John Tapper Automotive

Internet sale Plenty of contact from the dealership from the top to the salesman. Can't say enough about Jeff Helfrin felt like I knew him my hole life. Sold me a q Plenty of contact from the dealership from the top to the salesman. Can't say enough about Jeff Helfrin felt like I knew him my hole life. Sold me a quality car for my daughter very happy with them and will buy another car from them in the future. More

Wrong work. Brought the vehicle in to this dealer because my mechanic was really busy. Was supposed to work on the air/heat fan. They changed the brake fluid. At Brought the vehicle in to this dealer because my mechanic was really busy. Was supposed to work on the air/heat fan. They changed the brake fluid. At first they said it was because it was bad then when informed all the brakes were just done they said on it was because of the mileage. Then they said it had a fluid leak but the vehicle is parked in a garage no leaks. Just at the other mechanic a week prior no leak. So miraculous it develops a severe leak on the way to their shop? Only after they did their pressure test... that they did not need to do.. More

Service Department/Chevy/GMC I always have all my vehicles serviced by the Tapper Chevy Service Department. I am always greeted with helpful and professional employees. Tyler, Ang I always have all my vehicles serviced by the Tapper Chevy Service Department. I am always greeted with helpful and professional employees. Tyler, Angela and Victoria are the best!! More

Honest & friendly I'm new to the Portage area & my engine light came on. I've tried other Chevy service shops but they seem not to want my business. One shop I had to w I'm new to the Portage area & my engine light came on. I've tried other Chevy service shops but they seem not to want my business. One shop I had to wait 10 min before they even acknowledge I was there, with 3 ppl behind the counter. So I came across John Tapper in Paw Paw called them . The info they told me on the phone was the same info(prices) when I got there. After talking with Angela I felt good about leaving my baby(automobile) with them. Come to find out it was a sensor & it's covered under warranty. I had a great experience. Even the tech was friendly. The shop manager took the time out to say something nice. And today is customer appreciation day. There was a lot of ppl there. This is the type of service I remember my parents getting. Thanks for a great place with great ppl More

Great Experience! Just purchased a beautiful 2016 Buick Encore! Thank you Dave Tapper, It is exactly what I wanted. Dave and Tapper team made buying a car a great exper Just purchased a beautiful 2016 Buick Encore! Thank you Dave Tapper, It is exactly what I wanted. Dave and Tapper team made buying a car a great experience! Thank you! More

Good dealer with low pressure sales team. Just purchased a vehicle from Tapper and it was by far the best experience I have had with a vehicle purchase. After visiting a minimum of 5 other de Just purchased a vehicle from Tapper and it was by far the best experience I have had with a vehicle purchase. After visiting a minimum of 5 other dealers to test drive different manufacturer's vehicles, I can say that the Tapper sales person was by far the best to work with. He did not try to "put me in a vehicle today" and allowed me to go through my process. At the end, I feel good about the vehicle I purchased and will mosts certainly go back to Tapper the next time I am considering the purchase of a new vehicle. More

"Awesome experience purchasing a vehicle!" A few weeks ago, I was in an accident with a semi-truck. As you can imagine, my vehicle was totaled and now I was in a hurry to purchase a vehicle. A few weeks ago, I was in an accident with a semi-truck. As you can imagine, my vehicle was totaled and now I was in a hurry to purchase a vehicle. Even though I continue to struggle from the accident, I started searching the "Web". Over the next few days, it became so overwhelming that I just wanted to give up; when my son sent me to John Tappers Automotive website. Before you know it, I was talking to Marty R. who was a very caring and thoughtful man. I explained to him my many situations and he took the time to really listen and found the perfect vehicle for me in less than 3 days. I have valued my parent’s advice throughout the years and for me, Marty stepped right into that "Dad's" roll which helped me make my decision for buying the 2012 Chevy Equinox. Marty along with Ron (the finance manager) took care of me like I was family. I can't thank them enough!! I highly recommend this dealership to anyone who is in need of a vehicle. More

Great Experience Ask for Marty. He took the time to talk to me and find out what I was really looking for. He took care of me from beginning to end. Overall my car buy Ask for Marty. He took the time to talk to me and find out what I was really looking for. He took care of me from beginning to end. Overall my car buying experience was pleasant from beginning to end. More

Happy to deal locally! This is my first purchase at Tapper and I'm glad I made that choice. Tony was great to deal with and made the final decision easy. He was very knowled This is my first purchase at Tapper and I'm glad I made that choice. Tony was great to deal with and made the final decision easy. He was very knowledgeable and a great help with financing, plus, he's a nice guy. I had looked around at all the local Chevy dealers but really wanted to stay in Paw Paw for the convenience, tires for life, and free car washes, Tony made it happen! Thanks Tony! More

Outstanding Service! Purchased my second vehicle last week from Tapper Chevy and Tony Serignese. Love this dealership and Tony takes great care to provide top notch custo Purchased my second vehicle last week from Tapper Chevy and Tony Serignese. Love this dealership and Tony takes great care to provide top notch customer service. I'll be back again and again with future needs. Thank you Tony!!!!!! More