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John Eagle Honda of Houston

Houston, TX

4.4
542 Reviews

18787 Northwest Fwy

Houston, TX

77065

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542 Reviews of John Eagle Honda of Houston

September 14, 2011

Worst experience ever with a car dealer. Me, my wife and my baby went there on a weekend to have a look. We found one car that we liked and we were dealing on the price. We went out without buying it but we More

by banner1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
alex
Mar 09, 2012 -

John Eagle Honda of Houston responded

Thank you for taking the time to share this experience with us. We appreciate you giving us the opportunity to provide you with the used CR-V, which was a remarkable value, and hope that you do understand that we have many people who say "I will think about it" and we never see them again. We appreciate that it takes time to make such an important decision, and hope that you understand we never pressure anyone to make a purchase. I have spoken with you and offered you similarly priced vehicles which did not work for you.

July 01, 2011

I've bought a 2008 Honda CR-V new and recently a 2010 Civic Used from John Eagle and Mr. Douglas. Both experiences were excellent. He helped me find just the right vehicle at just the right price. I ha More

by alf475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clevester Douglas
Sep 21, 2011 -

John Eagle Honda of Houston responded

Thank you for taking the time to post your comments. We are very fortunate to have Clevester on our sales team, he has satisfied many customers and a nice person to be around. We look forward to serving you!

June 13, 2011

Anthony Olson from John Eagle Honda helped me with the issue that I had when buying my new 2011 Honda Pilot. He is very nice. More

by robbyy
Customer Service
Recommend Dealer
No
Employees Worked With
Muhammad Javaid
June 09, 2011

I bought a truck from John Eagle Honda of Houston 2 days ago and it was the best experience I have ever had purchasing a vehicle. There was no haggling or the constant "let me check with my manager on that" More

by montey64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cypher
June 06, 2011

I came to John Eagle Honda to get the brake system checked out on my Honda Pilot. Roger Hickey was my service consultant and I would recommend him to anyone. He was very helpful and friendly and he wa More

by jwoolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Hickey
May 17, 2011

Clevester was referred to me by a close friend who has bought several vehicles from him. My friend promised me I'd never visit another dealership after working with Clevester, and they were absolutely ri More

by rezik4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clevester Douglas
May 04, 2011

Stay the hell away from John Eagle!!! This dealer is an example of EVERYTHING BAD you have experienced, seen or heard about a car dealership. The gave me a price that is $6000 above MSRP, bundled with what More

by gcarhouston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ali
May 10, 2011 -

John Eagle Honda of Houston responded

We are the only dealership in Houston to have won the American Honda President's Award 6 times; this is a testament of our commitment to providing quality customer service. We have not earned this prestigious award by selling overpriced vehicles and "holding" customers at our store, we have won this award by providing exceptional value and customer’s service. John Eagle Honda of Houston has served Northwest Houston for over 25 years, and has many repeat customers. Needless to say, they would not come back time and time again if it was our practice to do as this comment suggests. We have tried to contact the customer to further investigate so that we may determine what, if any, actions we could do to be an even better place to do business. We invite any readers of this survey who may be considering purchasing from us to contact our General Sales Manager, Bryant Sharp, prior to your visit at 281.955.6666, so that we may ensure your purchase experience exceeds your expectations.

February 02, 2011

We love the dealership and keep going back to them. Clevester always takes care of us. I wish the had a begtter variety of pre-owned Odyssey's, but other than that we were completely satisifed, as usu More

by bcf7100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clevester Douglas
January 11, 2011

John Eagle Honda has the best prices, deals, service and the customer service supasses any company in the city of Houston! Their inventory has a car for anyone, any price range and any style. I told the sal More

by cynr131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mac DeLaup & Anthony
January 02, 2011

Stopped into the dealership on a whim, and liked the Crosstour. There was no pressure whatsoever to test drive, purchase, leave a contact number or anything. We simply advised them that we would think More

by kac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roberson
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