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John Megel Ford
Cleveland, GA
57 Reviews
John Megel Ford in Cleveland GA is Proud to Serve Drivers from Dahlonega, Clarkesville, Clayton and Beyond.
At John Megel Ford, we like to think of ourselves as more than just a place to get a great deal on Ford vehicles. We're a place where drivers from all over Dahlonega, Clarkesville and Clayton can turn to when they want first-rate, personalized customer service they can brag about to their friend. From assisting you with initial model research to helping keep your ride running like new with expert Ford service, we always put the customer first.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 3:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 57 reviews
March 23, 2024
The most important part of my review is this dealership keeps its verbal promises. I searched months for a new or newer Ford Ranger truck. I wanted to get rid of my way too big 2017 F150 Platinum. I don keeps its verbal promises. I searched months for a new or newer Ford Ranger truck. I wanted to get rid of my way too big 2017 F150 Platinum. I don't drive very much and rarely tow, but I still wanted four wheel drive and some towing along with better economy and a truck that would fit in normal parking spaces. I found a 2000 mile 2023 Ford Ranger Lariat at Megel Ford. I keep vehicles for a while, so I don't care so much about the initial money as long as price is at the market value. I mostly care about the vehicle working correctly and being in perfect operating shape. The drawback with any dealer for me has always been the service department. Service departments almost never seem to completely correct a vehicle. I had dealer service issues with a 2017 PowerStroke, my 2017 F150 Platinum, and other vehicles. John Megel Ford was no problem at all getting a few problems corrected. They owed me a few corrections and promised to come 120 miles to pick my truck up after the parts came in. I also discovered that the AM and FM radio did not work hardly at all. The service department corrected the radio and replaced the promised appearance items the first time. This was one of the rare times a dealership service department did a complete job in one trip back. The dealership kept their word. They came and picked my truck up, left me a loaner (as promised at the sale), and corrected all the issues. They brought my truck back. This was an exceptional experience for me, having a dealer go out of the way to keep promises and a service department do a good job on a complex problem. The radio might not sound so complex, but it was a wiring issue and service techs are not radio people. I have had dealerships work on wiring and ruin more things than they fixed! I could not be more pleased than I am with John Megel Ford and the service. More
by w8ji
Employees Worked With
Other Employees :
Anthony in service
Helpful March 11, 2024
If you let them talk you into there extend warranty and you sell your vehicle they will not refund your money for the warranty and if you try to get your money back they will not respond to you at all you sell your vehicle they will not refund your money for the warranty and if you try to get your money back they will not respond to you at all More
by Charlesbirge
Employees Worked With
February 23, 2024
John Megel Ford was quick to respond to my inquiry. Staff were professional and polite. Staff were professional and polite. More
by tb7000
Employees Worked With
February 09, 2024
All of the staff are friendly and helpful! From QuickLane to Service Dept and all around! Great folks to work with!! From QuickLane to Service Dept and all around! Great folks to work with!! More
by Deb G.
November 17, 2023
Honest and genuine. He was respectful and diligent with my business. He made the interaction pleasant. He was respectful and diligent with my business. He made the interaction pleasant. More
by Payton
October 30, 2023
I'm so thankful for Lamar Elrod, David Bentley, and everyone at John Megel Ford! I've been searching far and wide for a couple of months to find a nice late model used Ford F-250. I reached out to th everyone at John Megel Ford! I've been searching far and wide for a couple of months to find a nice late model used Ford F-250. I reached out to them last week with questions about one they had available. They responded immediately and have been incredible since then. They've patiently answered all my questions and spent time to get answers and follow up with me. Today, I drove 4 hours to visit them and bought it from them; and I don't think my search could have ended more perfectly. They had done the complete factory-required inspections and verification to be able to offer the truck with a Ford Blue Advantage Gold Certified warranty - a real value to me. And, they have been kind, honest, easy-going, helpful, and capable. They and their dealership are part of the wonderful North Georgia area, with solid small town values and culture. Lamar and David, thank you! Finding just the truck I need; and finding it from you was a blessing. More
by jp11111
October 08, 2023
Need a vehicle, ask for Zack Norris, he was great! Zack made the purchase process quick and easy. We could not be more pleased. Highly recommend Zack at John Megel Ford . Zack made the purchase process quick and easy. We could not be more pleased. Highly recommend Zack at John Megel Ford . More
by Ed M
Employees Worked With
October 02, 2023
Bill Sutton Jr is da man! He has taken care of me and my family and our vehicle needs for years. In my opinion he is the only one to deal with!! He has taken care of me and my family and our vehicle needs for years. In my opinion he is the only one to deal with!! More
by Eric
Employees Worked With
Bill Sutton Jr
October 02, 2023
She is exceptionally charismatic and easy to understand and talk to. She is knowledgeable and explains things where I can understand. and talk to. She is knowledgeable and explains things where I can understand. More
by irispamela1234
Employees Worked With
