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John Thornton Chevrolet
Lithia Springs, GA
3,363 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,363 reviews
December 14, 2020
Fast and always a good job done all ways courtesy and polite to the customer real no what there talking about when asked what the problem is polite to the customer real no what there talking about when asked what the problem is More
by SMCCRACKEN420
Verified CustomerEmployees Worked With
Reginald Widener
December 14, 2020
Bad service department! I bought a car from John Thornton Chevrolet because family members recommended them and their service department. Apparently a very bad decision. Thornton Chevrolet because family members recommended them and their service department. Apparently a very bad decision. More
by bth2129
Employees Worked With
December 14, 2020
I stopped by your service center because my tires seemed to be going flat - I had to put in air twice in the past week or so. Your service agent was polite and professional. You told me that my tires were f to be going flat - I had to put in air twice in the past week or so. Your service agent was polite and professional. You told me that my tires were fine. Two of the four tire sensors do not work in my car, but when my car was returned to me, all four tire sensors no longer worked, and I had to put air in one of the tires the next day. I need to monitor that tire and maybe bring the car to another service center. More
by fram60
Employees Worked With
Matthew Strickland
December 12, 2020
Communication was a little slow at first,but it ended up being a great transaction.They gave me more for my trade than other dealers offered.They even delivered it free 90+ miles! being a great transaction.They gave me more for my trade than other dealers offered.They even delivered it free 90+ miles! More
by doublebfarms
Employees Worked With
Bill O'Hara
December 11, 2020
Our first impression of the in person interaction with one of their sale associates was great. Once we purchased a car from your dealership an issue arose of not providing an extra key fob. The effort to one of their sale associates was great. Once we purchased a car from your dealership an issue arose of not providing an extra key fob. The effort to resolve this issue was very irritating and misleading. A lot of attempts were made on our part to reach out to this particular associate we worked with but never answered our calls until the individual called us back once after speaking with the manager. When we showed up to program another key fob to the vehicle we were told once over the phone that the process would take no longer than an hour. Arriving at the dealership we were told the same thing but ended up waiting a total of 4 hours before the process was completed. Also to be noted is that we live 2 hours away from the dealership. More
by jlfox39
Employees Worked With
Chris Pennington
December 11, 2020
As always Reggie Widener in the service department went above and beyond in order to make sure that my service needs on my vehicle were met. He has always given me A++ service anytime I have called him. above and beyond in order to make sure that my service needs on my vehicle were met. He has always given me A++ service anytime I have called him. More
by freddieh0
Employees Worked With
Reginald Widener
December 11, 2020
The service was great. I had some concerns about the employees in the waiting area/ showroom didn't wear masks and that made me uneasy being there. Maybe you might want to rethink that. WEAR MASKS!!! employees in the waiting area/ showroom didn't wear masks and that made me uneasy being there. Maybe you might want to rethink that. WEAR MASKS!!! More
by LJW49
Employees Worked With
Matthew Strickland
December 10, 2020
Brought my 2020 Camaro in for its first (complimentary) serving. Everything was handled efficiently, with no surprises, just as I've come to expect from my years as a John Thornton Chevrolet customer. serving. Everything was handled efficiently, with no surprises, just as I've come to expect from my years as a John Thornton Chevrolet customer. More
by JBR
Employees Worked With
Jermald Passmore
December 10, 2020
I went there last minute to surprise my wife. The staff was amazing and helped me in every way. The best dealer I’ve encountered so far! Bill and Dino were one of best sales I’ve dealt with! No xx and very was amazing and helped me in every way. The best dealer I’ve encountered so far! Bill and Dino were one of best sales I’ve dealt with! No xx and very upfront. You will love it! More
by kangfambam0123
December 10, 2020
Thornton Chevy has always treated me and my family great. We have been doing business with them for over 20 years and highly recommend them. We have been doing business with them for over 20 years and highly recommend them. More
by METCALF.JL
