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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,522 Reviews

1,522 Reviews of John Thornton Chevrolet - Service Center

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March 13, 2020

Good service department Takes a few days to get an appointment. I guess it’s because they are a very good service department so they really are busy. More

by COLLIF6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
March 12, 2020

Always great service. Even though I showed up and 1 1/2 earlier than my appointment Matt got me in and out quickly! I have been coming there since 2008 and bought my last 2 cars there. I am loyal to John T More

by HEMA619
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
March 10, 2020

Great staff, I’ve been coming to this dealership for years and the staff have exceeded my expectations. Brad has always been my service agent and have made my experience the best experience. More

by TIng
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland , Brad Yearta, Reginald Widener
March 10, 2020

Very quick and professional, courtesy van nicely handy When I returned to collect my C7, I was fortunate to gaze upon the first C8 delivered to Thornton Chevy, meet the owner and your President. the C8 loo More

by rendres1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2020

Great service when you inform them of what you are coming in for. Only do the work asked for not to do anything else. Other than that great service More

by JANETGARLAND
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
March 06, 2020

Great Service and excellent communication. Tim did a great job taking me in when I arrived late for my appointment, handled all my questions and even found out that my car hadn't been enrolled More

by taitanoj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2020

My service guy was very patient and took the time to answer all of my questions and I was very glad because I came in on the wrong day More

by erickapoole
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
Mar 05, 2020 -

John Thornton Chevrolet responded

Thank you very much.

Mar 05, 2020 -

John Thornton Chevrolet responded

Our service staff is thrilled with your positive feedback! Thank you for sharing your feedback and see you soon.

March 04, 2020

Alway do a great job thank Gene and Bryon They alway take care of my truck when it come in on recall and other stuff thank again Jeff More

by JP_MANLEY
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Sander
Mar 05, 2020 -

John Thornton Chevrolet responded

Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.

March 04, 2020

Wait was long and the service provided from the man that checked us out was less than pleasantr. He was short, answered the phone will assisting for a personal call and was rude More

by alstallings11
Recommend Dealer
No
Employees Worked With
Reginald Widener
Mar 05, 2020 -

John Thornton Chevrolet responded

Thanks for letting us know of this. We will address this immediately. We have one of the best reputations in our area. Expect the best experience when you return.

March 03, 2020

Everyone treated me well, smiles everywhere, my Salesman VJ stopped by to say Hi and asked what I was doing and also asked if there were any issues. Real good visit Thanks Team ! More

by david.taylor12418
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

John Thornton Chevrolet responded

Thank you for your business.

Mar 05, 2020 -

John Thornton Chevrolet responded

Thank you for the kind words and we appreciate you very much. Dan Ramsdell General Manager

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