy a car and have it serviced. Nice friendly staff that really care about you and your needs. They take great care of their customers from A to Z. Glad to be an Eagle customer. The More

by Vanessa Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Fine, Mark Shipman, Patricia Jointer
Jun 30, 2025 -

John Eagle Honda of Dallas responded

Vanessa, we're delighted to hear that you had such a positive experience with our team at John Eagle Honda of Dallas! Your kind words about our transparency and customer care mean the world to us. Thank you for being part of the Eagle family!

June 25, 2025

Simple process, and detailed explanation and overview of the service being done and what might be needed next. More

by melatorres.214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Juarez
Jun 26, 2025 -

John Eagle Honda of Dallas responded

It's wonderful to hear that you had a smooth experience with us at John Eagle Honda of Dallas. Our team always aims to provide clear and thorough service explanations. Thanks for the feedback!

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