John L Sullivan Dodge Chrysler Jeep RAM

Do not take your vehicle to this dealership for service by any means possible. My vehicle has been in the shop for nearly one month and the shop cannot communicate with me as to when my vehicle will be don by any means possible. My vehicle has been in the shop for nearly one month and the shop cannot communicate with me as to when my vehicle will be done. I am unable to ever get in contact with dealership unless I physically go into the store. I have waited on hold with their service department for over 45 minutes at a time trying to get someone to at least answer my phone call only for them to say they will call me back when they are not busy. Do not take your vehicle here. More

Jacob did a great job at keeping me informed of the repairs on my truck repairs on my truck More

I was able to get my oil changed but I had a appointment at 130. They did not even start on my truck until 245 and did not even notify me that they were running behind to give me a choice to come back or re at 130. They did not even start on my truck until 245 and did not even notify me that they were running behind to give me a choice to come back or reschedule. Instead of weighing for a extended period of time.a little communication goes a long way More

Gave me an honest opinion of the issue and decent repair coast at a fair price. coast at a fair price. More

Great sales and finance team. Enjoyable experience all the way around. Would come back again Enjoyable experience all the way around. Would come back again More

I am suprised to see that someone here had the exact same experience that I did with Yuba City Dodge. I was promised a negotiable price on a pre-owned car they had listed on their website. I drove 3 hours fr experience that I did with Yuba City Dodge. I was promised a negotiable price on a pre-owned car they had listed on their website. I drove 3 hours from the bay area. Was promised the price I pay for the car rental would be reimbursed. Was told there was no option to NOT buy an extended warranty. And if I didn’t buy there gap insurance my APR would go up. I called the bank the next week to confirm in writing that they had no such condition about GAP and extended warranty. They promised me a full tank of gas and as I was leaving I realized there was half a tank. I had to call them 5 times before I could speak to a finance person to cancel the GAP and Extended warranty. When I asked if the process can be done over phone, they said I had to sign documents in person. I drove another 3 hours to meet them in person and all I was asked to do is sign 1 paper that could've been done online. I have to pay 4 months of extra payments for something I didn't ask for in the first place. Wish the finance department is more transparent. More

Welcomed with smiles and treated like family. Everything was transparent during our financing. It was a smooth process and felt no pressure. A stress free experience. 10 stars Everything was transparent during our financing. It was a smooth process and felt no pressure. A stress free experience. 10 stars More

EVERY THING WAS DONE AS STATED THEY GOT THE JEEP AT THE APP.TIME EVERY THING WAS TESTED .PROBLEM WAS A BAD BATTERY NEW ONE INSTALED .PROBLEM WAY FIXED. APP.TIME EVERY THING WAS TESTED .PROBLEM WAS A BAD BATTERY NEW ONE INSTALED .PROBLEM WAY FIXED. More

This was the fastest service ever received in the past ten years. I do hope you continue to send out special coupons for oil changes/tire rotations. What about Military discounts, as this is a military ten years. I do hope you continue to send out special coupons for oil changes/tire rotations. What about Military discounts, as this is a military town More

Had my radio replaced under extended warranty, screen developed bubbles. The service writer Hector was a pleasure to work with. developed bubbles. The service writer Hector was a pleasure to work with. More