John Roberts Toyota

Great experience Very helpful in knowledge of car the salesman kept us informed with what we were doing and what the sales team was doing good experience over all Very helpful in knowledge of car the salesman kept us informed with what we were doing and what the sales team was doing good experience over all More

Second time around. After owning 4 Honda Civics and one Accord I decided to try a Toyota. I bought a 2017 Camry hybrid and was very pleased with the performance. I deci After owning 4 Honda Civics and one Accord I decided to try a Toyota. I bought a 2017 Camry hybrid and was very pleased with the performance. I decided to trade for a 2018 Camry hybrid due to the safety feature changes. Dealing with John Roberts and his crew was a very pleasing experience. Thank you John and the crew. Doyle More

Hospitality & Efficiency SERVICE CREW not as hospitable as normal, no smiling welcome and didn't seem to be expecting me this time. Crew member in the entrance garage didn't SERVICE CREW not as hospitable as normal, no smiling welcome and didn't seem to be expecting me this time. Crew member in the entrance garage didn't speak at all, and inside both staff on their computers and I had to ask for their attention. My instructions to phone me when service was completed got mixed up, so that when service rep finally called, she seemed annoyed that my car had been ready for sometime. Friendly at check out. Owners wife (Parts Dept) however, recognized me,warmly welcoming and engaged me in conversation! More

Service Repaired my car after I hit a piece of tire on I-24. I was on a long trip. Was back on the road in less than an hour. No charge. Everybody I dealt wit Repaired my car after I hit a piece of tire on I-24. I was on a long trip. Was back on the road in less than an hour. No charge. Everybody I dealt with were top notch folks. Thank you all More

Nice! Really nice employees, listened to what I had to say, nice waiting room for service department, coffee, TV and snacks available and service was quick. Really nice employees, listened to what I had to say, nice waiting room for service department, coffee, TV and snacks available and service was quick. Thanks! More

Excellent experience I've had great experiences with John Roberts Toyota, with both sales and service. They know customer service and customer retention. I will definitely I've had great experiences with John Roberts Toyota, with both sales and service. They know customer service and customer retention. I will definitely continue to recommend them, as I have been since purchasing our vehicle. More

Great people to deal with ! We worked with Shane Throneberry, he was very nice and knowledgeable- a very good experience for us . Would recomend highly ! Also, , Tommy Pollina We worked with Shane Throneberry, he was very nice and knowledgeable- a very good experience for us . Would recomend highly ! Also, , Tommy Pollina was very helpful . Mr. Roberts little grandaughter was an absolute charm ! More

Access Cab Tacoma Sales person was very professional and very knowledgeable on the vehicle I was interested in. He never once pressured me on anything and actually offe Sales person was very professional and very knowledgeable on the vehicle I was interested in. He never once pressured me on anything and actually offered printouts of various options for me to take with me. Dearlership worked with me to exchange my purchased vehicle with one with an automatic transmission. Financing was fast and friendly. More

Quick service, in and out. Courteous personnel. Booked service via automated system. In and out in a reasonable time. Found employees to be courteous, knowledgeable and efficient. Would highly rec Booked service via automated system. In and out in a reasonable time. Found employees to be courteous, knowledgeable and efficient. Would highly recommend to anyone. More

Tacoma purchase My experience with this dealership was wonderful, my salesman Rick was super informative and knowledgeable about my purchase. I would highly recommend My experience with this dealership was wonderful, my salesman Rick was super informative and knowledgeable about my purchase. I would highly recommend this dealer for another purchase. Price and paperwork was very easy and quick. Thanks More