John Eagle Honda of Dallas

I recently leased a new 2020 Honda CR-V AWD Touring and Ronald Jones was my sales associate. Ronald is very personable and did a great job assisting me and answering all of my questions. Ronald made the en Ronald Jones was my sales associate. Ronald is very personable and did a great job assisting me and answering all of my questions. Ronald made the entire experience very pleasant. More

After we left their dealer and she called to check on us, she cussed my wife out on the phone because we had found a car elsewhere. Would also rate the manager “Ben”, but his name is not on this list. she cussed my wife out on the phone because we had found a car elsewhere. Would also rate the manager “Ben”, but his name is not on this list. More

I have been a JEH customer for over 20 years, and have never had such a horrible experience as this current car buying. This is not Jacks fault this is JEH’s fault. The finance was screwed up by The m never had such a horrible experience as this current car buying. This is not Jacks fault this is JEH’s fault. The finance was screwed up by The morons in the finance department. I have always thought that the bait and switch tactics were false. How ever this is what happen to me. The said price of the car was changed after the closing on the car. I was told that I was approved by Honda Financial of America.... this was a lie as well. In good faith I traded my 2017 Honda in with $4,000.00 cash... I do not know where the $4,000.00 has gone, but am guessing probably in the pocket of the manager or someone in JEH’s financial department. More

Came here with my friend to buy a car. She ended up going with a different HONDA dealer. When Maribel called back to follow up and I thanked her for her help earlier, she cussed me out and hung up. with a different HONDA dealer. When Maribel called back to follow up and I thanked her for her help earlier, she cussed me out and hung up. More

I love my new car! Martha Davila was super helpful and helped me get the exact car I wanted. I would buy from her again, she was great. Thank you Honda! helped me get the exact car I wanted. I would buy from her again, she was great. Thank you Honda! More

Always welcoming, great service, will definitely recommend this place to other people. My car is driving smoother than before and the car wash is a bonus! recommend this place to other people. My car is driving smoother than before and the car wash is a bonus! More

This is the second Honda that I have purchased from John Eagle Honda. From start to finish it took just under 4 hours to drive off the lot. My salesman Nolan was knowledgeable and friendly and helpful throu Eagle Honda. From start to finish it took just under 4 hours to drive off the lot. My salesman Nolan was knowledgeable and friendly and helpful throughout the sale. He presented 3 different offers so I was able to trade up to a 2020 RV with no money down and just a slightly higher payment than before. I got a good deal. All employees here are friendly and service oriented. More

Mark was great. This is the second Honda we've purchased with Mark at John Eagle. Friendly, detailed, attentive., worked with me on getting me the best price and trade in price as well. We'll be back again. with Mark at John Eagle. Friendly, detailed, attentive., worked with me on getting me the best price and trade in price as well. We'll be back again. More

Ron was helpful and patient in showing us the car that we came in wanting to look at. He talked straight, didn't feel overbearing, and was willing to hear us out when it came time to negotiate on the price. came in wanting to look at. He talked straight, didn't feel overbearing, and was willing to hear us out when it came time to negotiate on the price. It was at that point however that we lost all faith and respect in John Eagle's sales / management practices. We spent the better part of 90 minutes simply trying to get John Eagle to honor the price they listed on their website without having to pay for a $2,000 "appearance package" that was not listed anywhere on the website. While Johnny was mildly helpful, their GM, JP, resorted to pathetic handwritten notes with messages like "Sorry can't sell cars at a loss" or "You win", and then after we walked out texted me a message agreeing to the price we asked for but telling me "That's fine whatever. Just know that you stole the car...So you for sure win now." I'd like to state for the record that Ron was great, but the rest of our experience there led us to going to another Honda dealership who sold us the same car for more than a $1,000 less, out the door. I would not recommend this dealership to anyone, but if Ron winds up elsewhere - I'd welcome working with him again. More

they stated they would contacting me in a couple of days for approval because of a new system and if I would leave a down payment of $500 which I did. I called in a couple of days and up to 2 weeks and nev for approval because of a new system and if I would leave a down payment of $500 which I did. I called in a couple of days and up to 2 weeks and never got an answer and when I asked for a refund I never got the car or my refund, I reported them to BBB for my refund, next is my attorney. I am very disappointed, mind you, I still have not heard from the sales manager Rosario or finance person Tarek. More