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John Thornton Chevrolet

Lithia Springs, GA

4.6
3,391 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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1971 Thornton Rd

Lithia Springs, GA

30122

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Showing 3,391 reviews

June 22, 2021

Very helpful! However I'm still waiting on my truck More

by derekcollier85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Jun 29, 2021 -

John Thornton Chevrolet responded

Thank you! We appreciate your patience waiting for your vehicle to arrive.

June 22, 2021

I would not use Internet sales with this dealer again. Too slow. In person dealing was excellent. More

by glennpmarcel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Gomez, Cody Hill
Jun 29, 2021 -

John Thornton Chevrolet responded

Thank you! We appreciate your feedback.

June 22, 2021

They were extremely nice and took my vehicle right away. I was able to get my car fixed faster than the estimated time and the service fee was reasonable compared to the other shops I contacted for the same More

by JAQUELAHARDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
Jun 29, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We strive to provide great service to get you and your vehicle back on the road.

June 19, 2021

I e-mailed about a vehicle I saw on the website and received a message back that it WAS still available and would I like to come in today for a test drive. I drove over 45 minutes to get there, only to More

by Shdaw
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alan Delgado
Aug 03, 2021 -

John Thornton Chevrolet responded

Thanks for your review. The new vehicle was in transit and not in stock. It was available for sale. We apologize on the miscommunication by the representative. We certainly tried to see if there was a second option for you, because your time is very valuable to us. Unfortunately, there was not another option for you in stock. Vehicles that are in stock are fully pictured and communication between the factory is at an all time high to lessen the chance of this happening again.

June 18, 2021

Service is and always been great, from the 1stDay I Service is and always been great, from the 1st Day I walked into the dealership, am planning on purchasing a pickup truck in the near future will be More

by shirlywinston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
Jun 22, 2021 -

John Thornton Chevrolet responded

Thank you! We appreciate your business and are always happy to help in anyway we can.

June 18, 2021

Awesome Staff! Trey & Billy are awesome has answers to all questions & made the process as smooth as possible! Cody was very helpful with questions as well. Awesome staff ! More

by JACK.BRENNAN3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ramsdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey , Cody Hill
Jun 22, 2021 -

John Thornton Chevrolet responded

Thank you! We are so glad our team could make your experience a great one. We are always happy to help!

June 18, 2021

It absolutely was an excellent experience,, Every time I bring my vehicle there it's an awesome experience thank you Thank you Mr. Thorton For the excellent service that your people present to the customers More

by ANTHONYYARGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

John Thornton Chevrolet responded

Thank you for your review! Our service team is always happy to assist with any of your vehicle needs.

June 17, 2021

Very bad experience the sales manager had very bad attitude threatening to call police on us . The General Manager of that dealership need to take a look at the that man.That man doesn’t treat black p More

by victor.mwango
Recommend Dealer
Yes
Employees Worked With
Terrence East
June 16, 2021

Well spirits that we had Bill was great, he helped us a lot he was good at what he didn’t seem like he loves his job and no his job plus he helped us a lot, management is great also overalls we really enjo More

by BARNESCECIL57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We are glad our team was able to assist you with your purchase.

June 16, 2021

I scheduled an appointment on May 28 for an oil change on Jun 15. It took nearly 2 and a half hours for an oil change. I think that’s very disrespectful for a “waiting customer “. They knew for over 2 weeks More

by LENWOOD717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Strickland
Jun 22, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback. Our apologies if your experience was anything less than great. Our service team does their best to provide the best experience possible. We would appreciate the chance to do better in the future.

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