John Eagle Honda of Houston

No pressure-only pleasure I was at John Eagle getting my oil changed on my 2012 Crosstour and discovered they had a program where you could trade in your old model for a new mo I was at John Eagle getting my oil changed on my 2012 Crosstour and discovered they had a program where you could trade in your old model for a new model and they try to keep your payment the same. After thinking about for a few months, I went in and was helped by Zane Pruett. Zane was so helpful in explaining all the bells and whistles on the car and just completely made the whole experience a pleasure. He treated me like a queen and made sure I had everything I needed while he did all the work. I am sooooo happy with my 2015 Crosstour and that Zane made the whole experience painless. I would definitely recommend asking for Zane when you go to John Eagle Honda. Honda makes a great product and on my last Crosstour I only had oil changes and minor maintenance work. I think I will stick with Honda from now on and definitely work with John Eagle! More

Great buying expeerience Beginning with a great salesperson all the way through the finance department, the was easily the best car buying experience I have ever had! I looke Beginning with a great salesperson all the way through the finance department, the was easily the best car buying experience I have ever had! I looked a several vehicles and was treated with great patience with each one. The negotiations were respectful and fair. And I am IN LOVE with my new Civic EX-L! More

Great deal! Had a wonderful experience working with Ali! I got a great deal and was treated like I was part of the family! Will definitely refer friends! Had a wonderful experience working with Ali! I got a great deal and was treated like I was part of the family! Will definitely refer friends! More

went 5 honda dealers before john eagle i went to 5 dealers before john eagle they all wanted to play the car game all of them lost the sale i went to john eagle told mr. joshua sharp what i i went to 5 dealers before john eagle they all wanted to play the car game all of them lost the sale i went to john eagle told mr. joshua sharp what i wanted and not to play games and he didnt and the y earned my business in and out in 2 hours no complaints More

Our 2nd Car from John Eagle. We have bought a total of 4 Honda Civics. Our last 2 Honda Civics we purchased from John Eagle. We did not even think of going anywhere else. We we We have bought a total of 4 Honda Civics. Our last 2 Honda Civics we purchased from John Eagle. We did not even think of going anywhere else. We went on a Friday evening and again on Saturday. I test drove about 10 cars (some twice) and the sells person was patient, very willing to answer any questions and was not pushing. He gave us the time we needed to decide. The Finance team was fast and enjoyable, which made the process bearable. I will be referring Sekou Sininta, Sales Consultant and Elhadji Toure, Finance Manager out to my friends and family. Thank you guys. More

Great Customer Service My 13 year old Honda CRV literally died one morning as I drove to work. The cost to fix it was over 3600 dollars. So, I was not really left with any My 13 year old Honda CRV literally died one morning as I drove to work. The cost to fix it was over 3600 dollars. So, I was not really left with any other choice other than having to buy a new car over night. I have delt with John Eagle Honda since I bought my very first car in 1988. The salesman I worked with recently was Ralph Meatto. He was very nice, and great to work with! He was so patient with all of my questions. I also met with Elhadji Toure in the finance office. He too was patient with all of my questions, and was extremely professional. He made the finance process easy to understand and let me take my time to make my decisions. Lastly, I want to praise Richard Rainoshek in the service department. Richard has been my service advisor for over 15 years. He is one of the nicest, most caring gentleman I have had the pleasure of working with in a professional setting. HE IS the reason I keep coming back to John Eagle to purchase my vehicles. He defines fantastic cusotmer service!! More

One happy customer/family! I just upgraded my CRV and I absolutely love it, not only because it's a great vehicle but because Ali, Elhadji, and Bryant took care of me. And beca I just upgraded my CRV and I absolutely love it, not only because it's a great vehicle but because Ali, Elhadji, and Bryant took care of me. And because of their great customer service I have my grandmother, two sisters, and friends that all have bought from this dealership. So I am very proud to be a Honda family. I would rate them with excellent service all around! More

BUYING A NEW CAR CAN BE A PLEASANT EXPERIENCE Ali was very pleasant and very informative. He made my experience at John Eagle Honda very pleasant.The financing department was also very helpful and Ali was very pleasant and very informative. He made my experience at John Eagle Honda very pleasant.The financing department was also very helpful and easy to deal with. All my concerns were addressed. More

Sales department is fine... then the fun starts I have never worked with a dealership that is this poorly run. Our Sales Girl was very good, and she was honest.. We felt we got a great deal on our n I have never worked with a dealership that is this poorly run. Our Sales Girl was very good, and she was honest.. We felt we got a great deal on our new purchase, and a fair price for our trade... and that is where the good things I can say stop. Being that I am the Regional Manager for a large finance guy, you would assume they would put me with a finance guy that was capable of doing his job... you would assume wrong. The training levels are so sub par here, he couldnt stop shaking.. as he knew, that he was clueless. We were given a rate and it was taken away . We told them we wanted no warranties.. they kept charging us. Finally the manager came in and was rude to the point that we almost left. After man problems with our trade not being paid off, and numerous errors. We called any manager we could to complain about our experience. We have yet to this day receive a call back from anyone but the accountant to apologize. I feel bad for her, as that is once again poor management to send an accountant to do a managers job. Unless you are a cash buyer ... I would run for my life from this Dealership! More

Happy Customer Thank you Viet! Great job in assisting us buying the first Honda! The experience was painless and your attention to all details is appreciated! Thank you Viet! Great job in assisting us buying the first Honda! The experience was painless and your attention to all details is appreciated! Thank you Steve! We are very thankful to you and the team for staying late to work on the paperwork and explaining everything to us Great Teamwork! More