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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,524 Reviews

1,524 Reviews of John Thornton Chevrolet - Service Center

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December 03, 2020

The appointment was scheduled with ease, pulled in and was greeted and was done with my service in less than an hour and then I was gone More

by royalelectric
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

John Thornton Chevrolet is the BEST! They have salesmen like Mr. Gamble and Mr. Myrick who really help you and not pressure you into buying a vehicle. If anything goes wrong; the customer service is superb More

by ray.sherri3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
the Female in Customer Services was great (I apologize I can not remember her name.) oops!
December 02, 2020

Took my 2018 Malibu to John Thornton not only is the staff great they gave me a rental car, fix my car and I didn't even buy the car from them. the people there is so nice and friendly, got my car back More

by AILCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cuquejo, Brenden Boyd
November 30, 2020

Best customer service ever, out of all of the dealerships that I’ve taken my vehicle to get service, even as I was a walk-in!!! SUPERB!! More

by MICHAEL.SIMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
November 23, 2020

The only problem I have is the cost of repairs. Everything else is fine no other problems what so every, if they could work on getting the cost down on some of those repairs. More

by GLOKEITEI4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cuquejo
November 21, 2020

Great fast service. Need a new rim fast. Luckily they had one. It was a lil pricey. But much needed. Will definitely be coming back More

by PMJORDAN2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener, Matthew Strickland, Mike Cuquejo, Eric Rivera, Brenden Boyd
November 18, 2020

The service department is good. Its not their fault that the part they installed, was defective and had to be replaced again. But, I do feel the quality of service could be somewhat better as the status of More

by yardee6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2020

They were quick, accommodating, and kind. I was in and out in a short amount of time. They had the parts I needed and installed them properly More

by TBURGESS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener, Matthew Strickland, Mike Cuquejo, Eric Rivera, Brenden Boyd
November 15, 2020

Great service every time I will never go to any other Lot but JohnThornton Chevy you rock Cody Glenn pierce and Brandon thanks for the great experience Time after Time More

by lindaking1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Cody Hill
November 12, 2020

Jermald was very professional.Just an observation but Jermald was very professional. Just an observation but after an oil change make sure to wipe off any oil from the hood. I had a few fingerprints w More

by KALCOTT11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermald Passmore
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