Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
John Hinderer Chrysler Dodge Jeep Ram
Heath, OH
1,078 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,078 reviews
February 07, 2023
Buying my car here was great, Eland was Awesome and so was everyone else. Will definitely refer my family and friends to come see Eland to buy their cars. I want to thank everyone that was involved in me was everyone else. Will definitely refer my family and friends to come see Eland to buy their cars. I want to thank everyone that was involved in me buying my car here. I appreciate all of you. More
by brad
Employees Worked With
Eland Leigh, Justin Hinderer, Kayla Beckett
February 06, 2023
Spent four hours waiting for them to diagnose problem, only to tell me they didn’t have the parts. Rescheduled for when parts “should be in”. Went back three days after that date. No one bothered to call only to tell me they didn’t have the parts. Rescheduled for when parts “should be in”. Went back three days after that date. No one bothered to call me to tell me parts never arrived. Also, failed to reconnect tail light so I drive around for 3 days/nights without a tail light. Customer service is much less than what I expected. While waiting during the initial trip, someone decided to “take a look” at my truck and then left a written offer (embarrassing low one) on my dash. Unwarranted, uncalled for and quite frankly did not make me happy! I wanted my truck fixed and not some low ball offer for a vehicle that is not for sale. More
by cmason180
Employees Worked With
Chase
February 01, 2023
Very easy process for my first oil change for my Jeep, especially being able to schedule online. Friendly interaction with most of the staff made the experience even better. especially being able to schedule online. Friendly interaction with most of the staff made the experience even better. More
by Mianeko
Employees Worked With
Eland Leigh, Kayla Beckett
December 22, 2022
I took my jeep in for an oil change. The service tech was very courteous and explained everything they were doing. I did end up scheduling an inspection for another time because I am hea The service tech was very courteous and explained everything they were doing. I did end up scheduling an inspection for another time because I am hearing squeezing noises. They explained that the jeep is under warranty so that any issues would be covered. I can't thank them enough for being so helpful and polite. More
by wise.carie
Employees Worked With
Tyler,Chase
December 19, 2022
I would have appreciated more if they would have taken off the cover from my new Ram 1500 truck bed. I prefer the spray in liner instead. off the cover from my new Ram 1500 truck bed. I prefer the spray in liner instead. More
by ndgoldsberry
Employees Worked With
Eland Leigh, Kayla Beckett
December 14, 2022
Thanks Chase and the service department. I was totally happy with their courtesy and professionalism. Chase kept me informed of the progress and results of our Jeep getting fixed. He took th I was totally happy with their courtesy and professionalism. Chase kept me informed of the progress and results of our Jeep getting fixed. He took the fear of the unknown away telling us about our warranty and that we were covered. Great job guys! More
by Mark
Employees Worked With
Chase
December 07, 2022
Service always does well with our vehicle. Jason and the service team treat us like family, and I am always proud to refer them. Jason and the service team treat us like family, and I am always proud to refer them. More
by wildcatzack9
Employees Worked With
Jason, Jeff Blevins, Eland Leigh, Justin Hinderer, Tim Conrad
