John Roberts Toyota

We were looking for a brand new Sienna to replace my 2011 and due to the chip shortage there are none to be had. We decided to replace my van with a later model Sienna, also hard to find at the moment. One s and due to the chip shortage there are none to be had. We decided to replace my van with a later model Sienna, also hard to find at the moment. One showed up on the Roberts website and as I was headed to my in-laws house in Manchester decided to swing by and have a look. I am glad I did. We had decided to make our car search short and I did not want to spend more than 2 days finding and deciding on a car. This was day 2 after searching in Nashville. Shane greeted me and within 5 minutes of looking at the vehicle I told I would buy it. The van was in amazing condition and as it was my 3rd Sienna, I knew enough about it to decide. The entire staff at Roberts Toyota was great. Shane was a great saleperson without being obnoxious or pushy. Just like visiting with a neighbor or someone you know. Jacob in the business office was so fun and went above and beyond what he had to do and we so appreciated him. The entire staff was great from the front desk to the guys in service who helped us with things like bags in moving things from our trade in to the new vehicle. I definitely recommend Roberts and will begin my vehicle search there next time. More

Very nice experience. Our salesman Abelen was great to work with and provided excellent service. Car was ready when we arrived and cleaned before we left. work with and provided excellent service. Car was ready when we arrived and cleaned before we left. More

Great price and great experience. They were patient as we compared different options. I felt like they were looking out for my best interest. Jacob was great and so was Mark. compared different options. I felt like they were looking out for my best interest. Jacob was great and so was Mark. More

This dealership went above and beyond in getting my Highlander to the dealership for the 1 year service by picking up and delivering my car.. This was important to me because I'm in the covid high risk Highlander to the dealership for the 1 year service by picking up and delivering my car.. This was important to me because I'm in the covid high risk category since I had had open heart surgery and a later heart attack as well as other prior surgeries More

Went there for a duplicate key and I was in and out in 15 minutes they made it fast and simple, I have 3 car’s that I take there. Good and dependable service. minutes they made it fast and simple, I have 3 car’s that I take there. Good and dependable service. More

I want to think John Robert’s for your great sales staff. They were really helpful and getting what I wanted. At a fair price also .it was raining they got the cars out of the rain to let me look at them. An They were really helpful and getting what I wanted. At a fair price also .it was raining they got the cars out of the rain to let me look at them. And went the extra mile to make me happy . Shane Throneberry was very good to me with answers to my questions. J know I will go back for another truck or car if I need one and recommend this dealership. Thank you to the whole team for doing a great job More

Efficient and thorough, Salesman Ben was genuine and knowledgeable, we never felt pressured and he listened well. I’m confident after researching for a used RAV4 we found the best value here. I would knowledgeable, we never felt pressured and he listened well. I’m confident after researching for a used RAV4 we found the best value here. I would recommend this business & salesperson to family and friends. More

Buying a car is both a joyous & stressful situation especially in these trying times. However thru out the challenges in “dealing” I had an amazing experience with my salesman Ben Blessing, finance man especially in these trying times. However thru out the challenges in “dealing” I had an amazing experience with my salesman Ben Blessing, finance man Mark McCormick, & all others involved. I also appreciate the contact from sales Mgr Rick Feulner. I anticipate the same from the service dept on the future. I would recommend this dealer. Thank you. More

Went in for 85,000 mile maintenance. All work completed with no cost to me. Very good day! Car maintained by dealer since bought there. with no cost to me. Very good day! Car maintained by dealer since bought there. More

John Roberts Toyota always goes that extra mile to be sure they have done everything that’s needed. We look forward to visiting with them. sure they have done everything that’s needed. We look forward to visiting with them. More