John Eagle Honda of Houston

Excellent Customer Service This is our first time coming to John Eagle Honda of Houston. We got our fifth Honda vehicle from this dealership and looking forward to our sixth hop This is our first time coming to John Eagle Honda of Houston. We got our fifth Honda vehicle from this dealership and looking forward to our sixth hopefully next year. Awesome staff... Ali Shahid and Alex Aquino. Thank you! More

Scam finance staff & horrible business Nick finance guy did our financial paper work he gave a employer discount to adjust payment than add a warranty package to our lease with out our aprr Nick finance guy did our financial paper work he gave a employer discount to adjust payment than add a warranty package to our lease with out our aprrovel. Next day he call us say they was a error with paper we need go back sign new paper contract he couldn't explain his error than his super call us Steve telling go back to sign papers or they take away my car while paper already been sign than Bryant sharp director call us they need adjust our mile on purchase saying Honda don't sale 8,000 mile per yr while Nick was the one suggest for us buy it they are not professional financing personal I think if they make mistake they should assume they error when u out dealer w contract sign that it but that how they get coustomer by tricking them or u need come back sign than they move # around from 1st contract payment are higher interest rates please be careful if they ever do this to u all don't go back report them to state attorney general & business beaure u got car & contract papers so car is urs they can call u all time they want but that ur car don't go back resign papers or just go different dealer this a horrible place is fiancé department staff are such snicky person thank god I got people that know about dealer fiancé guy me & my attorney back me up totally not recommended Bryan Sharp, Nick,Steve on Fiancé worst personal More

Great Customer Service Ali Shahid and Daniel Richardson made our buying experience the best one we have ever had. They worked with us and were really helpful, through out th Ali Shahid and Daniel Richardson made our buying experience the best one we have ever had. They worked with us and were really helpful, through out the whole process. We loved how we were treated and how no one pressured us into buying . instead, Ali helped us make a purchase that fit our budget. We will definitely go back to make a second purchase. More

Excellent car buying experience I was looking for a Honda Pilot and was very impressed with the customer service at this dealership. There was no pressure to fix you up with a car an I was looking for a Honda Pilot and was very impressed with the customer service at this dealership. There was no pressure to fix you up with a car and provided great details about the new car we were looking for. Raymond Gibson was the sales person who was very patient in answering all my questions and gave a detailed overview on new features. He told me that the car I was looking for will need 1 to 2 weeks but i got mine in 3 days!!! :) Leonte was the finance guy who was genuine and really gave all the options that i should be looking for my car financing. We could cut the deal with a good APR that i was interested in. I had a concern about a small scratch and they were quick to fix it, in front of me and also gave me additional discount on accessories and made my Day. Overall they underpromised and overdelivered in my case and made car buying experience a memorable one. Thanks Raymond and Leonte for excellent customer service. Keep up the good work!!! More

Repeat customer:sales, customer service excellent . We are repeat customers to this dealership. !Undeniably the best salesman we have ever had the pleasure to work with, Ali Shahid. In the finance dept. We are repeat customers to this dealership. !Undeniably the best salesman we have ever had the pleasure to work with, Ali Shahid. In the finance dept.,George was efficient and quick and .explained everything. We already knew about the great service from previous experiences. Also we love Hondas. Have owned 4 at a time while kids were in college ! More

"Car buying made easy" After trying to find an affordable pre-owned vehicle for a couple of weeks, I found the site for John Eagle Honda. Ali Shahid was the person who resp After trying to find an affordable pre-owned vehicle for a couple of weeks, I found the site for John Eagle Honda. Ali Shahid was the person who responded to my inquiry. Unlike many of the other sales people I had contacted, he was quick to respond, and he helped me to purchase a car that I could afford, and made it a pleasant experience. More

Service dept. great, sales should follow their example They didn't match the price they said they would and after negotiations that should not have been necessary, when we got the car home, the trunk tray, They didn't match the price they said they would and after negotiations that should not have been necessary, when we got the car home, the trunk tray, which was in the car during our final walk thru the night before, was not there. When we called they said it wasn't included in the final price yet everything else said it was. We may take our car for service there, but will never buy a car there again. We bought our first Honda from a dealer further away. We'll go back there next time. Follow-up Thank you Brian for getting involved. You handled the situation to our satisfaction. We appreciated it. More

Great Service I had to bring my CRV back in to have the AC repaired again. During the last visit, the dealership proposed a more inexpensive fix for the AC. Unfo I had to bring my CRV back in to have the AC repaired again. During the last visit, the dealership proposed a more inexpensive fix for the AC. Unfortunately, the fix didn't last. Although the repair didn't work long-term, I appreciated the approach to minimizing cost. During this visit, the service consultant, Allyne McBride, kept me informed of the needed repairs and was able to apply the cost of the last visit to this major repair. This saved me close to $600. Great service, great communication. Everything was done on time and at the proposed price. Allyne did a great job making sure everything was to my liking. Top notch Service Consultant. Just another great visit to John Eagle Honda Service Center. More

If your looking for a honda look no futher than John Eagle I bought my daughter a new Honda in May of 2015 from John Eagle Honda and was lucky enough to get Ali Shahid to help us with the sale. Ive had no iss I bought my daughter a new Honda in May of 2015 from John Eagle Honda and was lucky enough to get Ali Shahid to help us with the sale. Ive had no issues with the car but have had excellent service in many different areas with Mr Ali. You just cant find good people like this guy anymore, just willing to go above and beyond the normal expectations of a person in the car business these days. He really puts meaning back into the phrase "service after the sale". So if your looking for a new or used Honda don't waist your time looking and hoping you get a better experience, deal or service after the sale anywhere else just go to John Eagle Honda and ask for Ali Shahid and make your buying experience one to brag to all of your friends and family about. Frank, 16 year Military Vet More

Good buying experience I just bought my 2016 Honda Pilot from John Eagle Honda and it was the best car buying experince I had so far. My Sales Associate (Zane) was knowledga I just bought my 2016 Honda Pilot from John Eagle Honda and it was the best car buying experince I had so far. My Sales Associate (Zane) was knowledgable, not pushy and he got me exactly what I was looking for. Not like other car dealers who will try to sell whatever is available on their lot irrespetive of color or trim level you want. More