John Eagle Honda of Dallas

He was very friendly and informative about Honda's products and services. He went above and beyond excellent customer service. I will definitely ask for Lamont for my future service needs. I like to g products and services. He went above and beyond excellent customer service. I will definitely ask for Lamont for my future service needs. I like to get what my dollars pay for and Lamont did an excellent job. Thanks Lamont! More

We came to John Eagle Honda for ads that we found on the internet. We were impressed that the stock listed on the internet was actually there in the condition listed and the prices as quoted, were honored. internet. We were impressed that the stock listed on the internet was actually there in the condition listed and the prices as quoted, were honored. Bill Cheek was friendly, educational, honest! What more could we ask for? Well, he took time to show us all the details, wash the Pilot for us twice and even more filled the tank full of gas! We were set to go! Awesome experience with Bill and Rick in financial. They made shopping and purchasing a newer vehicle a sweet deal! More

Lamont J. has been my advisor for the last two service visits. He makes it a pleasure to bring in the car because he's honest and to the point. He always outlines the recommended service items and is not visits. He makes it a pleasure to bring in the car because he's honest and to the point. He always outlines the recommended service items and is not pushy if I decide to wait or have them completed elsewhere. Each time I bring in my car his estimated wait time has been been spot on -- getting me in and out in quick fashion! And, when I ask about the costs for upcoming service needs he is always friendly and quick to provide me with an estimate for budgeting purposes. I will not hesitate to bring the car back and have him guide me through the next check-up. More

I had an amazing experience. I have a family ministry as a biblical family coach. My car was totaled and one of my families, without my knowledge, chose to buy me a new car. Only God can do that! Both of a biblical family coach. My car was totaled and one of my families, without my knowledge, chose to buy me a new car. Only God can do that! Both of these individuals worked to make it possible and then made me feel like it was my money that purchased the car. I was treated with such respect. Chuck was amazing. He was so personable and articulate. Chuck represents your dealership with much integrity. He has unusual people skills. Ross was very open and knowledgible. He too was such an easy person to work with. Great experience. karen hobart More

I was greeted promptly by Mr. Jennings when I arrived. He was extremely helpful and knowledgable from the time I came until I left. He recommended some maintenance services, gave me accurate time frames and was extremely helpful and knowledgable from the time I came until I left. He recommended some maintenance services, gave me accurate time frames and kept me well updated. My car is running much better. I will definitely be back. More

This was my second time coming in for my regular ckeck up for my 2009 honda accord. Mr. Lamont was my advisor again and he did a wonderful job in helping me. Several other things needed to be done with my a for my 2009 honda accord. Mr. Lamont was my advisor again and he did a wonderful job in helping me. Several other things needed to be done with my as well to my car and he gave me the prices and let me know what was the most important things needed to be done. More

I appreciated Lamont checking my records to see a benefit that I wasn't even aware of, which saved me money. My car was ready when promised. While it was an overall positive experience, the coaxing to fill o that I wasn't even aware of, which saved me money. My car was ready when promised. While it was an overall positive experience, the coaxing to fill out this survey online was excessive. Even so, I will return. More

I originally brought my car in to the dealer a few weeks ago looking for an oil change. I was a walk in with no appointment and was greeted promptly by Mr. Jennings. He walked me out to my car and gave me ago looking for an oil change. I was a walk in with no appointment and was greeted promptly by Mr. Jennings. He walked me out to my car and gave me quick feedback to my car, it's proper oil type and what I should look for in the future. He also gave me a time frame for when I should come back in for an oil change. I came back today to get my oil changed and tires rotated. Lamont was ready for me, took my car and showed me to an area where I could get some work done while waiting on my car. The car was ready quicker than the original estimate, a pleasant surprise. Lamont has been a complete professional in my dealings with him and his customer service is well above par. I work in the customer service industry and am rarely satisfied with the level of customer service I find. More

The sales process at this dealership was poor. I was paying in cash (writing a check) but still had to wait over two hours for all of the "paperwork" to be accomplished. Unacceptable. I was also given paying in cash (writing a check) but still had to wait over two hours for all of the "paperwork" to be accomplished. Unacceptable. I was also given a "We-Owe" for the navigation manual and the "CR-V" emblem that was missing off of the liftgate. This was on Feb 21, 2011. After multiple phone calls to the dealership over the course of 8 weeks, I still had not received the owed items. Finally, after many failed assurances that it would be "taken care of", I called and asked to speak to the manager, Bill Hunt, and was assured that the items would be going out within 2-3 days. This was on April 12. Finally, on April 19, after not receiving the items, I called and asked to speak to Bill. I had been calling every weekday since the 12th of April to check up on the status of the shipment with Bill. When I spoke to Bill on the 19th, he seemed surprised to hear from me. It turns out that someone in the pre-owned department had been answering the phone as Bill Hunt and led me to believe that I was speaking to him and that he was handling it. It turns out that was not the case. THE PEOPLE AT THIS DEALERSHIP ARE LIARS. If they cannot be trusted with a simple task like sending a paying customer something he is owed at the time of sale, they absolutely cannot be trusted when it comes to doing any type of business with them. THERE PEOPLE ARE NOT WORTH DOING BUSINESS WITH AND ARE NOT TO BE TRUSTED. AVOID JOHN EAGLE HONDA. More

I went to get my oil changed and went through the express service. I was given good service. The guy was very knowledgeable. He rotated my tires and I was taken care of. I liked the one on one service given. service. I was given good service. The guy was very knowledgeable. He rotated my tires and I was taken care of. I liked the one on one service given. He had me in and out in 30 minutes. I appreciated that. More