John Hinderer Chrysler Dodge Jeep Ram

I purchased my 2015 Dodge Ram Promaster 2500 from the previous dealership owner (Tri-County Dodge) in 2016. The vehicle has been great throughout the years. I unfortunately was having my brakes put on previous dealership owner (Tri-County Dodge) in 2016. The vehicle has been great throughout the years. I unfortunately was having my brakes put on right before the dealership changed hands. I spent almost $2000 to have my new brakes, calipers, and rotors replaced. Upon picking up my vehicle I drove it for less than a quarter mile and my brakes started squeaking. I called and spoke with the service manager (Brandon- who no longer works there), he said to bring it back and they would get me new new pads under warranty. The brakes seemed fine to me. The issue was my emergency brake. I had a hunch as the sound was coming from the back rear passenger tire. I pulled the e-brake and there was no resistance. They never hooked the brake back up. I took it back in for adjustment but to no avail. It still squeaks. They said to bring it back in for adjustment again. I have to drive almost an hour to get there and they dont offer a rental vehicle. This is my only work vehicle so this is very inconvenient. More

The experience i had was very pleasant. The gentleman The experience i had was very pleasant. The gentleman that helped me was kind, knowledgeable, and courteous. I'm very glad i chose John Hinderer The experience i had was very pleasant. The gentleman that helped me was kind, knowledgeable, and courteous. I'm very glad i chose John Hinderer. More

I worked with Caitlin in the service dept. she worked with me to get the mix up resolved on my extended warranty. She was very helpful, a big thank you to Caitlin! with me to get the mix up resolved on my extended warranty. She was very helpful, a big thank you to Caitlin! More

I am pleased to see that Hinderer is maintaining the high quality of service that Tri-County, the previous owner, had been providing for many years. quality of service that Tri-County, the previous owner, had been providing for many years. More

Great experience from the sweet young lady who answered the phone to everyone I worked with after coming in...love my compass! Special thanks to Austin, Lacey, Taylor, Cole and anyone else I may have forgo the phone to everyone I worked with after coming in...love my compass! Special thanks to Austin, Lacey, Taylor, Cole and anyone else I may have forgotten! Everyone there was professional and very helpful in helping me get the vehicle I wanted..did I say I LOVE MY COMPASS!! Thanks everyone More

Brought my truck in after going to autobutler to have a bed cover put on. Service dept. took me in right away. They only took an hour and it was done. really did a nice job. Completely satisifed. bed cover put on. Service dept. took me in right away. They only took an hour and it was done. really did a nice job. Completely satisifed. More

Courteous family Ellen and Brad were excellent I couldn't had a smoother experience I am a blessed woman very professional staff great with me and my family had a smoother experience I am a blessed woman very professional staff great with me and my family More

I loved working with Lisa, she made the process as a first time buyer so easy. Lisa was extremely knowledgeable about the Jeep Wrangler I was looking at and took the time to answer all my questions and first time buyer so easy. Lisa was extremely knowledgeable about the Jeep Wrangler I was looking at and took the time to answer all my questions and explain how the process worked! More

Friendly, fast, fair deal, and great service. All my requests were delivered with a smile. Our sales rep was new to car salesman but he was great at finding out answers to our question. Will return in f requests were delivered with a smile. Our sales rep was new to car salesman but he was great at finding out answers to our question. Will return in future for next vehicle purchase. More

I stumbled onto working with John Hinderer. My last lease payment was made, time for another vehicle. I was having a rough time finding another vehicle to meet my family needs and be in a price range I could payment was made, time for another vehicle. I was having a rough time finding another vehicle to meet my family needs and be in a price range I could afford. One phone call to Hinderer and I was sold. From the first contact with Rachel greeting me to introducing me to Lisa in Sales, was like being welcomed to a new family. Everyone said hi, or made sure I was being helped. As a team they wanted me to be happy. In my case, they found equity in my current vehicle, and got me an outstanding interest rate on my new loan. I bought a vehicle that I wanted to own for 20 years. It met all my needs, my family needs, and affordable. This vehicle was 2 years old, a solid vehicle that will last. Oh, I'm not done yet! Hinderer puts there "Advantage" program on their vehicles at no cost to you. Lifetime powertrain warranty. Lifetime. I forgot what amazing customer service was like, heck I forgot all about service. Here, they took all the stress away and lightened my worry. I can't thank them enough. If I would have known getting into another vehicle was going to be this easy, I would came here months ago. They even seal the deal with a tech advisor that goes over your vehicle technology before you roll off the lot. My husband was so impressed on how they helped me; He went the next day and found his dream truck. Which says a lot, considering my husband is not a Dodge man. After test driving, seeing all the new updates inside, and don't forget the Hemi; My husband came home with a brand new Dodge truck. He was so happy. I look forward to our regular service appointments because I know they will take good care of us. More