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John Thornton Chevrolet
Lithia Springs, GA
3,363 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,363 reviews
April 12, 2021
Anytime I contact Reggie Widener in the service dept. he goes above and beyond to make sure I am a satisfied customer. He handles things very well and feel that he gives me personalized service. I truly app goes above and beyond to make sure I am a satisfied customer. He handles things very well and feel that he gives me personalized service. I truly appreciate that!!! More
by freddieh0
Verified CustomerEmployees Worked With
Reginald Widener
April 12, 2021
For what I had done, Service personnel did a very good Job. I’m very happy to have Mr. Strickland as my customer service personnel. Think You CW. Wilson Job. I’m very happy to have Mr. Strickland as my customer service personnel. Think You CW. Wilson More
by cwwilson05
Employees Worked With
Matt Strickland, Matthew Strickland
April 09, 2021
Buying a car from John Thornton Chevrolet was an absolute pleasure (car buying should be like this everywhere)! Fred Gamble made the transaction so easy - offered a great deal, was knowledgeable, straightfor pleasure (car buying should be like this everywhere)! Fred Gamble made the transaction so easy - offered a great deal, was knowledgeable, straightforward and honest. Every one at the dealership was pleasant and friendly. I absolutely love my new Camaro 2SS - Great Job Chevy!!! More
by Stephen Dyar
April 09, 2021
Your salesman Cody did a good job with sale also with addressing and correcting issue noticed after purchase. Kept in contact with updates about solving problem addressing and correcting issue noticed after purchase. Kept in contact with updates about solving problem More
by samaad20
Employees Worked With
Cody Hill
April 09, 2021
The worst GM certified service I have received thus far. Went in for a leak in my tire and had to replace the tire. Woke up the next morning tire was flat, came back in and they said my rim was cracked so I Went in for a leak in my tire and had to replace the tire. Woke up the next morning tire was flat, came back in and they said my rim was cracked so I told them they cracked the rim cause as thorough as GM service is about assessing the problem that you came in for plus whatever other issue you have with your vehicle it came to an astonishing surprise that they said they didn’t crack my rim which I know for a fact they did cause I drove from Ohio to Mississippi and only had to add air to my tire once per day and the lowest my tire pressure had been was 19lbs. When I picked my car up at 6pm all four tires had 32lbs in them but at 3am when I started my car there were only 13lbs in the tire Thornton replaced. I have a tire and wheel protection and without my initial consent to use my warranty because I only have so many claims per year and as you know it’s just the beginning of spring plus I live in Michigan which is pothole heaven. So I told the service manager how we could resolve the issue and he came up with a solution that fell only in his favor which was I use my warranty for their negligence and we split the cost of an additional tire that I was going to replace on the driver side. By that thing I had been there for 6 hours and since I had been up since 3am I agreed cause I knew I had to get back to Michigan for my 4am Dialysis treatment. But the bottom line is everyone makes mistakes and I completely understand but when something is out of the customers hand and it falls on the company to live up to your commitment of quality service and not tell the customer how much you paid for a tire machine and that it’s impossible for the machine to crack a rim. Thanks for getting me back on the road feeling pretty violated my entire 757 mile drive back to Michigan. More
by Justmike9
Employees Worked With
Jermald Passover (Excellent Service)*****
April 08, 2021
This is the second time we've purchased a car from John Thornton Chevrolet. It took more than an hour to see a salesman (business was good that day, I guess), but Billy Adkison was excellent, answering all Thornton Chevrolet. It took more than an hour to see a salesman (business was good that day, I guess), but Billy Adkison was excellent, answering all our questions and carrying out our negotiations with the sales manager. In the end, we got the car we wanted (2021 Equinox) at a reasonable price. More
by BEE.ELL.CEE
Employees Worked With
April 06, 2021
Rushed seems like nobody wanted to help at first now I have to pay for tag after being told it was in the price and if would be mailed to me have to pay for tag after being told it was in the price and if would be mailed to me More
by jbakerbmb277
Employees Worked With
VJ "Vitus" Olumbia Jr
April 06, 2021
Wonderful experience. Lots of cars on lot. Very helpful salesman who went above abs beyond to get us in our new car. Will definitely deal here again. salesman who went above abs beyond to get us in our new car. Will definitely deal here again. More
by dmckoy1973
Employees Worked With
