
John Thornton Chevrolet
Lithia Springs, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I had a very good experience. No pressure and everything went fast and smoothly. Good job. No pressure and everything went fast and smoothly. Good job. More
Great people, Great Trucks, Quickest Transaction ever buying a car would recommend to friends and family. My company buys our fleet from here and I see why. buying a car would recommend to friends and family. My company buys our fleet from here and I see why. More
Billy in fleet sales is a pleasure to work with he was patient and knowledgeable about the process. patient and knowledgeable about the process. More
Great and professional service I came in for an oil change and walked out with a brand new car which so far I love. I got a great deal as well change and walked out with a brand new car which so far I love. I got a great deal as well More
I found everyone to be very professional and eager to help make the transition into my new vehicle. I was very upset and frustrated after leaving the service dept which they too were very professional, help make the transition into my new vehicle. I was very upset and frustrated after leaving the service dept which they too were very professional, More
Great service and always feed back on any problems. We only have a few fleet vehicles but Brian always get us in in a timely manner and the trucks are repaired and returned quickly. We only have a few fleet vehicles but Brian always get us in in a timely manner and the trucks are repaired and returned quickly. More
Will definitely return for my next purchase, the process was quick and smooth. Excellent customer service was quick and smooth. Excellent customer service More
The last time I was there, they did not do all the services I was scheduled for (Engine oil change, transmission service, tire rotation). The transmission service was mistakenly forgotten. My tire key services I was scheduled for (Engine oil change, transmission service, tire rotation). The transmission service was mistakenly forgotten. My tire key was not put back in the truck and I had to come back to pick up after the weekend. I went elsewhere to have the next services performed. I decided to give another try. I scheduled engine oil change, tire rotation and balance, and transmission service. I was told the truck shows needing coolant change and radiator flush. (60K miles on the truck). Was told I was wrong when I questioned, and a transmission service was not due. Per the manual that came with my truck, coolant change/flush is needed at 100K miles, transmission is needed every 30K. I denied coolant flush and was quoted over $100.00 to balance and rotate tires, which I voiced opinion on. Absolutely ridiculous! Upon pick-up, I was told the price changed because they did quote too much for tire rotate and balance but they underquoted the transmission service and the total would be more than expected. The 2021 GM truck was thought to have a different transmission in it. I have been doing this all my life. I am a Reginal Service Manager for Class 8 trucks. My Service Writers wrong doings are not passed along to the customer when all information was provided and correct. The past two visits have left a distaste. More
Everything went smooth since I was purchasing truck from another state but I wish the sales guy would of had a little more patience with me another state but I wish the sales guy would of had a little more patience with me More