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John Lee Nissan

Panama City, FL

4.7
536 Reviews

120 East 23rd Street

Panama City, FL

32405

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536 Reviews of John Lee Nissan

August 30, 2025

They are a bunch of lying thieves, from ashley adams to mike queers. They will do anything to take you money. Please steer clear of this xxxx hole. More

by Donniemccullough54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Schweers
Sep 11, 2025 -

John Lee Nissan responded

We’re sorry you feel this way, but the claims made in your review do not reflect how we operate at John Lee Nissan. Our team is committed to honesty, professionalism, and treating every customer with respect. If you’d like to discuss any concerns directly, please reach out to us at 850-763-6575 so we can address them appropriately.

Sep 11, 2025 -

Donniemccullough54 responded

Im going to spread the truth as far as i can with as many reviews, post, signs and any other way that i can think of. The names listed above know me and know the truth of how you guys stole from me and my family and i will not stop until as many people as i can possibly talk to know the truth on how that company and management steal and lie.

July 24, 2025

This is a very dishonest place for servicing your car. My wife's 370z is a cream puff with only 30,000 miles and it is her baby. They stripped out the oil plug, and fixed it by putting blue thread seal More

by Business Owner - Panama City
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Schweers
Sep 11, 2025 -

John Lee Nissan responded

Hi, we’re very sorry to hear about your experience. We take concerns about service quality seriously and regret that you feel your expectations were not met. Our goal is always to provide honest, professional service and clear communication with our customers.

June 25, 2025

Unsatisfied with john Lee Mazda, when i bought car after transaction they gave me one Key and never mentioned they did not have two which one expect when purchasing vehicle. I paid hundreds of dollars to More

by Jking2055
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
can't remember, on sales invoice
Jul 03, 2025 -

John Lee Nissan responded

Hi Johnny, Thank you for your feedback, and I’m truly sorry to hear about your experience. It’s never our intention for a customer to feel misled or unsatisfied. Some pre-owned vehicles do come with only one key, and while we do our best to communicate that up front, we clearly fell short in setting the right expectations. I also understand how frustrating it must have been to deal with the check engine light so soon after purchase, and I apologize that the issue wasn’t identified beforehand. Your concerns are being taken seriously, and I’ll be reviewing this with our team to ensure we’re more transparent during the sales process moving forward. We do appreciate your business and hope to earn back your trust.

June 19, 2025

I haven't purchased a vehicle at a dealership in twenty years. My experience at John Lee Nissan was easy and quick. Now i have a great truck. More

by mjgordey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fensay Frazier
Jul 03, 2025 -

John Lee Nissan responded

Thank you for sharing that! We're honored you chose John Lee Nissan for your first dealership experience in 20 years. We're so glad it was easy and quick and even better that you’re now driving a great truck! Welcome to the family!

May 27, 2025

Shelly Higginbotham was our salesperson, she was knowledgeable, helpful, and made the overall buying experience pleasant. I would recommend John Lee Nissan and Shelly for anyone in the market for a More

by redruby850
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Higginbotham
May 13, 2025

Fensay was very knowledgeable friendly and made you feel comfortable while shopping for your new vehicle. Will buy again More

by Kybur8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fensay Frazier, Anton Novikov
May 11, 2025

Adrain Garcia is easily the best car salesman I’ve ever dealt with. He was patient, understanding, personable, relatable, and genuine. I will hands down go to him every time I look for new car! Blake More

by Samisvitale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Willingham , Strother Hill, Adrian Garcia, Anton Novikov
May 08, 2025

Eric Small is an awesome Salesman! He got me the vehicle I wanted and did an excellent job making sure I was all set up before I Left. Anton took awesome care of me in the finance dep More

by kruizenchic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Small, Anton Novikov
May 01, 2025

Ashley Hinds is FANTASTIC! ! I bought a 2020 Pathfinder in Texas. Less than 1000 miles into a trip my "New" car blew a gasket. John Lee Nissan was the closest dealer to me. More

by hconwaytx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Loyless
April 26, 2025

A HUGE THANK YOU to Shelly! !! Professional, kind, thorough. We appreciate your hard work in finding us a work vehicle and a family vehicle! We will continue to support She More

by Monica Kubisz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Higginbotham
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