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John Hinderer Chrysler Dodge Jeep Ram

Heath, OH

4.7
1,078 Reviews

1290 Hebron Road

Heath, OH

43056

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Showing 1,078 reviews

October 11, 2020

I have always wanted a Dodge Challenger ever since the day the brought them back. I saw one I wanted and Justin Hinderer and Bill Goodrich worked me a good Deal! They set me up with Gene Hilston and he More

by Eddie Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Goodrich, GENE HILSTON, Justin Hinderer
October 11, 2020

Eland did a great job working with us for two days. He was very patient and asked the right questions to help us drive out of their lot in the vehicle I really wanted. He helped make it happen. I would re More

by Cathy.mason3554
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Street, Recon Manager (5 stars), Taylor McIntosh, Eland Leigh, DENNIS ADAM
October 10, 2020

Two thumbs (WAY) up!! This is the third vehicle we’ve purchased through a Hinderer dealership and this Dodge dealership is 100% better under it’s new owners. Before, the lot had no passion for its most More

by Clark and Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LISA MILLER, DENNIS ADAM
October 09, 2020

Justin Hinderer worked a great deal for me. Gene in finance is top notch. Not pushy and took time to answer my questions and did what was fair for client and business. The truck is the nicest, quiete More

by JAYWHITEHEAD1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Goodrich, Jeff Blevins, GENE HILSTON
October 07, 2020

The service manager is fantastic the technician on the other hand has no clue what he was talking about and told me a part was bad without fully diagnosing the problem wasting both my time and money even More

by anthonyderrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
DENNIS ADAM
October 07, 2020

Everyone I worked with at John Hinderer was amazing. I drove over 100 miles to make my new Jeep purchase and they had everything ready for me. They all treat customers like you are their friend. If you’re More

by MARY_NEIHARDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LISA MILLER, DENNIS ADAM
October 07, 2020

Thank you for a great buying experience! Lisa knew what we were looking for and had it all ready when we arrived. She listened to us and was honest and open. Lisa was fantastic to work with! More

by jshaluha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LISA MILLER, GENE HILSTON
October 07, 2020

I brought my Promaster 1500 in for recall service, tire rotation, oil change, and air filter. Quoted 3-4 hours. It took them 9 hours, van went half a mile before it lost all power. Called them, no answer, More

by GUS.SINGLETON4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
TIA TERRELL, COLE GOODRICH
Oct 07, 2020 -

John Hinderer Chrysler Dodge Jeep Ram responded

Mr. SIngleton, Good Afternoon, I had the opportunity to read your review and apologize for the experience you noted. I wanted to discuss your experience, when you have a moment please give me a return call 740-522-3153. Bill Goodrich General Manager 740-522-3153

October 07, 2020

They diagnosed my areas of concern with the vehicle but I had to wait 3 days for any response after dropping off the vehicle. That was even after filling out the drop off envelope and calling on the second More

by darren.oconnor1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My area of concern was the service department but I can’t say it was one individual. It was maybe mor if the process.
October 06, 2020

Great place to buy a car! Austin was friendly and knowledgeable. Taylor put everything together to meet my needs. Together they are a great team! I would highly recommend these guys and will definite More

by jlbuckeye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor McIntosh, AUSIN LORENZI
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