Corbin went above and beyond to get me into the exact vehicle that i wanted and that suited my purpose and finances perfectly. My father and i were literally taken aback at the "lack of any BS sales pitch". I enjoy car buying as much as i entry a trip to the dentist and i'm pretty difficult to impress. From our initial contact a couple of weeks ago; to the hug right before we left the dealership; this young man displayed nothing but professionalism; and a sincerely caring person. Most car sales people i have dealt with had only their self interest and a possible commision at the back of their mind. And ive always felt as if i was pushed into buying what they wanted to sell me. Not so with Corbin. From the initial contact to him introducing us to the finance manager he listened to what my wishes and limitations were.
At first we couldnt close the deal because i could not put a larger deposit on the vehicle i wanted. So at that point we discussed what other preowned vehicles might be available for my needs. The only one remotely close had over 50,000 miles on it and as a disabled, retired military member my budget leaves me no wiggle room. Plus it really was not what i wanted. He sensed that and said he would diligently pursue other options to get me into the car i wanted.
Corbin then went back to his manager and discussed my personal situation in life. He worked absolute magic. He came back and told me the car was mine.
No pressure to beg, borrow or steal more cash for the downpayment. Just more creative financing that i could actually manage.
Ive been military all my life. My Grandfather, my Father, my brother, my daughter and myself have all served in the US Air Force. My Dad and i the longest with 45 and 37 years respectively. I seldom find it easy to speak the same language of civilians, but this young man "got" me right away. Then i found out he is prior Actice Duty Military. We seem to have a language and understanding of our very own. We are taught to work on our strengths and to be very aware of other people. Listening is vastly different to hearing and Corbin definately listened. My Dad and i left the dealership with a beautiful, low mileage preowned vehicle in near new condition. Corbin went out of his way to get us a sale that wasnt going to be a financial burden or cause buyers remorse.
To the managers of this dealership: this young man should be teaching "customer sensitivity", the importance of listening to; and not just hearing the customers wishes, and the art and finesse of the results of being straight foward and transparent with potential clients.
An outstanding young man. One i would have been proud to serve with. One who understands the importance of integrity.
It was indeed a most fortunate day when i first came across him and am delighted to recommend him to anyone to provide guidance and assistance to a potential client.
5 stars is not enough. I sincerely hope that John Elway Cadillac is fully aware of what an asset Corbin is to their dealership and shows their appreciation of his talents by affording him every single opportunity to rise through the ranks into management and training of new sales people. Your sales team is strong, Corbin would help make it the premier management team in all of Colorado.