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John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,555 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,555 Reviews of John Thornton Chevrolet - Service Center
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April 20, 2020
Since I was getting the keys cut on my SUV I spoke to Mr. Yates concerning a seat belt recall they needed to complete on my Silverado. Mr. Yates made me an appointment for the next day and when I arrived Mr. Yates concerning a seat belt recall they needed to complete on my Silverado. Mr. Yates made me an appointment for the next day and when I arrived he remembered me from the day prior and assisted me with getting the work order completed. We had a minor challenge with the installment due to after market heated seats. ( that were installed by your dealership.) Mr. Yates initially thought I would have to pay a service fee due to the placement of the seat belts but after speaking with the service manager all was resolved at no charge!!! More
by fredbrown29
Verified CustomerEmployees Worked With
April 17, 2020
Safe and Efficient Due to the COVID-19 pandemic, I have been apprehensive about coming into the dealership to get my vehicle serviced. Having gone over the recommended Due to the COVID-19 pandemic, I have been apprehensive about coming into the dealership to get my vehicle serviced. Having gone over the recommended mileage significantly, I mustered up the courage to come to John Thornton and was thoroughly impressed with their professionalism and commitment to keeping customers safe. They took every precaution to minimize the potential spread of the virus with minimal wait time. I would definitely recommend this service center. More
by SQT8
Employees Worked With
April 16, 2020
When there and the service was fast and professional, my vehicle came back really fast. This is the kind of service I like, thx guys. vehicle came back really fast. This is the kind of service I like, thx guys. More
by POTENTIALFITNESS3
Employees Worked With
Other Employees :
Bill O'Hara, Reginald Widener, Gwen Wilson, Matthew Strickland, Mike Cuquejo
April 15, 2020
My service was beyond expectations. I will definitely return for service if the bar is set this high. Great job to all who assisted me. Thank you again return for service if the bar is set this high. Great job to all who assisted me. Thank you again More
by AHMOSE.AVIN
Employees Worked With
Matt Conyers
April 14, 2020
The dealership is a good place to purchase a vehicle. I would tell my family and friends about this place. Good place to go. Thanks for the service would tell my family and friends about this place. Good place to go. Thanks for the service More
by APRILAYERS71
April 09, 2020
Fast service, very friendly to everything I needed or asked. I love coming to this location because I know my vehicle will be serviced perfectly. Once again, keep up the great work! :-) :-) :-) :-) asked. I love coming to this location because I know my vehicle will be serviced perfectly. Once again, keep up the great work! :-) :-) :-) :-) More
by DARIEMYERS
Employees Worked With
Reginald Widener
April 09, 2020
With the concern of coronavirus, the crew did an excellent job servicing my vehicle, and answered questions. Much appreciated. Stay healthy. Thanks for your service. excellent job servicing my vehicle, and answered questions. Much appreciated. Stay healthy. Thanks for your service. More
by TRIPOD0628
Employees Worked With
name unknown
April 09, 2020
service appt I was happy with service. The service worker who checked me out was very sanitary which was very important during this pandemic. He was wiping things I was happy with service. The service worker who checked me out was very sanitary which was very important during this pandemic. He was wiping things down in front of me which made me feel a lot more comfortable. More
by Pleased customer
Employees Worked With
April 08, 2020
It was a pleasure to work with Matt. His picture is not listed as service dept personnel. I know you have 2 Matt’s. This was a younger guy, maybe a new employee. He was very nice, polite and knowledgeable. listed as service dept personnel. I know you have 2 Matt’s. This was a younger guy, maybe a new employee. He was very nice, polite and knowledgeable. He also smiles! I would ask for him when I return to Thorton Chevrolet. More
by dwaynecatkinson
Employees Worked With
Matt
April 08, 2020
first routine service for new vehicle I was glad that, under today's Covid-19 restrictions, I was able to get my Blazer in for its first routine service. Everything was done efficiently, I was glad that, under today's Covid-19 restrictions, I was able to get my Blazer in for its first routine service. Everything was done efficiently, and I appreciate the efforts John Thornton Chevrolet is taking to sanitize everything to keep the customers and employees safe. More
by JBR
