John Hinderer Chrysler Dodge Jeep Ram
Heath, OH
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I ordered a new Jeep and enjoyed the process. Though there were some delays at the factory I was pleased with the end result. I had broken a strap buckle while learning how to tie down a bed cover (comp there were some delays at the factory I was pleased with the end result. I had broken a strap buckle while learning how to tie down a bed cover (completely my fault) and they quickly found a replacement for me. More
I purchased my 2015 Dodge Ram Promaster 2500 from the previous dealership owner (Tri-County Dodge) in 2016. The vehicle has been great throughout the years. I unfortunately was having my brakes put on previous dealership owner (Tri-County Dodge) in 2016. The vehicle has been great throughout the years. I unfortunately was having my brakes put on right before the dealership changed hands. I spent almost $2000 to have my new brakes, calipers, and rotors replaced. Upon picking up my vehicle I drove it for less than a quarter mile and my brakes started squeaking. I called and spoke with the service manager (Brandon- who no longer works there), he said to bring it back and they would get me new new pads under warranty. The brakes seemed fine to me. The issue was my emergency brake. I had a hunch as the sound was coming from the back rear passenger tire. I pulled the e-brake and there was no resistance. They never hooked the brake back up. I took it back in for adjustment but to no avail. It still squeaks. They said to bring it back in for adjustment again. I have to drive almost an hour to get there and they dont offer a rental vehicle. This is my only work vehicle so this is very inconvenient. More
The experience i had was very pleasant. The gentleman The experience i had was very pleasant. The gentleman that helped me was kind, knowledgeable, and courteous. I'm very glad i chose John Hinderer The experience i had was very pleasant. The gentleman that helped me was kind, knowledgeable, and courteous. I'm very glad i chose John Hinderer. More
I worked with Caitlin in the service dept. she worked with me to get the mix up resolved on my extended warranty. She was very helpful, a big thank you to Caitlin! with me to get the mix up resolved on my extended warranty. She was very helpful, a big thank you to Caitlin! More
I am pleased to see that Hinderer is maintaining the high quality of service that Tri-County, the previous owner, had been providing for many years. quality of service that Tri-County, the previous owner, had been providing for many years. More
Great experience from the sweet young lady who answered the phone to everyone I worked with after coming in...love my compass! Special thanks to Austin, Lacey, Taylor, Cole and anyone else I may have forgo the phone to everyone I worked with after coming in...love my compass! Special thanks to Austin, Lacey, Taylor, Cole and anyone else I may have forgotten! Everyone there was professional and very helpful in helping me get the vehicle I wanted..did I say I LOVE MY COMPASS!! Thanks everyone More
Brought my truck in after going to autobutler to have a bed cover put on. Service dept. took me in right away. They only took an hour and it was done. really did a nice job. Completely satisifed. bed cover put on. Service dept. took me in right away. They only took an hour and it was done. really did a nice job. Completely satisifed. More
Courteous family Ellen and Brad were excellent I couldn't had a smoother experience I am a blessed woman very professional staff great with me and my family had a smoother experience I am a blessed woman very professional staff great with me and my family More
I loved working with Lisa, she made the process as a first time buyer so easy. Lisa was extremely knowledgeable about the Jeep Wrangler I was looking at and took the time to answer all my questions and first time buyer so easy. Lisa was extremely knowledgeable about the Jeep Wrangler I was looking at and took the time to answer all my questions and explain how the process worked! More
Friendly, fast, fair deal, and great service. All my requests were delivered with a smile. Our sales rep was new to car salesman but he was great at finding out answers to our question. Will return in f requests were delivered with a smile. Our sales rep was new to car salesman but he was great at finding out answers to our question. Will return in future for next vehicle purchase. More

