John Thornton Chevrolet

Great service and everyone is very professional. The service on my vehicle is done in a timely manner. The service on my vehicle is done in a timely manner. More

quality of the dealership's service center in the decision of where to purchase a car decision of where to purchase a car More

Marva was great & quick ! Answered all of my questions and very patient. 10 out of 10 !! Answered all of my questions and very patient. 10 out of 10 !! More

Outstanding Service department they take of business when need be I would buy again. Keep up the good work need be I would buy again. Keep up the good work More

The dealer was very nice and helpful to me l was very pleased with the service pleased with the service More

Ernesto always was available to respond to questions even after hours. Excellent follow up and service for an out of state sale. after hours. Excellent follow up and service for an out of state sale. More

They did an excellent job. The service department was very impressive. I would strong recommend them. The service department was very impressive. I would strong recommend them. More

Mr.Grant was the definition of professional and customer care. He worked with me online and over the phone because I lived 3+hours away. We were able to settle on a deal and made this the best buying experi care. He worked with me online and over the phone because I lived 3+hours away. We were able to settle on a deal and made this the best buying experience I've ever had. Thanks David G. More

Jackson did an incredible job recommending a truck for me. Even though he was seeing two customers at the same time, he provided the best customer experience I have ever had when buying a vehicle. I ended me. Even though he was seeing two customers at the same time, he provided the best customer experience I have ever had when buying a vehicle. I ended up for a better vehicle than I thought I’d have to settle with. More

I purchased a used Trailblazer in October and less than 5 days later the brakes failed while I was driving home on 20, going 70mph. I had to use the emergency brake to stop on the side of the road. The mecha days later the brakes failed while I was driving home on 20, going 70mph. I had to use the emergency brake to stop on the side of the road. The mechanic it was towed to said the brake line was completely rusted out and needed to be replaced. The manager at JT Chevrolet told me I bought the car 'as is' and they had no obligation to repair it. They called me back a little while later saying if I could get it towed there, they'd fix it as a gesture of goodwill. Fine, the brakes are still very soft, but I'm at least able to stop. Last month while changing the battery, I found that instead of a metal super connector, there was a literal piece of lamp cord that had been stripped on both ends. Additionally, I had to replace two tires due to slow leaks, the washer fluid reservoir is completely cracked, the belt was cracked and worn, and I had to replace the headlights. There is a oil pressure error on it now and it leaks slowly. I've probably spent more on it than its worth at this point. I would never recommend buying a used vehicle here. They clearly just washed it and threw it on the lot without opening the hood or checking under it, at all. These are things that even a Jiffy Lube would notice but apparently their service department cannot. If I could go back to October, I'd buy somewhere else. I just don't feel safe in the vehicle, but also don't feel comfortable selling it to someone else, because unlike John Thornton Chevrolet, I have principles. More