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John Thornton Chevrolet

Lithia Springs, GA

4.5
3,356 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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1971 Thornton Rd

Lithia Springs, GA

30122

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Showing 3,356 reviews

July 28, 2023

Delfino was a great sales person. I’ve recommended him to many friends and family and I will keep going back to Thornton Chevrolet for an easy smooth purchase ! More

by mairenymacedo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delfino Rosales Calderon
July 28, 2023

Justin Scott made this deal so easy and so playing for me to understand that I cannot say no I am sold and will forever be a customer of John Thorton Chevrolet More

by acobb55
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin Scott
July 28, 2023

Charice Blakney was AMAZING! She took her time found the car that I had wanted for the last 3 years!!!! Not only was she patient and deligent! She had my car shipped to me in Flo More

by Latesha
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Charice Blakney
Jul 28, 2023 -

John Thornton Chevrolet responded

Wow. Thanks so much for your feedback.

July 28, 2023

Amazing dealership wonderful staff. Would definitely recommend this location to any one looking for their dream car and excellent customer service. More

by monse.servin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delfino Rosales Calderon
July 28, 2023

Great Service and Communication! Brandon was so attentive and polite . He was always available to answer any questions and made the process very easy More

by Hendersonalexis387
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Simmons Finance Manager
Jul 28, 2023 -

John Thornton Chevrolet responded

We appreciate you.

July 28, 2023

Customer service awful! Communication awful! Wrong Diagnosis and I paid for it! Not good! Kurt tried to make it right! But wasn’t good enough More

by KMBOSLEY1385
Service Price Transparency
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Service Time
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Recommend Dealer
No
Employees Worked With
Kurt Hedmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener
Jul 31, 2023 -

John Thornton Chevrolet responded

Thanks for getting with Kurt. I know he (and our entire staff) tries his best for customer satisfaction.

Jul 31, 2023 -

KMBOSLEY1385 responded

I had to bring my car back twice because of misdiagnosis! I told Kurt and Reggie what the diagnosis was because I took it to another auto shop 1st! So I brought it to Chevrolet because I knew the service was covered under warranty! Well Reggie gave a different diagnosis which cost me $1485!! Then the check engine light came back on which indicated the 1st diagnosis I told them it was! My CAT-CONVERTER!! I felt as though I was SCAMMED BEING A WOMAN! They gave me a loaner vehicle so I can get back and forth! But no one offered my money back! When I hand my Acura almost same situation! But they made it right and ATE $3200 for they mishap! That’s what I think is GREAT CUSTOMER SERVICE! TAKING RESPONSIBILITY AND HOLDING YOUR EMPLOYEES ACCOUNTABLE

July 28, 2023

I highly recommend this dealership but especially salesperson Brian Cosgrove who shoots straight from the hip, no xx and really cares about the customer! He made my experience great! More

by Nina
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Recommend Dealer
Yes
Employees Worked With
Brian Cosgrove
July 28, 2023

Brian was a pleasure to work with! He made the car buying process seem easy compared to my previous experiences at other dealerships. He was extremely helpful as well as knowledgeable More

by Holly04
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Recommend Dealer
Yes
Employees Worked With
Derek Yebra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Cosgrove
July 28, 2023

My experience here was extraordinary. My salesman, Brian Cosgrove, was professional, knowledgeable, personable, honest, straight shooter, looks you in the eye when he speaks to you and ha More

by Cozandkat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Cosgrove
July 28, 2023

Kevin and Marva were OUTSTANDING in Helping my daughter purchase Camaro… A1 service by 2 EXCELLENT EMPLOYEES More

by Hillart14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Stroud, Dino Hill
Jul 28, 2023 -

John Thornton Chevrolet responded

Anytime. Thanks so much

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