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John Hiester Chrysler Jeep Dodge LLC - Service Center

Lillington, NC

4.2
174 Reviews

174 Reviews of John Hiester Chrysler Jeep Dodge LLC - Service Center

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April 21, 2023

The dealership’s service department is extremely capable with regard to the work done on the vehicle. The new service entrance has a few customer service issues. More

by akarakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady handling the payment is awesome
April 18, 2023

Outstanding customer service. They were able to squeeze me in without an appointment, and still get me in and out quickly. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone was friendly
April 16, 2023

I was greeted my the time I drove up by the service department. The took me inside and made me comfortable. My Jeep was checked out and everything was okay. I was given lessons on how to use different More

by Jean Ryals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McGill, a lady in the service department name Marty.
March 25, 2023

The man did my service on my car. I recommend him for my next visit to service my car. The technician Mr Kyle Martin More

by Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Kyle Martin
March 21, 2023

This dealership has one of the best, customer service. The staff is very friendly, and talks to you, like they have known you for years. Communication is on point. They update you as they are fixing your More

by maryardner
Recommend Dealer
Yes
Employees Worked With
My Driver that took me to my house..
March 10, 2023

Service department does not do a good job. Had to have a tire and rim replaced. They missed putting the valve Sim cover back on did not put my stay at my spare tire and parts up correctly and More

by Hmw7742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin
March 08, 2023

As soon as we arrived they took the vehicle in we waited about 45 minutes that wasn’t bad for an oil change. tire rotation and check for brakes. We plan on coming back in to do the brakes. More

by Tom
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Melissa coats, young man
March 06, 2023

Awesome service each and every visit. Thanks guys, you're always attentive and welcoming from hello More

by SHADOW
Recommend Dealer
Yes
Employees Worked With
Tyler and William
March 03, 2023

I arrived a short time before my appointment and checked in. They were very courteous and completed the service promptly. More

by robertlewis3311
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
February 07, 2023

Excellent and fast service. Representative was very nice and helpful. I highly recommend this dealership for your service needs. More

by spookye8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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