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John Thornton Chevrolet

Lithia Springs, GA

4.5
3,541 Reviews

1971 Thornton Rd

Lithia Springs, GA

30122

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3,541 Reviews of John Thornton Chevrolet

March 14, 2025

Personnel are always excellent! The facility is always impeccably clean and inviting! The waiting area us comfortable with amenities!!👍💯 More

by handbelltaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
March 11, 2025

It was a great experience with Grant and Jacob at John Thornton Chevrolet! They really took care of me and gave me exceptional pricing and service. Highly recommended! More

by DR8DOLLARS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Hinton, Jacob Koch
March 09, 2025

Jackson was great he listen to what I wanted he answered all my questions even when I had concerns about certain things, pretaining to the SUV I was looking at purchasing. He was very knowledgeable of the More

by LAQUNIETTA ANDREWS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JACKSON MORRIS
March 08, 2025

John Thornton Chevrolet staff provided excellent customer service. Marva, Derek, and Kevin assisted to make sure I received the vehicle that best to fit my needs and desires. More

by Earl2615
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin in Finance, Marva Thompson, Derek Yebra
March 08, 2025

Great people great service and everyone was professional kept me informed about my truck 5 rating More

by bodean05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Yates
March 06, 2025

I was not satisfied because bought the car two days later the light came on for the tires had to replace.. then the following week the light came on for the engine. The vehicle is parked in my yard right now More

by KCIGILBERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob Koch
March 05, 2025

Ernesto was a no nonsense salesperson who listened to my concerns and was very customer oriented. I’d recommend him to anyone in the market for a new or used vehicle. 10 out of 10!!! More

by ALWARRANT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Strickland, Ernesto Estepan
March 04, 2025

I purchased my vehicle online and had it delivered to my home in TN. The process was so easy and fast! Just received my plate and title in the mail this week. Thanks so much for the great customer experi More

by KSPANGLER
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Delfino Rosa and Savannah
March 04, 2025

Excellent service provided by the service team. They were very responsive and energetic when working with us. Very much appreciated More

by lockettmoon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Yates, Fred Gamble
March 03, 2025

Held 2011 Chevy truck for over 15 days. No communication from dealership. Unacceptable customer care service. More

by LGLOVER4720
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Do not remember
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