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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,526 Reviews

1,526 Reviews of John Thornton Chevrolet - Service Center

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January 05, 2021

Matt was great! I just got my first car this past year and this was my first time getting it serviced. I will be back! More

by MORGANTATJE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
Jan 08, 2021 -

John Thornton Chevrolet responded

Thank you! We are happy to help.

January 05, 2021

Very pleased with the repairs done at Thornton Chevrolet. excellent service from all the advisors that i had encountered during my visit. i have been a customer of thornton chevrolet for over 30 years and be More

by bkubida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener, Mike Cuquejo
Jan 08, 2021 -

John Thornton Chevrolet responded

Thank you for your review and your business! We appreciate you continuing to let us assist you with your vehicle purchases and maintenance needs.

January 04, 2021

My wife and I brought in our 2020 Chevy Silverado for an oil change, recall, and to get decal stickers on the truck. Our wait was 2 hours but understandable due to the work involved. Matthew was very nice a More

by Justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
Jan 08, 2021 -

John Thornton Chevrolet responded

Thank you for your review! We are glad that Matt could assist you with your service and make sure you left satisfied.

January 03, 2021

I am thankful for Tim in the Service Department! He was very helpful in the process of dealing with my extended service agreement. He will make me want to purchase a vehicle from John Thornton Chevrolet More

by JOSETTAMICKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

John Thornton Chevrolet responded

Thank you! We are so glad that Tim was able to assist you with your service and we look forward to assisting you with a purchase in the future.

January 03, 2021

Always a pleasure to work with. Bill has always treated me fairly. The service department has always taken care of me and my service guys. More

by dvillehvac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

John Thornton Chevrolet responded

Thank you! So glad that Bill and our service team are able to assist you and your team.

January 01, 2021

Didn't have an appointment, I needed an oil change. They got me in and out without delay. The other dealership that I usually go to was not able to accommodate, so I thought I would try John Thornton. They More

by ALWILSON1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
Jan 08, 2021 -

John Thornton Chevrolet responded

Thank you for giving our service department a try! We are glad that we could assist.

December 31, 2020

They were fast and efficient as well as friendly. I will be going back for future work on my truck and any future vehicles I get. More

by JKSTONE1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
Jan 08, 2021 -

John Thornton Chevrolet responded

Thank you! We are happy to assist and look forward to assisting you in the future.

December 31, 2020

I was able to get what I needed done to my car right away. I want to thank Matthew Strickland for everything that he did for me, going above and beyond to get it done. More

by LJW49
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
Jan 08, 2021 -

John Thornton Chevrolet responded

Thank you for your review! We are happy to assist.

December 31, 2020

Great dealership! I bought cars from them in 2004 & 2020. I kept the first car too! Great dealership. That's why I keep coming back. More

by c.yvettedavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

John Thornton Chevrolet responded

Thank you for continuing to let us assist you! We are so glad that you still love your 2004 and we hope you enjoy your new vehicle as well.

December 30, 2020

This was my second time going to the service department and each time I was fortunate enough to get Bryon and he is a pleasure to work with. The people at John Thornton are very friendly and helpful, whet More

by abrivers
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

John Thornton Chevrolet responded

Thank you! We strive to assist all of our customers with any of their vehicle needs. So glad that Bryon has been able to do that.

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