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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,522 Reviews

1,522 Reviews of John Thornton Chevrolet - Service Center

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March 24, 2020

My service experience was just fine. Bryan Steinke was courteous and professional. My car was repaired in a very short time frame and I will definitely return as necessary. More

by RDHAWKINS1206
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2020

Great service. They have always put the customer first. Have never had any issues. I'm signed up on the app and it helps keep me up to date on regular services. More

by smtarbush
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2020

The dealership has been extremely helpful with all the needs of my 2017 Chevy Silverado. I will continue to use this dealership for future business. More

by ONETOUCHLANDSCAPELLC
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2020

The staff was friendly and knowledgeable. The experience started with the ease of setting the appointment and the reminders I received. Once there, they quickly got me checked in and within 1- More

by antoinetteabaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm not sure of my technician's name. He's the new guy in Services.
March 20, 2020

They was courteous, respectful and professional. They provided me with a ride home and picked me up when the service was completed, The shuttle driver was a consummate professional and an excellent asset More

by LEEPOWERK712
Recommend Dealer
Yes
Employees Worked With
Michael Cuquejo -service , Mike shuttle driver.
March 19, 2020

Easy Prompt and helpful. I hope I get Tim every time. He did his due diligence and found a warranty for us as well! Awesome job More

by thecoachmvp
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2020

Service for a recall on truck Promptly took my truck in at the appointment time. Services advisor was terrific. Even helped after the servce was over by finding the person who bloc More

by chrissya1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2020

I love John Thornton Chevrolet. I have purchased all of my cars from there and that's where I take my cars for service. I'm always satisfied and never disappointed. More

by semoore52
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Hill, Bill O'Hara, Matt Conyers
March 13, 2020

I was really impressed by my service person but I don’t remember his name. Ed who brought my car around and guided before and after my service was wonderful! More

by CW
Recommend Dealer
Yes
Employees Worked With
Ed was great!!! The service person was the nicest person I have had but I don’t remember his name. He may be new since my last oil change.
March 13, 2020

Very professional great superb customer service I will refer a friend or friends my car ride smoother again overall I Would go back again for service More

by DECHELWHITESIDE
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
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