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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,565 Reviews

1,565 Reviews of John Thornton Chevrolet - Service Center

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May 04, 2020

The service was completed in a timely manner. The seating and service followed guidelines of social distancing. The service professional was kind and friendly and helpful. More

by MELLAW2011
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name.
May 05, 2020 -

John Thornton Chevrolet responded

Thank you for your feedback. Be safe out there.

May 01, 2020

Always a please when I do business with them, whether it’s sales, service, parts, or body shop work. I believe I’ve have been trading business with them for about 20 years now. I am a customer for life. More

by 1988sammy
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

John Thornton Chevrolet responded

Your words mean so much to us. Thank you.

May 01, 2020

Always very professional & always helpful. All work completed correctly in a timely manner. Great service team that is very knowledgeable about your car and respectful of your time. More

by ROGERSGARY
Recommend Dealer
Yes
Employees Worked With
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

John Thornton Chevrolet responded

We appreciate your feedback. Thank you

April 30, 2020

Satisfied Customer The service was excellent and I really enjoyed how Reggie expedited the whole process to complete the job. I will certainly bring my vehicle back they More

by roderick.cockfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
May 05, 2020 -

John Thornton Chevrolet responded

Thank you!

April 30, 2020

Very pleasant experience easy to deal with , I've used the same service writer since I bought my truck an hes taking care of me every time. Very pleased More

by nivey7000
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
May 05, 2020 -

John Thornton Chevrolet responded

Thanks again. Be safe

April 30, 2020

When ever I go in to have my car service the associates are always nice and friendly I’m never there for a long period of time More

by JANICEC.1115
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
May 05, 2020 -

John Thornton Chevrolet responded

Thank you for your feedback.

April 30, 2020

The service personal was friendly.Everything was what i The service personal was friendly. Everything was what i thought it would be. The dealership was clean and someone was constant cleaning. No proble More

by taur22665
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
May 05, 2020 -

John Thornton Chevrolet responded

Thank you. Be safe!

April 29, 2020

Great Service My vehicle was serviced in less than an hour. The service employee fully explained the procedures done on my car and answered my questions. I will b More

by BAD6386
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
May 05, 2020 -

John Thornton Chevrolet responded

Thank you and be safe.

April 28, 2020

Quick and direct Thornton rep. was attentive and was able to get my vehicle in and out. Thanks for the quick response and I will be bringing the truck back for any add More

by SXMCNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
May 05, 2020 -

John Thornton Chevrolet responded

Thanks for your feedback.

April 28, 2020

I just want to thank the gentleman that worked on my car they did a great job I was in and out in 30 minutes More

by THILL825
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
May 05, 2020 -

John Thornton Chevrolet responded

Thank you. Our goal always is to do a great job.

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