John Thornton Chevrolet

I always bring my cars to get serviced here. It is always an experience of great customer service. It is always an experience of great customer service. More

Brian was very helpful, knowledgeable and great to work with! I will definitely work with him again! with! I will definitely work with him again! More

My experience at John Thornton Chevrolet started out well; however things quickly shifted. Overall, I'd consider the experience subpar service, lacking attention to detail, refusal to wholeheartedly ass well; however things quickly shifted. Overall, I'd consider the experience subpar service, lacking attention to detail, refusal to wholeheartedly assist and take accountability of their dealings. I'll likely not return aside from previously scheduled service appointments! More

.Good experience. Took care of everything, even the license plates for out of state. Will truly recommend to friends. license plates for out of state. Will truly recommend to friends. More

Brandon S. , Maurice M. , & Kylie H. , are always a joy to work with. Special thank you to all 3 employees who were patient and extremely helpful. , Maurice M. , & Kylie H. , are always a joy to work with. Special thank you to all 3 employees who were patient and extremely helpful. More

Honestly, if I could rate below a 1 I would. This is the worst service department in Douglasville. I'm not sure as to why John Thornton want anyone to rate the service because nothing is being d This is the worst service department in Douglasville. I'm not sure as to why John Thornton want anyone to rate the service because nothing is being done about it. They are still blaming lack of staff on Covid and the world has moved on from that. If you make an appointment, you would think that your car will be service on the appointment time. It takes them 2 to 3 hours on your appointment time to do a oil change. Its even longer to fix a patch in your tie. I have purchased 4 cars from this dealership and was going to make a mistake by purchasing my 16 year old daughter car from here. I refuse to continue to support this dealership when they can't seem to get the service department in order. This should be the main department they work on because after you purchase your car, this department you deal with throughout the life of your car. But its the same thing over and over. I would not recommend anyone to go here. More

Everyone was so nice and welcoming,will definitely deal with them again …thanks to everyone at John thronton with them again …thanks to everyone at John thronton More

Love this dealership! Helpful people with lots of information! Always a joy!! Good experience for me Helpful people with lots of information! Always a joy!! Good experience for me More

Bill Atkins and the Sales Manager were very helpful and knowledgeable. Fair price, didn’t and pleasant buying experience. knowledgeable. Fair price, didn’t and pleasant buying experience. More

Sam knew what type of vehicle to show me when I gave him our family description. He was very knowledgeable about the vehicles and pricing. Sam was extremely patient and explained all the details about the v our family description. He was very knowledgeable about the vehicles and pricing. Sam was extremely patient and explained all the details about the vehicle and sale paperwork. I would highly recommend Sam to anyone searching for a vehicle, and I personally will buy from him again. More