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John Thornton Chevrolet

Lithia Springs, GA

4.6
3,397 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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1971 Thornton Rd

Lithia Springs, GA

30122

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Showing 3,397 reviews

December 24, 2020

This was our second purchase at John Thornton Chevy. Marva Thompson was our sales rep for both. She is MARVAlous. She is patient, has a great personality and very detail oriented. More

by rtvcarter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

John Thornton Chevrolet responded

Thank you! We are so glad that Marva provided you with a great experience.

December 23, 2020

I had a LOT of demands; zero down, trade in value, lower current payment (or close to same payment), and new 2020 or 2021 vehicle. Marva was awesome!! I got most of what I wanted. The finance department was More

by akadoone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

John Thornton Chevrolet responded

We are so glad that Marva was able to help you achieve what you wanted and we hope you enjoy your new Equinox.

December 23, 2020

Over the last twenty or so years I have bought probably around ten new trucks and cars from Thornton Chevrolet Lithia Springs. The staff is always helpful and knowledgeable of their inventory. I will conti More

by marks011965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

John Thornton Chevrolet responded

Thank you for your review and your business! We appreciate you continuing to allow us to assist you with your purchases and maintenance needs.

December 23, 2020

My experience with John Thorton Chevrolet was great. I came into the dealership looking to get a trade on a current vehicle that I had. The whole staff treated me as if I was family. I got a great deal on More

by lorraineleonard1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Hill, Cody Hill
Jan 08, 2021 -

John Thornton Chevrolet responded

Congratulations on your new Equinox! We hope you continue to enjoy your new car and appreciate you letting us assist you.

December 23, 2020

Everyone is always so nice and help you anyway that they can. Steve Reed treats me like a brother and Matt in service was very nice. More

by Mickey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
Jan 08, 2021 -

John Thornton Chevrolet responded

Thank you! We are so glad that Matt and Steven can provide you with an enjoyable experience.

December 23, 2020

I had to wait a very long time to have sensor put in tire and oil changed. I live 30 minutes away and they forgot to reset the oil light so now its still on and Im annoyed. More

by KLEANN08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Strickland
Jan 05, 2021 -

John Thornton Chevrolet responded

Thanks for your feedback. We will check into this with the right persons. We appreciate you coming in for service. Did the problem get fixed?

Jan 05, 2021 -

KLEANN08 responded

No, the issue qasnt resolved. I called to tey to ask someone to talk me through reaetting it myself but never recieved a call back

December 22, 2020

I had a warranty repair done on my 2020 Camaro, and while it took months to get the replacement part (an interior door panel; the temporary repairs made when the part broke, one week after delivery, held up More

by JBR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

John Thornton Chevrolet responded

Thank you for your review! We appreciate your patience in getting the work completed and we are happy that we could assist.

December 22, 2020

Very pleasantly experience, such and amazing company to buy from the staff is absolutely amazing! And I was well informed about how to work my first new car. More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ramsdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Hill
Jan 08, 2021 -

John Thornton Chevrolet responded

Thank you for your review! We are so glad that our team was able to assist you with your purchase.

December 22, 2020

My experience was great the whole team was very helpful. Veronica is the best she has great customer service. I’m am so happy with my new purchase. More

by mrjonesisback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino and Brandon , Veronica Gomez
Jan 08, 2021 -

John Thornton Chevrolet responded

Thank you! We are so glad that our team provided you with a great experience.

December 22, 2020

Excellent customer service by Mr. Steinke! He Excellent customer service by Mr . Steinke! He consistently provides great service. He is thorough when explaining what is wrong with my vehicle alon More

by jstew523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

John Thornton Chevrolet responded

Thank you! We are so glad that Bryon is able to make maintaining your vehicle an easy process.

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