John Eagle Honda of Houston

Outstanding service and follow up My wife and I had been searching for an SUV for almost 3 weeks, until we decided to visit John Eagle Honda. Justino Morales was the sales person assis My wife and I had been searching for an SUV for almost 3 weeks, until we decided to visit John Eagle Honda. Justino Morales was the sales person assisting us, and we could not have been luckier. He was very systematic on his approach to understand our needs, knowledgeable about the Honda Pilot (the model we want to see), and very accommodating to all our requests. He also took all our questions and checked with the appropriate people to get us answers right away. After we have decided to purchase the SUV, Justino was awesome following up on the status of the car (we had some sensors added), paperwork, etc so that we could get the vehicle to our complete satisfaction. Thumbs up, Justino and John Eagle Honda! Jose and Silvina More

Nice experience turns sour once you come out of the showroom I was here to buy my second car for my wife. Justino explained all the things perfectly and got my desired rate from Babar Salman . This is my init I was here to buy my second car for my wife. Justino explained all the things perfectly and got my desired rate from Babar Salman . This is my initial review as soon as I left the showroom with my car. Now I want to talk about the issue that I am facing with John eagle Honda. I purchased the car for 15744, with a down payment of 8000 dollars. The reaming amount should be my loan amount that is around 7744$. I got my loan approved through John eagle from Bank of America. Day before yesterday I was checking my Bank of America loan details and it say that I own 12328$. That is around 5000$+ more than my loan amount. I am trying to get in touch with the finance person "Salman Babar" since yesterday. Left four messages to his voice mail. He picks up and say I will call back in ten minutes and never gets back. Be aware of this when dealing with John Eagle Honda. Until you buy the vehicle, they keep on calling you but never are going to get back once you buy the car. Update on the discrepancy . I had to personally walk in to the show room to get all my questions answered. The finance person "Salman Babar" had made me sign all the coverage worth 5200$ on 15744 $ car. He said that I literally I agreed to all this he had told the price and he has video recording to prove. I confronted him to bring the video recording and show a single instance where he told me the coverage price. A 15744$ + 5200(coverage) =20944 $. There is brand new car in the show room for this price. why the xxxx I would buy a two year old used car with all the coverage.? Now I have to go through the process and cancelling all coverage my self. They are not going to do anything. One of coverage there is no process mentioned to cancel. Please look at every penny before you sign the paper.? Be aware of this dealer. More

Very Satisfied M. Javiad amongst the other staff showed excellent customer service. Have lots of enthusiasm with a since of urgency and were very helpful and knowle M. Javiad amongst the other staff showed excellent customer service. Have lots of enthusiasm with a since of urgency and were very helpful and knowledgeable. More

La atención fue como de familia Yo compre un honda accor 2016 y les recomiendo jonh eagle honda y port su buen servicio y que pregunten por Justino Morales para que los atienda por q Yo compre un honda accor 2016 y les recomiendo jonh eagle honda y port su buen servicio y que pregunten por Justino Morales para que los atienda por que les dara una atención de familia y les ayudara en todo lo necesario para que se lleven su carro deseado More

AC out again within a month of repair at John Eagle Honda Wife and daughter brought the honda civic in May 2016 for AC repair at a John Eagle Honda. Relay and valve were replaced then, and AC was working, bu Wife and daughter brought the honda civic in May 2016 for AC repair at a John Eagle Honda. Relay and valve were replaced then, and AC was working, but within a month it began blowing hot air again. Had to bring it back and wait a long time just to get it looked at, not any work done, but just to look at it. Dissapointed with the previous service work done. Additionally, something is obviously faulty with these honda civic AC's. More

Excellent customer service Had great service by Andres Charry..he installed a knob and spring on my shifter...drove in,purchased parts and he installed it quickly . Had great service by Andres Charry..he installed a knob and spring on my shifter...drove in,purchased parts and he installed it quickly . More

Vendedor de habla hispana Recomiendo a Justino Morales de habla hispana si quieres conseguir un buen trato en todo el sentido... Su numero es 281-402-9990. Excelente y muy prof Recomiendo a Justino Morales de habla hispana si quieres conseguir un buen trato en todo el sentido... Su numero es 281-402-9990. Excelente y muy profesional More

Very helpful - Ali Ali was very helpful and took time helping us find the best car for us. Enjoyed working with him.The car was missing a mat and he happily replaced it. Ali was very helpful and took time helping us find the best car for us. Enjoyed working with him.The car was missing a mat and he happily replaced it. More

Justino Morales - BEST Salesman I've ever dealt with! Been shopping for new cars for many years (I'm 58), and yesterday I was helped by Justino Morales at John Eagle Honda who was absolutely the BEST sale Been shopping for new cars for many years (I'm 58), and yesterday I was helped by Justino Morales at John Eagle Honda who was absolutely the BEST salesman I've even seen. He expertly explained everything about the Pilot, CR-V and HR-V's he patiently helped me for over two hours to test drive and compare. He was professional, considerate, and extremely helpful without any pressuring. If you are shopping for a new Honda, do yourself a huge favor and go straight to Justino Morales at John Eagle Honda! It would be impossible to find a better person to assist you. More